Retail Manager

  Performance-driven retail manager with talent for rapidly adapting to new industries and track record of success in managing multi-million dollar stores; consistently deliver results:

  Promoted to General Manager in recognition of dynamic performance and have led store to a $2M+ annual revenue producer; 2014-present

  Facilitated turnaround of under-performing store within 4 months and drove 5% year-over-year growth for 2 consecutive years in down-trending industry/market

  Created additional $10K-$15K in weekly revenue stream by successfully launching Commercial/ Wholesale business

  Successfully developed 2 team members for promotion to General Manager

  Rapidly promoted with Home Depot to steer operations of $1M annual revenue department; 2007

  Achieved 2 consecutive below-shrink target results while managing largest inventory in store;

  Generated $400K+ in flooring installation and product sales; 2006-2007

  Expertise in steering full-scope operations ranging from human resources, sales, merchandising, and customer service through inventory control and P&L

  Excel in defining, developing and executing targeted strategies to grow business, increase sales and profits, expand revenue channels, and optimize competitive market leveraging

  Motivating, hands-on leader who effectively trains, develops and coaches top-performing teams focused on maximizing sales while delivering world-class customer service

  Strategically plan, coordinate and manage operations to optimize use of resources and control costs

Advance Auto Parts Clarksburg, WV / Alexandria, VA / McLean, VA 2011-Present
General Manager; 2014-present

  Promoted to spearhead turnaround of underperforming store, achieving profitability within 4 months and successfully increasing market share and driving sales to sustain year-over-year growth

  Have successfully diversified revenue channels by establishing Commercial/Wholesale business in previously walk-in only store, generating additional $52K-$67K in annual revenue; included coordinating and executing total inventory transformation to increase market share

  Effectively train, coach and lead team of 10-15 direct reports, with focus on improving quality of sale and increasing both Units per Transaction and Dollars per Transaction performance to consistently achieve and surpass aggressive revenue production goals; have successfully promoted staff to management and General Manager positions

  Resourcefully expand target market reach and competitive leveraging by increasing community involvement through active sponsorship of local charities and events

Assistant Store Manager; 2011-2014

  Collaborated with General Manager in steering full-scope operations spanning hiring, coaching, scheduling, and supervising team members through managing sales, customer service, inventory, and bottom-line profitability

  Capitalized on opportunity to train for and subsequently progress to General Manager

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The Home Depot, Asheville, NC 2006-2010
Department Supervisor, Tools and Hardware; 2007-2010

  Rapidly promoted to supervise operations of $1M annual department employing as many as 10 associates; included assuming accountability for largest inventory in store

  Effectively coached and developed team members to accelerate sales through aggressive project selling and attachment strategies

  Maximized sales and profits by spearheading complete merchandising reset focused on improving shopability and emphasizing high-margin SKUs and planograms

  Successfully minimized early-recession downturn, with only 2% drop over prior year

Flooring Specialty Sales Associate; 2006-2007

  Sold $400K+ in flooring installations and products for new construction and renovation projects; resourcefully increased sales opportunities by coordinating and teaching do-it-yourself customer clinics, including innovative Do-it-Herself clinic targeting women new to home renovation projects

  Expanded revenue streams by designing and selling closet organization projects ranging from basic through luxury along with blinds/shades and plantation shutters

History and Political Science Major, Alderson-Broaddus University-Philippi, WV: BA pending completion

History and Political Science Major, Southern Methodist University-Dallas, TX; BA undergraduate studies

ASE Parts Certification Eligible; accreditation in progress

Hiring Partner/Volunteer, OAR-Fairfax

Program focused on delivering opportunities, alternatives and resources supporting newly-released prisoners in securing employment and reintegrating as contributing members of society

Hiring Partner/Volunteer, Oxford House

Emphasis on boosting opportunities for sober-living home residents to accelerate recovery through gainful employment