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Yyyyyy x. yyyyyy
- 2022 Osgood st. Xxxxxx, Xxxxxx xxxxxx ( ((xxx-xxx-xxxx * abc@xyz.com
Human Resources
Qualifications Profile
Self-assured, dynamic, and results-driven management professional leveraging more than 30 years of experience with the last 11 years providing HR administration and operations support in the social service and healthcare sector.
- Strong dedication to building professional relationships among clients, stakeholders, and industry professionals that enable the comxxxxxxny to achieve people-centric efficiencies in achieving shared commitments.
- Detail-oriented and methodical with critical thinking to resolve administrative work issues even under stress.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire confidence across diverse ethnicities.
Key Expertise
Personnel Administration
Manpower Sourcing & Recruitment
Program/Event Management
Organizational Development
Relationship Management (Clients, Labor, Management, Vendors & the Public)
Customer Service Management
Technical
Productivity Tools: MS Office
Internet: Online Recruitment & Administration Systems
Professional Experience
Organization & Coordination
Supervised a staff of 60 community workers, providing tactical direction in special projects and programs, collecting and analyzing statistical data for dexxxxxxrtmental operation planning and evaluation, while identifying areas for process improvements, efficient coordination, and problem resolution.
Facilitated and coordinated project engagements among staff members using leadership and team building skills involving diverse multi-disciplinary organizations.
Labor Sourcing and Recruitment
Explore labor markets, screen and hire technicians and community service workers, providing administrative oversight over public events, and coordinating schedules to achieve healthcare and public service efficiency.
Relationship Management
Liaised with community organizations, compiling demographic statistics, conducting media interviews, ensuring compliance with local, state, and federal employment laws and regulations, and collective bargaining agreements.
Resolved customer complaints and inquiries professionally, establishing rapport with management, supervisors, vendors, suppliers, and contractors.
Project/Program Management
Managed grant application processes, developing grant proposals, implementing program grants, managing operating budgets, and creating a collaborative work atmosphere that ensured productive engagements across diverse teams.
Customer Service
Provided superior customer service, assistance, and product knowledge in meeting specific customer needs, request, and requirements, and guiding client in developing skills and approaches to resolving work issues.
Career History
Mercy Behavioral Health Xxxxxx, XXXXXX Counselor 1998 2009
City of Xxxxxx, XXXXXX Recycling Coordinator 1979 2007
Education & Credentials
Graduate Certificate Human Resource Management, DEVRY UNIVERSITY Xxxxxx,
M.A. in Organizational Management, UNIVERSITY OF PHOENIX Robinson Township, XXXXXX
B.A. in Psychology, POINT XXXXXXRK COLLEGE Xxxxxx, XXXXXX
Awards & Recognition
Motivating the Workforce Mayor s Task Force on Women in Renaissance II
A Super Supervisor, City of Xxxxxx Summer Youth Employment Program
Professional Affiliations & Community Involvement
Compeer Comxxxxxxnion (2011- Present) Provide comxxxxxxnionship with the mentally disabled adult.
Volunteer Service Attendant: Xxxxxx Center Alliance Church, Cares Connection Ministries (2012 2013)
Full-Time Family Caregiver (2009 2011)
Provided care for seriously ill people covering medication management, daily living assistance, finance management, government assistance (SSA and DPW), insurance plans, and housing that ensured quality of life.
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