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- Detail-oriented, self-motivated Sales Professional with 5+ years of account management and customer service experience.
- Strong analytic problem-solving skills with a proven track record for meeting time lines and exceeding goals and expectations.
- Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner
US Foods 2016-Present
- Provides critical account management support to 15-20 Sales Representatives, focusing mainly on developing existing accounts and obtaining new accounts.
- Ensure overall customer satisfaction.
- Rapidly establish rapport with customers, key to effectively upselling new and existing products.
- Continually meet weekly customer satisfaction and sales call goals.
- Works with group of 15-20 sales representatives, handles smaller accounts. Helps to grow those.
- Responsible for meeting goals in regard to number of calls/week, customer satisfaction.
Glazers Distribution of Indiana 2014-2016
Sales Representative Trainee
- Provided critical support to Account Managers, focusing on development of accounts and increasing account purchases.
- Cultivated positive relationships with decision makers; stepping in for Account Managers when necessary.
Angie s List 2012-2014
Member Service Representative/Retention Team Member
- Recognized three times for achieving top 20% in department for the quarter and one time for top 10% in department for the year.
- Established and maintained key customer relationships, promoting satisfaction and retention.
- Continually achieved and surpassed existing sales and performance goals.
- Negotiated favorable terms with customers considering membership cancelation.
Coca-Cola Enterprise 2011-2012
- Ensured products were fully stocked at all times.
Scotts Miracle Gro 2011
- Performed in depth product demonstrations to increase company sales.
Bachelor Degree in General Studies, Emphasis in Exercise Science, Minor in Marketing, Ball State University
St Vincent de Paul Volunteer
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