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19200 Space Center Blvd., #1313 ￨ Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ firstname.lastname@example.org
Dynamic professional with progressive experience in directing innovative projects, developing key strategies, and leading operations to advance key initiatives. Adept at cultivating partnerships and building lasting relationships with project stakeholders, including company executives, restaurant managers, vendors, contractors as well as property managers and leaseholders. Excels at leading and creating cross-functional high performance teams, mobilizing essential resources while effectively steering vision and advancing projects forward through to completion. In-depth expertise in construction, facilities and design while utilizing broad knowledge scope to consistently surpass goals, improve operations, and drive profitability.
Areas of Expertise
Rebranding & Design Operations Management Team Building Business Assessment Cost Controls Strategic Planning Client Communications Partnership Development Vendor Management Compliance
Leadership Budgeting & Forecasting Process Improvement Contract Negotiations Coaching & Mentoring
MEXICAN RESTAURANTS, INC. (MRI), City, State 2015 2016
Operates 48 locations across Xxxxxx, Louisiana, Oklahoma, and Arizona.
VP of Construction & Facilities
Capitalized on the opportunity to drive forward-thinking operations for the company s new refreshed concept Uberrito Fresh Mex Restaurants. Directed a top-performng team of architects, engineers and contractors to build 3 new locations based in Xxxxxx (2) and Scottsdale, AZ (1). Maximized bottom-line performance via regular visits to restaurants sites to assess business needs, develop growth initiatives, and allocate dollars to exceed core goals.
Cost-effectively set up facilities maintenance vendor agrements for all 48 restaurant locations.
Personally recruited and relocated to manage design and construction of the new concept restaurant.
Successfully developed a database of restaurants and noted existed conditions and future budgetary needs.
REAL MEX RESTAURANT, Cypress, CA 2013 2015
Operates 120+ restaurants and 8 brands, including Chevys Fresh Mex, El Torito and Acapulco.
VP of Construction & Facilities ￨ Director of Construction & Facilities
Directly recruited as an executive team member to oversee construction, facilities and design of 117 restaurants nationally. Led Facilities and Construction teams in a competitive, fast paced, complex and customer-centric environment. Drove continuous process improvement initiatives to compress time to project completion, cut costs, optimize team competencies and enhance customer satisfaction. Leveraged experience in planning and executing end-to-end fully integrated construction projects from the ground-up or remodels in highly diversified locations, including standalone and shopping centers. Consistently utilized a broad skill-set, practical knowledge and extensive experience for each project, including regulatory and compliance requirements, lease agreements, service and maintenance contracts, landlord, property management and vendor relationships.
Successfully managed design and construction rebranding of several key restaurants, including Who Song & Larry's Restaurant in Orange, CA and the Prototype Chevy's Restaurant in Lake Buena Vista, FL.
Tactically revamped and set-up a facility department for 117 restaurants nationally, including putting an innovative preventative maintenance program into place.
Effectively managed a $23M combined budget for remodel, Capex, repair and preventative maintenance.
Optimized organization s operational readiness and effectiveness by adeptly managing 3 key assets: personnel, financial resources, and production capabilities.
PF CHANG S, Scottsdale, AZ 2009 2013
Leading owner and operator of two restaurant chain concepts, Chang's China Bistro and Pei Wei Asian Diner.
Regional Director of Facilities
Oversaw full responsibility for managing the facilities and assets for a diverse portfolio of 31 PF Chang Bistro restaurants across 5 states, including preventative and corrective maintenance, on-site inspections and ensuring a total ownership of the assigned locations. Built cross-functional relationships with the customer group, restaurant managers and staff, as well as remote corporate management and corporate staff. Directed the landlord and property management relationships to ensure compliance with the lease agreements for restaurant locations. Conducted on-site inspections to ensure clean, well-maintained facilities representing the brand. Monitored and ensured cost-effective timely completion of routine preventative and corrective maintenance within approval SLAs and adhered to restaurant contracts, including contracts SLAs, warranties and costs.
Collaborated with company engineers and architects and other design resources regarding restaurant space planning needs, project scope definition, overall design and project planning.
Developed and managed operating and maintenance budgets, including establishing KPIs and metrics.
Adeptly developed key relationships with numerous commercial real estate property management companies at leased sites while simultaneously ensuring compliance will all lease agreements.
Recognized for effectively negotiating all service vendor contracts.
Ensured project-related construction, project coordination and completion were addressed promptly and in a professional, cost-effective manner with all of the project scope, budget and schedule objectives met.
KONA GRILL, Scottsdale, AZ 2008 2009
Award-winning owner and operator of 23 casually elegant sushi restaurants.
Director of Construction
Directed project budgeting, site due diligence, landlord negotiations, contractor negotiation and selection, management and scheduling of general contractors and vendors for all new construction and remodel projects nationally. Concisely reviewed design and constructability of projects, including preparation of construction documents, contractor selection, bidding, budgeting, scheduling, invoicing coordination and change order approval and negotiations. Oversaw project managers, architects and expeditors during construction processes to substantial completion, punch list, start-up and turnover to operations.
Expertly assessed new proposed restaurant sites while assisting with preliminary site investigations.
Hired, trained, developed and managed a high-performance team of construction project managers.
Developed significant cost-saving changes by managing construction specifications.
Secured necessary and code-compliant permits and variances for new construction and remodels.
Adeptly monitored and tracked construction costs to effectively control project costs.
PF CHANG'S / PEI WEI ASIAN DINER, Scottsdale, AZ 2006 2008
Leading owner and operator of 2 restaurant chain concepts, Chang's China Bistro and Pei Wei Asian Diner.
Regional Director of Construction
Successfully managed 20 to 35 nationwide projects concurrently while directing project budgeting, contractor selection and negotiation, scheduling, landlord negotiations, entitlement, permit process, construction document process, management of all vendors and general contractors. Continuously communicated with restaurant operations during the construction process to ensure a successful turnover.
JACK IN THE BOX CORPORATION, San Diego, CA 2004 2006
CAL SELECT BUILDERS, INC., Yorba Linda, CA 1998 2004
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