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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●

Dedicated Comcast Employee (13+ Years) eager to contribute exceptional performance toward securing opportunity as Manager of Commercial Development Sales.

Operations ~ Business Development ~ Account Management ~ Staff Training & Coaching

Negotiations & Presentations ~ Client Relations ~ Strategic Planning ~ Organizational Leadership




         Offer 23+ years cable industry experience with Comcast, AT&T Broadband, TCI and Viacom Cable.

         Demonstrated success in orchestrating high-impact strategies to secure commercial customers for Comcast in privately-owned properties and communities.

         Able to formulate a targeted sales approach by conducting comprehensive territory research and analysis.

         Proven expertise in fostering and nurturing productive relationships with developers and builders to acquire right of entry and easement agreements.

         Excel at participating in outreach initiatives including presentations, meetings, and social activities with builders, developers, and the general community.

         Consistently recognized and awarded for superior performance in client relationship management and crafting strategic plans which fueled market share, sales and profitability.

         Adept at prospecting, qualifying, negotiating, closing, and maintaining strong relationships with client base.

         Able to quickly gain prospects confidence, build credibility, and deliver dynamic sales proposals and presentations.

         Reputation for initiative, resilience, and a sharp blend of technical and business acumen.

  • Considered proficient at dealing with at-risk accounts and turning around poor brand perceptions.


Professional Experience


Comcast Cable, Puyallup, WA, 2010 to Present

Senior Commercial Sales Account Executive

         Spearhead negotiations for right of entry permits and easements with new construction developers to allow Comcast to provide broadband products to all residents.

         Persuasively present and sell Comcast products on a bulk billing level to hospitals, hotels, nursing homes and apartment owners.

         Identify and market solutions to small and mid-sized businesses which are currently served by competitors.

         Manage new build plant extensions to provide broadband products to residents at time of occupancy.

         Deliver informative and convincing sales presentations to business owners exploring competitive options.

         Leveraged polished public speaking skills to deliver compelling proposal to audience of 350.

         Effectively positioned and closed several high-profile subscriber acquisitions in Blaine, WA.

         Exceeded all sales metrics and repeatedly outpaced peers in several core objectives.

         Awarded Elite status recognition as top-performing Senior MDU Account Executive for 2013, 2014 and 2015.

         Consistently optimize bottom-line performance as peer mentor to new MDU account executives.


Comcast Cable, Fife, WA, 2008 to 2010

Commercial Account Manager

         Steered retention, acquisition and new product placement within south King County and Spokane areas.

         Championed marketing and sales of telephony, high-speed internet, and television services to 30,000 business class customers.

         Expanded and maintained client base in assigned segment of Washington market.

         Effectively supported businesses in preparing for state-wide, six-month-long digital migration to ensure minimal market share loss with business class video services.


Continued ►


Yyyyyy x. yyyyyy Page 2 of 2


Professional Experience continued


Qwest Communications, Seattle, WA, 2008

National Business Account Manager

         Demonstrated exemplary talents throughout the sales cycle to sign new business with medium to large-sized companies for domestic and international voice, data and integrated access solutions.

         Strategically tailored product packages for companies according to budgets and market demands.

         Employed solid rapport-building skills to win back former customers, renew customer business contracts, acquire new business, and boost revenues within existing accounts.

         Administered highly visible territory within Nebraska which produced $190K monthly.


Comcast Cable, Auburn, WA, 2003 to 2007

Senior Commercial Sales Account Executive

         Assertively negotiated right of entry permits and easements with new construction developers to allow Comcast to sell broadband products to all residents.

         Networked with influential members of the business community by attending and representing Comcast at Chamber of Commerce functions.

         Sold products to hospitals, hotels, nursing homes and apartment owners via bulk billing level.

         Teamed with internal and external departments to navigate new build plant extensions for providing broadband solutions to residents at time of occupancy.

         Exceeded sales goals for four consecutive years and captured highest new business acquisition for bulk hotel accounts in 2006.


Comcast Cable, Fife, WA, 2002 to 2003

Inbound Sales Supervisor

Interviewed, hired, supervised, mentored, and coached 14 inbound sales professionals to accomplish or surpass department and company goals.

         Administered employee performance appraisals, provided constructive feedback, and held accountability for all aspects of staff sales production.

         Recognized for developing and leading top sales team on multiple occasions.


AT&T Broadband, Fife, WA & El Paso, TX, 1999 to 2001

Sales Performance Manager

         Monitored and evaluated call center sales production, and aligned efforts to continually improve agent performance and overall sales and profitability.


TCI Communication, Van Nuys, CA & Everett, WA, 1997 to 1999

Inbound Sales Supervisor

         Supervised, mentored, coached, and trained between 12 and 17 inbound sales/customer service agents.

         Developed the top-producing sales team resulting in winning an all-expense paid trip to Las Vegas.


Prior Background: Outbound / Direct Sales Representative Lead, Viacom Cable, Tacoma, WA, 1992 to 1997.


Education & Training


Bachelor of Science in Business Management

University of Phoenix, 2007




NovoEd Exploring Leadership

ACCLIVUS R3 Sales Excellence

Miller Heiman Conceptual Selling

Zenger Miller Leadership

Behavioral Interviewing - Chris Schaefer Train the Trainer Sales

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