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Kathleen Jensen
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Objective
Outgoing massage practitioner with a cheerful personality seeking a challenging role at a leading spa.
Summary of Qualifications
More than 13 years of experience providing message therapy services as an independent contractor while simultaneously raising a family.
Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders, including customers and colleagues.
Proactively identified and resolved problems with customers in real time to maintain their loyalty.
Demonstrated ability to work well independently as well as part of a team.
Certified Massage Practitioner, License No. B0007291.
Work and Volunteer History
Massage Practitioner & Stay-at-Home Mom, Independent Contractor Dec. 2002-Present
Provide outstanding service to a variety of clientele seeking relief from pain or tension in their muscles.
Display strong rapport building and listening skills to gain the trust, confidence and respect of customers.
Communicate effectively with a diverse client base, from low-end to high-end, including seniors.
Perform massage therapy techniques such as Swedish, Deep Tissue and Hot Stone.
Promote the business via multiple methods, including offering gift certificates for church fundraisers.
School/Community Volunteer & Stay-at-Home Mom 1996-Dec. 2002
Served as Hospitality Coordinator for a Mom s Preschoolers group for three years.
Performed as a Classroom Mom, organizing classroom activities over two years.
Contributed to the Valley Animal Center, entertaining animals in preparation for their adoption.
Front Desk Associate, Gantt Chiropractic Santa Maria, CA 1994-1996
While enrolled in college, built and grew relationships with patients at this chiropractic office.
Cosmetic Consultant & Sales Associate, Macy's San Bernardino, CA 1989-1993
Provided cosmetic makeovers to customers while serving as Counter Manager for the Shiseido and Borghese, a line of women's fragrance lines.
Education, Training and Certificates
Certified Massage Practitioner, License No. B0007291
Earned certificate at Therapeutic Learning Center Fresno CA; earned Dec. 2002
Completed a 10-hour Myofascial Release training workshop
Completed a seven-hour Hot Stone Massage training workshop
Studied at Allan Hancock College Santa Maria, CA, June 1994-May 1996
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