- 9022 Bellis Ln Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Business Office Manager/Administrator (Fortune 500)

Qualifixxxxxxtions Profile

    Self-assured and results-driven management professional with more than 15 years providing high-performance office administration , accounting, customer service, and financial services mostly in the automotive dealership industry.

-    Exhibited strong dedixxxxxxtion to efficiencies in office administration, budget management, and accounting support that contribute to achieving cost advantages in providing customer service and sales growth.

-    Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to resolve administrative work issues and professional relationship issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Exceptional interpersonal communixxxxxxtion skills that help forge teamwork with colleagues across diverse ethnicities.

Key Expertise

    Automotive Sales Administration

    Customer Service Support

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Full-Cycle Corporate Accounting

    Policies & Regulatory Compliance (i.e., GAAP, Sarbanes & Oxley)

    Payables & Receivables Accounting

    Fisxxxxxxl & Budget Management

    Profitability Accounting

    Internal Audit & Control

    Bank Account Reconciliation

    Vendor Account Negotiations

    G/L Transaction Posting

    Staffing & Personnel Administration

Professional Experience

    Supported husband who was a recruiter for the Marine Corp, assisting incoming military families transition into the Chattanooga military communities, communixxxxxxting information on housing, healthxxxxxxre, and schooling options prior to moving, and providing counseling that helped ease the anxiety that families dealt with when moving to new domiciles.

Sonic Automotive Ÿ Xxxxxx, XXXXXX

    Managed accounting routines, providing daily reports to management, including account reconciliations and month end closing, conducting asset analysis, and ensuring compliance with company policies and industry regulations.

    Supported sales associates in maintaining customer satisfaction that enabled the company to receive the highest ASI in Southern Xxxxxx and some of the highest employee satisfaction in the nation for Sonic Automotive.

    Assisted the GM with annual budgeting for the dealership operations and xxxxxxpitalization, providing necessary action plans to manage costs to achieve budgets.

    Audited the balance sheets regularly, identifying and addressing possible problems while keeping Regional Controller informed of problems and potential liabilities.

    Executed regular staff training, including cross-functional training that facilitated xxxxxxreer mobility.

    Prepared daily statistixxxxxxl sales performance and financial reports to senior management,

    Posted consumption of manufacturer incentives daily, posting all accounts payable and receivable on a daily basis. Renegotiated payment terms and discounts with dozens of vendors.

    Responsible for receipting, processing and reconciling xxxxxxsh and credit payments, deposing xxxxxxsh payments into accredited banks from previous business day, filing all office paperwork, and posting accounts payable daily.

    Posted all new xxxxxxr deals into G/L Sales accounts along with daily bank deposits, providing next day reports.

Eduxxxxxxtion & Credentials

    B.S. in Organizational Leadership, ARIZONA STATE UNIVERSITY Tempe, AZ (2016)

    Associate in Arts, GROSSMONT COLLEGE Cottonwood, XXXXXX (2006)

Professional Development

    Dale Xxxxxxrnegie Workshop , Sonic Automotive Disney Creating Magic Seminars

Awards & Recognition

    Platinum Controller Award (3 years in a row), for hitting monthly and annual budgetary targets while maintaining customer satisfaction, Sonic Automotive