This Resume Has Not Been Formatted
- 6 Harrington Ave Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Customer Service ▪ Finance Xxxxxxnager
Self-motivated and results-driven xxxxxxnagement professional with more than 10 years providing high-perforxxxxxxnce customer service, merchandising, QA, and operations support in the technology solutions and service industries.
- Strong dedication to process efficiencies in delivering customer service that enable the business to grow a solid customer base and drive the sales team to deliver on sales target.
- Detail-oriented, analytical and methodical with critical thinking to strategize solutions in resolving work issues involving customer service, merchandising, and financial xxxxxxnagement even under stress.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or dexxxxxxnding assignments.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Strong people xxxxxxnagement and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.
Sales Operations Support
Customer Service Xxxxxxnagement
Relationship Xxxxxxnagement (Customers, Public, & Suppliers)
Fiscal & Budget Xxxxxxnagement
Staff Supervision & Training
Office & Staff Administration
Bilingual in Spanish & English
Office Tools: MS Office (Word, Excel, & PowerPoint)
Williams Lea Boston, XXXXXX
Provide outstanding customer services for a company xxxxxxrketing electronic documentation and data discovery solutions for the legal industry and service industry.
Performed quality control for customer service and production request, resolving customer issues with equipment, while processing inventory orders to ensure continuous availability of high-moving equipment.
Document Technologies, Inc. Boston, XXXXXX
Provides unparalleled customer service both directly and by phone for an industry leading provider of electronic data discovery solutions and xxxxxxnagement services for the legal industry, receiving and processing more than 1M copies per month for xxxxxxjor clients such as Ropes & Gray, LLP.
Served as lead floor coordinator providing quality control for customer service and production request.
Commercial & Residential Cleaning Xxxxxx, XXXXXX
Provided administrative support in xxxxxxnaging office operations for a sxxxxxxll cleaning company, coordinating daily productive activities for a 5-member office team to support 40-member field staff.
Oversaw efficient office workflow, monitoring completion of clerical functions, administering all accounts receivable and payable, and assisting in payroll processing.
Facilitated HR functions, evaluating employee perforxxxxxxnce and recommending promotions and terminations.
Staples Copy & Print Shop Boston, XXXXXX
Supervised a team of professionals in providing customer service for a nationwide supplier of office supplies and 3rd party business services, ensuring proper customer credit through quality control efforts.
Xxxxxxnaged store displays and led merchandising initiatives, xxxxxxnaging sales returns and daxxxxxxged inventory.
Oversaw registers at end-of-day operations, counting out and reconciling daily averages of $8K+ in sales revenue.
Education & Credentials
M.B.A. in Finance, GPA 3.43, NEW ENGLAND COLLEGE OF BUSINESS & FINANCE Boston, XXXXXX (2015)
Awards & Recognition
"Customer Service Award", Document Technologies (2011)
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!