Yyyyyy x. yyyyyy

Knowledgeable and hard-working Phlebotomist with several years of experience in high-stress environments along with an impressive educational background which includes a Certificate in Phlebotomy. Experienced in assisting Physicians with medical procedures, obtaining patient vital signs, and handling venipunctures and skin punctures. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, patients, and members of the community.

Administrative Support Phlebotomy Process Improvement Medical Chart Management

Medical Terminology Oral/Written Communication Team Leadership Time Management

Equipment Sterilization Blood Draws/Diagnostic Testing Venipuncture Patient Coaching/Guidance

  Directed day to day administrative operations within a fast-paced healthcare environment with a focus on increasing productivity and efficiency levels

  Completed both venipunctures and skin punctures to obtain blood samples for laboratory testing, prepared/stored patient specimens, and ordered laboratory tests

  Addressed patient inquiries in a professional manner, ensured medical team orders were followed, and organized incoming laboratory test results

• Supported a variety of functions within a busy medical office which included scheduling patient appointments, coordinating patient surgeries, and identifying pre-operative requirements
• Handled phlebotomy tasks such as venipunctures and skin punctures, prepared samples for testing, and stored patient specimens prior to testing
• Utilized superior communication and interpersonal abilities to maintain positive rapport with patients, co-workers, and Physicians

• Facilitated customer service operations which included identifying customer concerns and identifying appropriate solutions
• Observed/processed patient specimens for testing, collected both legal and non-legal DNA tests, and assisted patients with scheduling appointments