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Profile
Pharmaceutical Sales Representative
Top-ranking Pharmaceutical Sales Representative with strong customer service experience and educational background in Pharmacological Biochemistry
Excellent record of driving sales in clinical environments and managing a highly competitive territory; proven success launching new products and promoting medications already on the market
Ability to identify customer needs, deliver customized sales presentations, cross-sell products, and close deals
Dynamic communication and interpersonal relation skills instrumental to reaching key decision makers and influencing physician prescribing habits; bi-lingual fluency in English and Spanish
Proficient in MS Office Suite (Word, Excel, PowerPoint, Access, Outlook)
~ Recent Achievements ~
Recognized for achieving 100% volume and share attainment for both assigned products throughout 2016
Steadily and consistently turned around sales of insulin medications in an underperforming territory grew ranking from 232 to 37 within three quarters
Ranked in top 10% of the nation recognition in Q3 exceeding goal by 130%
Presently on track to exceed Q4 goal
Professional Experience
Diabetes Primary Care Sales Professional, Quintiles IMS for Sanofi-Aventis - New York, NY 2015 Present
Perform a wide range of relationship building, client education, and strategic planning functions to effectively market and sell the insulin drugs Lantus and Toujeo
Deliver informative presentations to healthcare professionals throughout Manhattan and the Bronx explaining benefits of new products as well as existing medications
Monitor and track industry trends to identify and create opportunities to increase market penetration
Cafe-Store Supervisor, Sodexo/Sanofi - Bridgewater, NJ 2013-2015
Managed coffee bar servicing 1.5K employees of corporate-owned facility, capitalizing on opportunities to optimize revenue production by consulting with customers on products, presenting recommendations and up-selling/cross-selling product line as well as delivering quality service vital to building loyalty and generating ongoing sales
Strategically controlled inventory to maintain optimal stock levels based on real-time and forecasted consumer trends; effectively placed orders with vendors as well as received and stocked supplies and retail products
Catering Coordinator, Sodexo/Staubach - Parsippany, NJ 2006-2013
Proficiently planned, organized and facilitated daily catering events for groups of 6-200 guests, with accountability for entire process from inception through completion
Promptly responded to customer inquiries and addressed and resolved issues via phone and email communications to ensure high satisfaction levels
Sales Representative, Expo 2000 - Passaic, NJ 2004-2005
Actively consulted with customers to identify needs, delivered customized sales presentations and upsold clients to maximize sales production
Maintained client records as well as processed cash and credit card orders and refunds; reported escalated issues to senior management
Pharmacy Intern & Extern, Union Medica Del Norte - Santiago, Dominican Republic 2003
Proficiently prepared and dispensed clinical pharmacy orders as well as provided medications information to external pharmacy patients; completed detailed paperwork supporting orders delivered to nurse stations
Ensured compliance with regulations and standards in receiving, stocking and dispensing medicine
Education
BS, Pharmacological Biochemistry, Technologic University of Santiago-Dominican Republic
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