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Yyyyyy x. yyyyyy

- 2022 Osgood st. Ÿ Xxxxxx, Xxxxxx xxxxxx ( ((xxx-xxx-xxxx * abc@xyz.com

 

Human Resources

Qualifications Profile

 

    Self-assured, dynamic, and results-driven management professional leveraging more than 30 years of experience with the last 11 years providing HR administration and operations support in the social service and healthcare sector.

-    Strong dedication to building professional relationships among clients, stakeholders, and industry professionals that enable the comxxxxxxny to achieve people-centric efficiencies in achieving shared commitments.

-    Detail-oriented and methodical with critical thinking to resolve administrative work issues even under stress.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence across diverse ethnicities.

 

Key Expertise


    Personnel Administration

    Manpower Sourcing & Recruitment

    Program/Event Management

    Organizational Development

    Relationship Management (Clients, Labor, Management, Vendors & the Public)

    Customer Service Management

Technical

    Productivity Tools: MS Office

    Internet: Online Recruitment & Administration Systems


 

Professional Experience

 

Organization & Coordination

    Supervised a staff of 60 community workers, providing tactical direction in special projects and programs, collecting and analyzing statistical data for dexxxxxxrtmental operation planning and evaluation, while identifying areas for process improvements, efficient coordination, and problem resolution.

    Facilitated and coordinated project engagements among staff members using leadership and team building skills involving diverse multi-disciplinary organizations.

Labor Sourcing and Recruitment

    Explore labor markets, screen and hire technicians and community service workers, providing administrative oversight over public events, and coordinating schedules to achieve healthcare and public service efficiency.

Relationship Management

    Liaised with community organizations, compiling demographic statistics, conducting media interviews, ensuring compliance with local, state, and federal employment laws and regulations, and collective bargaining agreements.

    Resolved customer complaints and inquiries professionally, establishing rapport with management, supervisors, vendors, suppliers, and contractors.

Project/Program Management

    Managed grant application processes, developing grant proposals, implementing program grants, managing operating budgets, and creating a collaborative work atmosphere that ensured productive engagements across diverse teams.

Customer Service

    Provided superior customer service, assistance, and product knowledge in meeting specific customer needs, request, and requirements, and guiding client in developing skills and approaches to resolving work issues.

 

Career History

 

Mercy Behavioral Health Xxxxxx, XXXXXX Counselor 1998 2009

City of Xxxxxx, XXXXXX Recycling Coordinator 1979 2007

 

Education & Credentials

 

    Graduate Certificate Human Resource Management, DEVRY UNIVERSITY Xxxxxx,

    M.A. in Organizational Management, UNIVERSITY OF PHOENIX Robinson Township, XXXXXX

    B.A. in Psychology, POINT XXXXXXRK COLLEGE Xxxxxx, XXXXXX

Awards & Recognition

    Motivating the Workforce Mayor s Task Force on Women in Renaissance II

    A Super Supervisor, City of Xxxxxx Summer Youth Employment Program

Professional Affiliations & Community Involvement

    Compeer Comxxxxxxnion (2011- Present) Provide comxxxxxxnionship with the mentally disabled adult.

    Volunteer Service Attendant: Xxxxxx Center Alliance Church, Cares Connection Ministries (2012 2013)

    Full-Time Family Caregiver (2009 2011)

Provided care for seriously ill people covering medication management, daily living assistance, finance management, government assistance (SSA and DPW), insurance plans, and housing that ensured quality of life.

 

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