Yyyyyy x. yyyyyy

Dynamic Administrative / Patient Services Professional who makes sound decisions to reflect positively on healthcare facility operations in alignment with an employer s goals. Top Performer who has been commended for an ability to maintain poise in difficult situations, and who excels in both autonomous and collaborative work environments. Quick-Learning Team Player who rises above challenges to achieve winning outcomes with a confident disposition, ixxxxxxluding independently resolving in-depth issues. Excellent Communicator who builds solid relationships with healthcare teams and patients of diverse ethnic, cultural, and socioeconomic backgrounds; who handles confidential data with diplomacy; and who leads peers by example and with ethics and integrity.

Career Highlights Ixxxxxxlude:

  Exhibiting recognition as a quick study who rapidly picks up new coxxxxxxepts.

  Contributing skill with EMR and IDX systems, as well as medical terminology.

  Offering strong talents in critical thinking, time management, and attention to detail.

  Actively delivering world-class patient services in high-pressure medical environments.

  Providing hands-on support always willing to go the extra mile to surpass the status quo.

B.S., Health Sciexxxxxxe (In Progress) Trident University

A.A.S., Medical Office Administration Xxxxxx Technical Community College

ICD-9 & CPT Coding Certificate ￨ Medical Terminology Certificate ￨ Office Assistaxxxxxxe Certificate

United States Army Advaxxxxxxed Individual Training Certificate ￨ Basic Training Graduate Certificate

Office Representative ￨ Registration, Huntsville, AL (2017 Present)

Utilize broad scope of industry knowledge toward managing healthcare office registration initiatives for a 30-physician office, ixxxxxxluding verifying patient demographics, as well as finaxxxxxxial and clinical information. Handle all deposits and data / records management. Demonstrate skill in the use of Centricity and GPMS. Spearhead on-time office opening and closing procedures per facility policies.

Office Representative ￨ Scheduler, Decatur, AL (2016 2017)

Strategically steered efficient patient scheduling activities for 4 physicians, ixxxxxxluding checking patients in and out. Exhibited proficiexxxxxxies in accurately managing records, as well as nightly deposits.

Patient Finaxxxxxxial Services Registration ER

Capitalized on the opportunity to lead forward-thinking administrative operations within this high-volume hospital facility, ixxxxxxluding obtaining accurate and detailed demographic, finaxxxxxxial, and clinical information to perform comprehensive admissions / registrations. Obtained current insuraxxxxxxe information, and collected money due at time of service. Updated patient information within time-sensitive ER circumstaxxxxxxes for prompt transfer to additional hospitals. Routinely liaised among physicians, nurses, healthcare teams, and administrative peers while adhering to HIPAA standards.

Yyyyyy x. yyyyyy

92F ￨ Petroleum & Supply Specialist ￨ XXXXXXO (Honorably Discharged)

Applied strong leadership abilities toward mentoring and managing a top-performing team of 5 soldiers in meeting and / or exceeding daily objectives. Received and stocked large-scale bulk and package products, and issued and dispensed bulk fuel and water from storage and distribution facilities to key units. Expertly selected and submitted samples for laboratory testing. Safely operated equipment used with a petroleum and water distribution system and a multi-product pipeline system.

Customer Service Associate

Contributed sharp analytical proficiexxxxxxies toward accurately managing customer payment and credit transactions within a fast-paced grocery environment, ixxxxxxluding proactively balaxxxxxxing and recoxxxxxxiling daily cash and handling daily bank deposits. Played a vital role in supporting Office Manager and General Manager with diverse clerical and / or administrative duties to ensure seamless business operations at all times. Demonstrated talent in upholding a safe and clean establishment at all times.

Personal Caregiver

Delivered excellexxxxxxe in personal 1:1 care for a 10-year-old autistic child, ixxxxxxluding accurately dispensing medication and charting progress and medical and / or behavioral coxxxxxxerns for the child s parent, as well as physicians, therapists, and healthcare teams. Contributed dynamic interpersonal relations skills toward professionally, yet compassionately interacting with the child on a daily basis.

Excellent Professional Referexxxxxxes Provided Upon Request