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Yyyyyy x. yyyyyy
1250 Parkwood Cir. SE Unit 1303 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Operations Executive
Direct Selling | Outside & Inside Sales | Account
Management | Global Experience | Regional Retail
District & Territory Operations | Customer Service | Supervision |
Interpersonal Communication
Analytical Thinking | Relationship Building | Project Management | Loss Prevention | Public Relations
Merchandise Management | Inventory Control | Marketing | Leadership | Strategic Planning
Time Management | Quality Assurance | Client Satisfaction | Creative Problem Solving
Teamwork | WordPerfect | MS Office
Practical, energetic and driven mid-level professional with more than 13 years of profit-driven management experience across various sectors. Skilled in dramatically boosting sales while alleviating company costs and loss levels. Able to align with orxxxxxxnizational objectives in order to work towards success. Adept in seamlessly developing and executing effective strategies and processes. Proven aptitude for developing and motivating dynamic sales and support teams. Focused on developing mutually beneficial relationships with stakeholders at all levels. Worthy manager of business operations that yield high-caliber results that surpass client expectations. Deliver quality service consistently to clients, individually and as a team member. Excel under pressure in time-sensitive environments. In pursuit of an Operations or Sales-focused role that will call on strong background in both areas, as well as experience in serving as an executive for a global firm. Open to travel for the right opportunity.
Professional Experience
Culpepper and Associates Security Service, Inc. (CASS)
Operations Manager 2011 Present
Deliver corporate support for nine domestic security projects across seven states
Lead payroll operations for 24 offices with precision and attention to detail
Oversee all aspects of recruitment, training, and retention per corporate hiring processes, personnel policies and budgetary limits
Secure and manage new contracts to manage operations at major federal facilities; also troubleshoot scheduling concerns within these major federal sites
Interim Director of Operations 2014 2015, 2008 2011
Authored documents used to guide staff in adhering to security requirements to ensure smooth operations in adverse overseas settings
Led onsite visits; delivered both assistance and information as it pertained to contractual expectations
Spearheaded security training for 164 Officers, including certification processes focused on site security, emergency response, weapon use and preliminary investixxxxxxtion best practices
Investixxxxxxted and resolved reliability and performance issues to facility security and office operations
Processed payroll for 30 federal accounts for Veterans Affairs, the Department of Justice, the William J. Clinton Presidential Library, the Defense Information System Agency and AmeriCorps
Manager of Operations and Business Development 2006 2008
Directed daily security operations, compliance and payroll processes for six federal facilities.
Delivered timely reports and effectively controlled all security costs using proven negotiation and financial analysis; also fostered and sustained positive vendor relations
Worked as an effective intermediary to resolve issues involving potential threats to facilities and the personnel in each
Called on cost-effective methods and comprehensive risk mitixxxxxxtion plans to counter all relevant threats as they arose
Spearheaded the process of eliminating manpower shortages within Security Officer teams
Yyyyyy x. yyyyyy
Continued
MCI
Technical Support Technician 2000 2005
Offered VPN, data and internet technical support for a high-profile base of customers such as Louis Vuitton, Nike and GE
Worked effectively with customers to deliver technical diagnostics and resolution as it pertained to applications; observed and enforced all applicable regulations, laws and policies
Mentored, guided and trained new hires on systems and related applications used within the department
World Gym
Account Executive 1997 1999
Managed a workload of self-procured leads: called on incentives with local businesses to attract new customers
Oversaw all aspects of the full sales cycles to xxxxxxrner new business
Called on sales acumen to consistently surpass monthly sales objectives
Education
Bachelor of Arts, Communication, North Carolina State University
Involvement
Member, American Society for Industrial Security (ASIS), 2010 Present
Bible Committee Chair, Omexxxxxx Psi Phi Fraternity, Inc.- Chi Xxxxxxmma Xxxxxxmma Chapter, 2014 Present
Social Chair, Omexxxxxx Psi Phi Fraternity, Inc.- Chi Xxxxxxmma Xxxxxxmma Chapter, 2009 2011
Volunteer, Xxxxxx Day for Women and Children Shelter, 2009 Present
Volunteer, American Cancer Society, Relay for Life, 2008 Present
Volunteer, Must Ministries, Meals for the Homeless, 2009 Present
Volunteer and Donor, American Red Cross Blood Drive, 2008 - Present
President, Zion Baptist Church Young Adult Ministry, 2009 2010
Vice President, Zion Baptist Church Young Adult Ministry, 2008 - 2009
Yyyyyy x. yyyyyy
1250 Parkwood Cir. SE Unit 1303 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
March 16, 2018
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any role years of proven operations management and sales success in a series of different industries. It is my hope to put my skills to good use in an innovative new environment that values its staff and customers alike. I am also willing to travel if the right opportunity arises.
To date, my experiences have served to sharpen my stakeholder enxxxxxxgement, relationship building and direct selling competencies, as well as my ability to connect positively with clients and colleagues at all levels.
As a professional, I thrive in deadline-driven settings that call for quick thinking and excellent time management skills. I work well both independently and as a valued team member to head smooth daily operations and big-picture projects.
Over the course of my career, I refined my talents as it relates to account management, territory operations, interpersonal relations, district management, marketing and public relations, to name a few.
In addition to my work chronology, I hold a B.A. in Communications. I am also willing to enxxxxxxge in trainings and new opportunities for professional development in order to learn about and master new processes and emerging technologies.
Furthermore, I am involved in numerous orxxxxxxnizations including the American Society for Industrial Security and the Omexxxxxx Psi Phi Fraternity s Chi Xxxxxxmma Xxxxxxmma Chapter. I also volunteer my time to numerous charitable causes. My involvement in professional and community groups helps me to achieve a positive work-life balance.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your orxxxxxxnization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Enc. Resume
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