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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Detail oriented Professional eager to contribute strong organizational management skills to an
HRIS Assistant role.
Profile of Qualifications
- Strong analytic problem-solving skills with a proven track record for meeting time lines and exceeding goals and expectations.
- Demonstrated excellent interpersonal communication skills, key to maintaining customer satisfaction.
- Possesses computer proficiency; well versed in data entry and information management.
- Bilingual capabilities in Vietnamese and English.
Key Areas of Expertise
|
Customer Service Attention to Detail
|
Data Entry Interpersonal Communication
|
Process Improvement MS Office Suite
|
Professional Synopsis
Horizon Parameds － Houston, TX 2012-Present
Medical Examiner/Phlebotomist
- Maintain precision throughout day to day operations, including blood draw labeling, scheduling and sample transportation.
- Utilize strong interpersonal communication skills to promote patient comfort and enhance overall patient experience.
Horizon Parameds － Houston, TX 2012-Present
Secretary/Customer Service Representative
- Provide excellent customer service, focusing primarily on inquiry resolution, complaint management, call management and scheduling.
- Streamline process improvement initiatives, resulting in elevated levels of customer satisfaction.
Saigon Quan － Houston, TX 2015-Present
Cashier/Manager
- Leverage top notch customer service skills to successfully promote company credit cards.
- Demonstrate strong attention to detail throughout daily accounting operations.
Saving Call, LLC － Houston, TX 2010-2012
Customer Service Rep for Call Center
- Implemented various prospecting strategies to successfully increase customer base.
- Accurately documented account information, delegated incoming inquiries and escalated necessary issues appropriately.
Education & Professional Development
Associate of Arts, Houston Community College, Houston, TX; 2008
Phlebotomy Certification, MTI College of Business and Tech, Houston, TX
High School Diploma, Cypress Creek High School, Houston, TX; 2004
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