Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

Job Title:

Department:

Agency:

Job Announcement Number:

____________________________________________________________________________

Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am currently seeking a challenging (here, Carolyn, you could insert the title of the position for which you are applying) assignment and am submitting my resume for your review. As an individual who has gained extensive experience and expertise in managing a wide array of crucial medical intake, registration, scheduling and insurance benefits eligibility-related actions, I believe you will find me well-suited to the requirements of this position.

On the attached resume, you can see that my professional qualifications in specialized training and Certificates of Completion include Parallon PTC Customer Services: Upfront Collection,

Parallon Customer Service Education, ICD-10 Concepts for PTAC, ICD-10 General Awareness Module 2, Reimbursement in ICD-10, HIPAA/HITECH (Privacy Safeguards), PTAC Workers Compensation and Liability Insurance, Medicare Fraud and Abuse, CMS-Skilled Nursing Consolidated Billing, Medicare Secondary Payer, Health Insurance Marketplace 101, Infection Control Education and. First-Point-of-Contact Screen Ebola Virus Disease

Additionally, I have gained extensive training in the use of various software and systems, including IDX System, Microsoft Word, Excel, Outlook, Windows XP, Windows NT, Win NT 4.0, PowerPoint, Rumba, MSN, MSN, Professional, Webcare ,PSI, PBX, MS Office, Lotus 123, Anzio Win, WordPerfect 5.1 & 6.2, Paradox, PC Health System, Smart Systems, HBOC, Meds America, Internet/Internet Usage, Quicken, Quicken PRO, QuickBooks and IDY, Meditech 5.6.6, Cisco IP Phone, Fujitsu (FI-613OZ), HP Laser Jet 600 (M602), Panasonic Touchbook, Xerox Machine-Workcentre 5845 and Unitech Wand.

In my current assignment as Emergency Room Registrar with the Spotsylvania Regional Medical Center in Spotsylvania, Virginia, I am responsible for providing administrative support in managing the daily reception and registration activities of this major healthcare facility. I utilize my training and subject matter expertise in assuring that all necessary forms/documentation are developed for each patient, including those involved with insurances, eligibility and designated benefits.

Continued on Page Two

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

Job Title:

Department:

Agency:

Job Announcement Number:

____________________________________________________________________________

Continued from Page One

I continually focus on maintaining quantifiable QA statistics, including monitoring patient wait times and patient flow, and managing work task assignments to minimize those wait times. I also collaborate with Supervisory leadership to assure continual training for all staff personnel regarding adherence to departmental policies/procedures and am typically called on to act as Supervisor during any absences. I regularly work with staff from various hospital units and departments to support timely resolution of any patient issues or concerns, and provide exceptional hospitality and concierge services for patients and their families in support of a positive hospital experience.

To maintain currency in the multiple areas of my field and to assure processes and procedures are performed properly, I continually pursue multiple professional development activities including attending in-service presentations, completing other mandatory educational requirements, and maintaining adherence to the Code of Conduct as well as Mission and Value Statements while successfully interfacing with physicians, other departments, nursing units, physician office staff personnel and insurance organization personnel, among others.

Prior to this assignment I was successful in meeting the multiple responsibilities attached to my roles as Medical Surgery Scheduling Coordinator, Senior Insurances Verification Representative, Senior Intake Coordinator and Front Desk Coordinator

As a performance-driven and forward thinking individual, I welcome the opportunity to meet with you to further discuss how my experience and skills would be of benefit to you.

Thank you for your time and consideration, and I look forward to hearing from you soon.

Sincerely,

Yyyyyy x. yyyyyy

Attachment