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- Dynamic Leader who offers a background in High-Volume Career Sales, Large-Scale Operations Management, Team Building / Training, Strategic Analysis / Planning, Trends Tracking, and New Business Development; contributes talents in Prospecting, Sales Presentations, Complex Negotiations, Business Plan Development, Multi-Project Management, and Account Management; and exhibits an ability to see the big picture at all times.
- Visionary Professional with commendable accomplishments across high-volume sales initiatives, and who can rise above challenges to penetrate targets, increase profitability, manage accounts, and drive winning outcomes.
- Top Performer who boasts above-average career results, and who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
- Excellent Communicator who builds and sustains synergistic relationships with senior-level management, business / sales operations professionals, and clients / customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to attain objectives.
Successfully developed new business programs to meet productivity and revenue goals for TCI Telcept, Inc., along with regularly evaluating staff and identifying areas of improvements to develop critical action plans.
Spearheaded cost-reduction initiatives as Director of Data Services while maintaining quality and productivity.
Comprehensively developed and enforced companywide best practices to optimize operational efficiency.
Led targeted new business development and marketing in the metropolitan Washington, D.C. area with substantial success in coordinating and managing end user and consultant seminars for Black Box Network Services.
Honored with President s Club status in 1999 and 2000 at Telecommunications Concepts, Inc. for #1 in quota.
Business Development Manager ￨ Sales Manager
Capitalize on the opportunity to aggressively prospect for new clients via networking and / or advertising to generate interest from potential clients, including growing and retaining existing accounts by continually designing, developing, and presenting new solutions and services which are instrumental in driving success.
Director of Data Services
Strategically steered business operations within an assigned division in alignment with corporate objectives, including evaluating performance and proactively recommending new strategies to enhance overall success.
Contributed solid communication and interpersonal relations proficiencies toward resolving business issues and ensuring all escalated issues were fixed, including promptly addressing all customer and team inquiries.
Optimized use of resources to achieve goals by planning and prioritizing resources, assigning workloads, and managing schedules for on-time deliverables while ensuring companywide policy and procedure compliance.
Drove operations success by mentoring team members and monitoring performance, along with assisting with initial employee recruitment, evaluations, retention, and termination processes as required.
Utilized broad scope of industry knowledge toward driving VolP (Hosted and On Premise) Business Class Telephone System, Carrier Services, Structured Cabling Services, and IT Support initiatives, including planning, coordinating, and managing high-volume divisional operational activities to meet and / or exceed objectives.
Spearheaded results-generating efforts, including materials management, order services, and engineering.
Senior Account Manager
Maximized bottom-line performance by successfully selling and managing LAN and WAN networks and cabling systems to multi-site accounts, including delivering superior ongoing technology support to industry clientele.
Demonstrated experience in providing seminars with presentations by factory hardware and software engineers to supply end users with a footprint of technology emphasizing intelligent evolution and investment protection.
Contributed sharp analytical abilities toward designing and implementing large-scale telecommunications initiatives, including coordinating and managing wide-ranging projects, as well as handling critical estimating.
Senior Account Manager
Played a vital role in generating new business ranging from 100 to 1,000 stations, including promoting products geared toward business lines such as general / electrical contractors, law firms, and VolP applications.
Additional Senior Account Manager, Account Manager & Applications Engineer Roles Held:
Corbett Technology Solutions, Inc. 2001 2002
Telecommunications Concepts, Inc. A Teligent Company 1995 2001
Office Pro, Inc. 1994 1995
Telesystems, Inc. 1992 1994
Burton Sales Training Courses
3Com 3Wizard Program (Technologist)
BICSI DD102 Design Class (Preparation for RCDD)
Certifications in Cabling (Siemon ￨ Leviton ￨ Panduit)
Seminar Certifications Hardware (AdTran ￨ 3Com ￨ Cisco)
Network Services Training (Bell Atlantic ￨ Qwest ￨ Cable & Wireless ￨ Teligent)
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