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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● 495-6454 ● firstname.lastname@example.org
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Offering exceptional expertise in:
Resource Management ~ Business Analysis ~ Project Management
Procurement & Vendor Management ~ Team-Building & Leadership ~ Budgeting
Strong project management experience with the ability to create project plans and budgets, devise schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.
Demonstrated strengths in hiring, training, scheduling, directing, mentoring, evaluating, motivating, and leading technical teams throughout the complete project life cycle.
Able to align and mobilize cross-functional teams in meeting demanding deadlines.
Excellent blend of presentation, negotiation, facilitation, and organizational skills.
Adept at workflow optimization and standardizing procedures to eliminate unproductive processes.
Excel at seamlessly interfacing with stakeholders to propel forward-moving efforts across multiple initiatives concurrently.
Constantly focus on optimizing IT system performance, reliability, security, and compliance.
Outstanding skills in efficiently managing IT personnel, budgets and strategic plans, while closely monitoring technological trends and advancements.
Exelon Corporation, 2008 to Present
Lead Analyst IT, Compliance Operations, 2016 to Present
Join forces with new department manager to assemble CIP Compliance team amidst major re-organization.
Serve as team lead for eight personnel and charged with workload optimization, issue resolution, risk management and mitigation, facilitating regular meetings, forecasting, and team motivation.
Oversee team resources and responsibilities across four entities BGE (Baltimore Gas & Electric), PECO (Philadelphia Electric Company), COMED (Commonwealth Edison), and Power (Exelon Generation).
Competently serve as BGE Project Emergent and overall BGE point of contact.
Business Analyst, BGE Utility Applications NERC CIP, 2014 to 2016
Interviewed, hired, trained, and led new business unit from the ground up, and performed extensive one-on-one coaching with team members to ensure attainment of CIP goals and requirements.
Successfully received A rating on year-end performance review based on considerable team-building expertise.
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Business Analyst IT, Power Control Systems / BGE T& D SCADA Support Team, 2009 to 2014
Devised internal NERC CIP Compliance program with a focus on increasing staff awareness of CIP standards.
Instituted phase review process to precisely track production change requests for Energy Control System.
Implemented standard for packaging audit ready evidence which was instrumental during 2014 BGE NERC CIP audit and resulted in zero overtime hours by team members.
Served as acting Project Manager for BGE audit team as needed, expertly navigating entire process from assigning resources to hands-on participation.
Shepherded $850K upgrade to ECS AIX operating system including formulating project plan, tracking and reporting financials, status reporting to executive management, and purchasing all hardware and software.
Formally recognized for exceptional performance in delivering $907K gas upgrade project to enhance Talon MMI (solar-powered gas monitoring field devices) and general system-related capabilities.
Analyst III / Business Consultant, Project Management Office, 2008 to 2009
Championed $500K CMS application upgrade involving six staff members and two vendor contractors.
Project-managed $100K customer service electric provider software upgrade which exclusively used external vendor contractors and was completed on time and within budget.
Analyst III / Business Consultant, Business Process Automation Team, 2008
Tracked, reviewed, monitored, and reported monthly project financials including budget forecasts and expenses.
Extensively participated in TIBCO integration design pertaining to customer service-based applications.
Bally Total Fitness, Baltimore, MD, 1995 to 2007
Applications Development / Project Manager
Steadily advanced through a series of promotions to govern full-scope project management including delegating assignments to team members, generating status updates, steering quality assurance, and enforcing budget compliance.
Directed onsite team of eight as well as five offsite resources while holding critical accountability for hiring, performance management, evaluations, salary adjustments, and time & attendance tracking.
Helmed all facets of technical support for six high-profile applications encompassing collections, sales commissions, tax reporting, accounts receivable, and SCS100 (primary application affecting ~600 users).
Spearheaded in-depth technical review of prospective auto-dialing solutions, recommended optimal vendor, and coordinated purchase and implementation which substantially increased efficiency and decreased operating costs.
Microsoft Project, Microsoft Office (Word, Excel, Visio, PowerPoint), AS400, TIBCO
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