Administrative leader with a consistent, proven track record of exceeding performance objectives.

  Excellent leadership and teamwork skills, including proactively identifying and resolving problems in real time.

  Stellar time management, attention to detail and organizational skills, including prioritizing tasks.

  Experience leading large teams of personnel and working closely with key stakeholders such as clients.

Patient Service Representative, Xxxxxx Long Island Medical Group Jamaica, XXXXXX                   June 2007-Present

  Demonstrate stellar listening, verbal communication and interpersonal skills to build and grow relationships with colleagues and patients in a high-volume environment.

  Communicate effectively with key stakeholders in person as well as over the telephone.

  Adhere to policies and procedures at all times to ensure transparency and ethical standards.

  Schedule appointments for prospective and existing patients, and also handle all registration processes.

  Verify patient insurance, collect their co-payment and secure axxxxxx necessary authorizations.

  Prepare Workers compensation and no-fault documentation in an accurate, timely and efficient manner.

  Ensure patients are aware of the Health Insurance Portability and Accountability Act (HIPPA) and secure their signature after they have read and reviewed their rights.

Supervising Paralegal, Paul Hasting, Janowsky, and Walker  Xxxxxx, XXXXXX          Aug. 2001-Aug. 2005

  Showcased outstanding leadership skills while managing multiple client cases simultaneously.

  Built and grew relationships with clients, from case initiation through final adjudication.

  Led a team of up to 60 personnel, including contract attorneys and paralegals.

  Supported legal colleagues with preparing for trials, including helping to prepare exhibits, statistical analysis and filings with the Court as well as interviewing witnesses.

  Created deposition and exhibit binders, indexed documents, organized files and drafted correspondence.

  Presented court orders to a Judge or Commissioner for signature.

  Coordinated all meetings and appointments, and notarized legal documents.

Additional Experience:

Intern, Xxxxxx Corporate Council Xxxxxx, XXXXXX Jan. 2003-May 2003

PhD, Homeland Security, Walden University; expected 2019 (current GPA: 3.8)

Master of Science (MS), Criminal Justice, St. John s University; earned 2011 (3.0 GPA)

Bachelor of Arts (BA), Legal Studies, St. John s University; earned 2009 (3.0 GPA)

Associate of Arts (AA), Legal Studies, St. John s University; earned 2003 (3.5 GPA)

Westlaw Certified

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompaxxxxxxing resume, I am an administrative leader with a consistent, proven track record of exceeding performance objectives. For example, I boast excellent leadership and teamwork skills, including proactively identifying and resolving problems in real time. I also offer stellar time management, attention to detail and organizational skills, including prioritizing tasks.

My experience includes leading large teams of personnel and working closely with key stakeholders such as clients. Currently, I am a Patient Service Representative for Xxxxxx Long Island Medical Group. In this role, I demonstrate stellar listening, verbal communication and interpersonal skills to build and grow relationships with colleagues and patients in a high-volume environment. I adhere to policies and procedures at all times to ensure transparency and ethical standards. For instance, I schedule appointments for prospective and existing patients, and also handle all registration processes. Additionally, I verify patient insurance, collect their co-payment and secure axxxxxx necessary authorizations. Furthermore, I prepare Workers compensation and no-fault documentation in an accurate, timely and efficient manner. I also ensure patients are aware of the Health Insurance Portability and Accountability Act (HIPPA) and secure their signature after they have read and reviewed their rights.

Previously, as a Supervising Paralegal for Paul Hasting, Janowsky, and Walker, I showcased outstanding leadership skills while managing multiple client cases simultaneously. I built and grew relationships with clients, from case initiation through final adjudication, while leading a team of up to 60 personnel, including contract attorneys and paralegals. I also supported legal colleagues with preparing for trials, including helping to prepare exhibits, statistical analysis and filings with the Court as well as interviewing witnesses. Additionally, I created deposition and exhibit binders, indexed documents, organized files and drafted correspondence. I also coordinated all meetings and appointments, and notarized legal documents.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx

Dear (Person You Interviewed With):

I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF JOB OPPORTUNITY) position currently available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations immediately.

As discussed, I am an administrative leader with a consistent, proven track record of exceeding performance objectives. For example, I boast excellent leadership and teamwork skills, including proactively identifying and resolving problems in real time. I also offer stellar time management, attention to detail and organizational skills, including prioritizing tasks.

Should you have axxxxxx additional questions, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx