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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

Profile of Qualifications

 

  • Detail-oriented, self-motivated Sales Professional with 5+ years of account management and customer service experience.
  • Strong analytic problem-solving skills with a proven track record for meeting time lines and exceeding goals and expectations.
  • Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner

 

Key Areas of Expertise

 

   Sales Operations

   Account Management

   Customer Service

   Organizational Management

   Relationship Management

   Client Retention

 

Professional Synopsis

 

US Foods 2016-Present

Sales Coordinator

  • Provides critical account management support to 15-20 Sales Representatives, focusing mainly on developing existing accounts and obtaining new accounts.
  • Ensure overall customer satisfaction.
  • Rapidly establish rapport with customers, key to effectively upselling new and existing products.
  • Continually meet weekly customer satisfaction and sales call goals.
  • Works with group of 15-20 sales representatives, handles smaller accounts. Helps to grow those.
  • Responsible for meeting goals in regard to number of calls/week, customer satisfaction.

 

Glazers Distribution of Indiana 2014-2016

Sales Representative Trainee

  • Provided critical support to Account Managers, focusing on development of accounts and increasing account purchases.
  • Cultivated positive relationships with decision makers; stepping in for Account Managers when necessary.

 

Angie s List 2012-2014

Member Service Representative/Retention Team Member

  • Recognized three times for achieving top 20% in department for the quarter and one time for top 10% in department for the year.
  • Established and maintained key customer relationships, promoting satisfaction and retention.
  • Continually achieved and surpassed existing sales and performance goals.
  • Negotiated favorable terms with customers considering membership cancelation.

 

Coca-Cola Enterprise 2011-2012

Merchandiser

  • Ensured products were fully stocked at all times.

 

Scotts Miracle Gro 2011

Merchandiser

  • Performed in depth product demonstrations to increase company sales.

Education & Professional Development

 

Bachelor Degree in General Studies, Emphasis in Exercise Science, Minor in Marketing, Ball State University

St Vincent de Paul Volunteer

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