- 4240 Gold Rush Lane Ÿ ST. Cloud, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my more than 20 years providing high-performance materials/inventory management and customer service support in the retail and hospitality businesses. I am currently with the LaFamilia Pawn & Jewelry in Orlando, XXXXXX as Assistant Manager following a tenure with the Xxxxxx Hotel & Conference Center as its Director for Purchasing. For more details, please take a moment to go through my resum .

In all my professional engagements in inventory management and customer service, I have demonstrated not just my relevant competencies, but also my personal strengths that include a passion for achieving business objectives through sustained customer-focused and results-driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with customers, stakeholders, and industry professionals while forging teamwork synergies with colleagues in attaining shared commitments.

I am confident that my experience and personal strengths offer the right mix of qualifications with which define me as a suitable candidate for the vacancy where I can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

DENNIS FAGG

Attachment: Resum

- 4240 Gold Rush Lane Ÿ ST. Cloud, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Purchasing Management (Food & Beverage)

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 20 years providing high-performance materials/inventory management and customer service support in the retail and hospitality businesses.

    Detail-oriented, analytical and methodical with critical thinking to address work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

    Tactical & Operations Planning

    Inventory Management

    Materials Management

    Vendor Account Management

    Bids & Awards Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Process/Workxxxxxxow Improvement

    Continuous Quality Improvement

    Inter-Office Coordination

    Vendor Negotiations

    Policies & Regulatory Compliance (i.e. OSHA, FDA, HACCP, etc.)

    Staff Supervision & Training

Career Highlights

    Oversaw all purchasing aspects and recommendations for a $28M hotel renovation.

    Managed all procurement phases totaling an average of $5M. Renegotiated vendor contracts that yielded an 11.2% annual decrease in food and beverage expense as well as a 5.6% reduction in annual direct expenses.

    Increased inventory turns from 2.2 to 3.2 allowing the company to maximize inventories without additional costs

    Streamlined procedures for shipping and receiving of guest packages to become a profit center generating approximately $30,000 in incremental revenue annually.

    Enhanced product storage procedures resulting in a 3% annual decrease in shrinkage, a 5% annual decrease in merchandise returns, and a 33% reduction in associated labor.

Professional Experience

    Support the GM in managing daily store operations while fostering teamwork and a productive work environment.

    Lead and develop store employees to provide exceptional customer service that drive business growth.

    Administer inventory management, merchandising, and customer relationship management.

Director of Purchasing | Restaurant Manager | Banquet Manger

    Led the management team in providing seamless customer experience, developing staff in meeting quest expectations.

    Oversaw vendor/contract management and procurement in maintaining daily inventories and in hotel renovations.

    Ensured compliance with all state and federal laws regulating purchases including building, health and HACCP.

    Supervised set-up and breakdown of banquet facilities, and resolved escalated guest concerns.

    Managed a $500T inventory receiving $3M in perishable goods annually while maintaining less than .5% shrinkage.

    Coordinated pricing structure with procurement to maintain a 32% profit margin.

    Managed $3M in food and ingredients inventory for an airline catering provider, maintaining all bids and processing purchases in accordance with budgets, company policies, and standards.

    Tracked over 1,500 perishable food items for 17 airlines, ensuring adherence to menu specs for each airline.

    Maintained all perishable and non-perishable storage facilities to ensure compliance with quality standards and HACCP regulations.

Education & Credentials

VALENCIA COMMUNITY COLLEGE Ÿ Orlando, XXXXXX

Professional Training & Certifications

    CPM Certification Courses (2002) Ÿ Food Handler Certification (2001) Ÿ HACCP Certification (1998)

Awards & Recognition

    Manager of the Quarter, Xxxxxx Hotel & Conference Center, (formerly Adam s Mark)

    Manager of the Quarter, Adam s Mark Orlando Ÿ Community Involvement Award

    Manager of the Quarter, Marriott Norfolk Waterside