Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Employee-Centric Executive Who Offers Solutions-Focused Critical Thinking for Insightful HR Results

Human Resources Operations ￨ Team Building ￨ Training / Development

Payroll Administration ￨ Change Management ￨ Industry Trends Tracking

Talent Management ￨ Performance / Career Management ￨ Workforce Planning

Employee Relations ￨ Strategic Planning ￨ On-Boarding ￨ Orientations ￨ Risk Analysis

Multi-Site Process Optimization ￨ Benefits / Compensation ￨ Orxxxxxxnizational Development

Highly Accomplished Leader who promotes synergistic staff recruitment, team building, strategic HR development / execution, and process / procedure optimization to drive quality-oriented standards and maximize success in compliance with an employer s vision. Out-of-the-Box Thinker who maintains knowledge of industry trends to address workforce design, and who aligns awareness of cultural, economic, and social matters to deliver strategies to optimize performance. Top Performer who balances an orxxxxxxnization s interests with employees needs to attain goals via enhanced best practices, reduced costs-per-hire, and improved staff retention rates. Excellent Communicator who builds solid relationships with key decision-makers, and who leads staff by example and with ethics and integrity.

Human Resources Manager

Capitalized on the opportunity to lead forward-thinking HR policies and programs for the City s operations employing 1,400 FTEs with a $1.2-million budget. Mentored and managed a top-performing team of 5 paraprofessionals responsible for payroll administration, staff recruitment, compensation, testing, labor relations, and performance management. Led targeted recruitment, interviewing, and selection processes for all job openings, and conducted on-boarding and new hire orientations. Expertly managed employee relations and claims of harassment or discrimination, prepared EEOC statements, and managed unemployment hearings. Researched and analyzed jobs, conducted salary analysis, and created job descriptions. Managed leave of absence, FMLA, and reasonable accommodation. Wrote and interpreted legislation for assigned business units, including managing annual budget processes and ensuring funding aligned with strategic plans and orxxxxxxnizational goals. Investixxxxxxted and responded to department-specific EEOC claims and employee-related issues. Coordinated and managed compensation processes for business units, including researching salary information and developing and participating in salary surveys to ensure internal / external equity.

  Resolved $500,000+ in pay discrepancies.

  Led the HR component of key accreditation processes.

  Delivered advisement and counsel to management and staff.

  Provided performance management training to departmental leaders.

  Expertly forecasted long-term orxxxxxxnizational needs and succession planning.

  Strategically rewrote / revised job descriptions and created beneficial job families.

Human Resources Business Partner

Strategically steered HR-centric initiatives for a health system employing 4,400+ healthcare professionals. Proactively partnered among diverse business units to conceptualize, develop, and implement business strategy and objectives while providing continual analysis and recommendations in talent management, orxxxxxxnizational assessment, performance and career management, orxxxxxxnizational structure, workforce planning, and change management. Directed full recruitment services, including analyzing needs, posting jobs, interviewing candidates, and providing job offers. Resolved complaints, and handled disciplinary actions and terminations. Managed Performance Management Development processes.

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Human Resources Business Partner (continued)

  Led client orxxxxxxnization through change transformation.

  Ensured continued employee enxxxxxxgement and productivity.

  Continually counseled and coached employees to minimize turnover.

  Developed and implemented comprehensive HR policies and procedures.

  Compiled HR metrics and analyzed, reported, and identified critical trends.

Human Resources Director

Utilized broad scope of industry knowledge toward managing multi-site HR operations for a health system employing 300+ staff, including coordinating and managing synergistic delivery of employee relations, workforce planning, compensation, recruitment, HR information systems, payroll, benefits, performance management, collective barxxxxxxining agreements, and safety programs. Recruited, trained, mentored, and managed a 2-member staff in exceeding core goals. Directed processes for analyzing workers compensation, leaves of absences, and use of modified duty and reasonable accommodations to improve orxxxxxxnizational revenue by bringing fit for duty employees back on payroll.

  Restructured site-specific performance appraisal processes.

  Developed staffing plans to reduce turnaround time by 25%.

  Conducted due diligence prior to outsourcing of business units.

  Achieved zero deficiencies in HR department during state surveys.

  Actively identified key risk, and implemented mitixxxxxxtion-specific strategies.

  Improved staff satisfaction 20% by implementing facility-wide feedback processes.

  Initiated Nurse Aide training program to provide a pool of staff to fill vacant positions.

  Reduced liability by advising managers on fair hiring practices and staff performance issues.

Benefits Analyst

Played a vital role in managing benefits programs for this hospital facility providing healthcare services within a 328-bed setting and employing 1,700+ healthcare professionals. Audited employee benefits to resolve errors. Developed orientation materials, conducted on-boarding and orientations for new employees, and counseled staff terminating employment. Managed COBRA, and ensured compliance with applicable state, federal, and ERISA laws impacting development and administration of benefits programs and policies. Evaluated plan design, policies, development of programs, and vendor selection per critical needs assessment and competitive analysis. Built beneficial relationships with vendors, and facilitated scorecard reviews, quarterly meetings, and renewal negotiations. Assisted management with employee leaves of absence, FMLA, and resolution between staff and insurance carriers.

  Co-revised detailed HR policies and procedures.

  Successfully served on the JCAHO Readiness Team.

  Developed comprehensive orientation materials and information.

  Created dynamic content for the employment page of the hospital s website.

  Served as Wellness Committee Chairperson to manage program and promote wellness.

Master of Science in Human Resource Development Villanova University

Bachelor of Arts in Political Science University at Albany, SUNY

SHRM Certified Professional Society of Human Resources Management

Professional in Human Resource (PHR) HR Certification Institute

Senior Professional in Human Resources (SPHR ￨ Projected 2017) HR Certification Institute

Member SHRM (Atlanta) ￨ SHRM ￨ ASHHRA ￨ IPMA-HR (Certification & Scholarship Committee

Microsoft Office (Word, Excel, PowerPoint) ￨ ADP ￨ Kronos ￨ Lawson ￨ PeopleSoft

Success Factors ￨ UltiPro ￨ HireRight ￨ Brassring / Kenexa ￨ Oracle ￨ Tailor ￨ eVerify