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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Administrative Operations ~ Business Support
Profile
Offer vast experience in customer-focused industries, with solid background in operations ranging from financial, human resources and workflow planning/coordination through customer consulting, sales, servicing, and issue resolution
Strong academic background including Bachelor Degree in International Studies and Associate Degree in Liberal Arts along with completion of Real Estate Licensing Course
Effectively prioritize, plan, organize, and manage projects/tasks to maximize productivity, efficiency and use of time and resources in achieving aggressive deadlines and performance goals
Motivating leader experienced in training, coaching and supervising staff; equally effective in independent, supervisory and collaborative teamwork roles
Dynamic communication and interpersonal relation skills instrumental to productively interfacing with customers, management and staff
Professional Background
Trainer/Server, Ruth's Chris Steakhouse-Memphis, TN; 2013-2015
Contributed strong leadership skills toward training and coaching new server staff in broad areas of operation spanning POS systems and product knowledge through full-scope shift responsibilities
Consistently
provided world-class service in consulting on selections, processing and
serving orders and promptly responding to and resolving issues
Corporate Trainer/Server/Bartender, Olive Garden-Tampa, FL; 2003-2012
Steadily progressed based on dynamic results in achieving projected goals across sales, customer service and surveys; included promoting to corporate-level staff training
Built a
profitable, loyal client base through consistent delivery of high quality
service
Club Supervisor, St. Pete Times Forum, Sportservice-Tampa, FL; 2006-2008
Successfully supervised luxury club food and beverage staff across 2 floors of facility; trained staff in operations including guest services and cash handling as well as handled escalated guest issues
Strategically
planned, coordinated and managed workflow to optimize efficiency, cost
effectiveness and quality of service; proficiently entered/maintained daily
financial data
Education
Bachelor of Arts and Science, International Studies, University of South Florida-Tampa; 2012
Associates in Liberal Arts-Hillsborough Community College-Tampa, FL; 2009
Licensing Course, Bob Hogue School of Real Estate; 2005
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