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Yyyyyy x. yyyyyy
2904 Brighton Beach Place, #104 │ Virginia Beach, VA 23451 │ 757-971-2950 │ abc@xyz.com
Summary of Qualifications
Work history of consistently gaining the trust, confidence and respect of customers from all backgrounds.
Stellar experience communicating well with individuals in person, over the telephone and via email.
Outstanding ability to build and maintain rapport, including diffusing tense situations.
Strong listening and interpersonal skills to grow relationships with customers as well as colleagues.
Impeccable judgment and poise, and solid time management, attention to detail and organizational skills.
Completed a National Electric Code I (NEC) course in the Renewable Energy Program at Tidewater Community College in Mar. 2017.
Proficient with Windows; Microsoft Word and PowerPoint; and WordPerfect.
Professional Experience
General Manager, Master Vapor Virginia Beach, VA 2014-Present
Demonstrate excellent people skills while building relationships with customers and colleagues.
Educate customers about a wide variety of products to serve as an alternative to tobacco.
Maintain patience, poise and professionalism while leading a team of two other personnel.
Showcase diplomacy and tact while communicating with frustrated or irate customers.
Achievements:
Helped a 30 year-smoker with slowly weeding himself off of tobacco completely.
Worked with customers and a manufacturer to avoid a lawsuit after its product caught fire in the store.
Chiropractic Assistant, Reinhold Chiropractic Group Virginia Beach, VA 2012-2015
Demonstrated strong listening, verbal communication and interpersonal skills to work with customers.
Displayed an excellent ability to communicate effectively with the Chiropractic and other staff members.
Achievements:
Gained the trust, confidence and respect of a patient who had a fear of shots as well as exams.
Praised for building up other employees and creating a positive work environment.
Second Assistant Manager, Jimmy John s Virginia Beach, VA 2013-2014
Deescalated situations with customers that were upset by asking their name and getting to know how the problem could be rectified.
Achievements:
Persuaded employees to join the team at Master Vapor for being a great manager to work for.
Clinical Assistant, Seton Medical Center Williamson Austin, TX 2009-2011
Safely transported patients to different departments within the hospital without any supervision.
Achievements:
Comforted grieving family members near the ER that had just learned of a loss of a loved one and thanked by many family members for displaying compassionate care.
Server, Olive Garden Wheeling, WV 2007-2009
Server, Clyde s of Reston Reston VA 2006-2007
Production Assistant, WVEC, Channel 13 News Norfolk, VA 2002-2006
Education and Training
Bachelor of Arts (BA), Communication, Media Production focus, George Mason University; earned 2001
Yyyyyy x. yyyyyy
2904 Brighton Beach Place, #104 │ Virginia Beach, VA 23451 │ 757-971-2950 │ abc@xyz.com
Dear Hiring Manager,
With this letter, I wish to express my genuine interest in becoming your (INSERT JOB TITLE HERE).
As demonstrated in the accompanying resume, I am a personable professional with a work history of consistently gaining the trust, confidence and respect of customers from all backgrounds. I have stellar communication skills and am seeking a challenging role in the green energy industry. Among my unique qualifications:
Stellar experience communicating well with individuals in person, over the telephone and via email.
Outstanding ability to build and maintain rapport, including diffusing tense situations.
Strong listening and interpersonal skills to grow relationships with customers as well as colleagues.
Impeccable judgment and poise, and solid time management, attention to detail and organizational skills.
Completed a National Electric Code I (NEC) course in the Renewable Energy Program at Tidewater Community College in Mar. 2017.
My achievements include:
Deescalating situations with customers that were upset by asking their name and getting to know how the problem could be rectified.
Working with customers and a manufacturer to avoid a lawsuit after its product caught fire in the store.
Gaining the trust, confidence and respect of a patient with a fear of shots and exams in a health setting.
Praising for building up other employees and creating a positive work environment.
Persuading employees to join a team at a new company for being a great manager to work for.
As your employee, you will find me committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
2904 Brighton Beach Place, #104 │ Virginia Beach, VA 23451 │ 757-971-2950 │ abc@xyz.com
Dear (Person You Interviewed With):
I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting position of (INSERT JOB TITLE HERE). Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations.
As discussed, I am a personable professional with a work history of consistently gaining the trust, confidence and respect of customers from all backgrounds. I have stellar communication skills and am seeking a challenging role in the green energy industry. My work experience includes stellar experience communicating well with individuals in person, over the telephone and via email. I also have an outstanding ability to build and maintain rapport, including diffusing tense situations. I recently completed a National Electric Code I (NEC) course in the Renewable Energy Program at Tidewater Community College in Mar. 2017.
Should you have any additional questions, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.
Sincerely,
Yyyyyy x. yyyyyy
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