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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx



Qualifications for Operations Officer IV

Dynamic Leader Committed to Meeting and / or Exceeding Strategic Administrative, Operations & Technical Objectives


High-Volume Fleet Operations Management Strategic / Data Analysis Vehicle Repairs / Maintenance

Team Building / Training Work Prioritization Administrative Policy / Procedure Process Optimization

Fleet Management Vehicle Maintenance System Vehicle Inspections 24x7 Emergency Roadside Assistance

Data / Reports Management Vendor Relations Contract Reviews / Specs Client Relationship Management


Highly Accomplished Fleet Management Division Supervisor who makes sound decisions to reflect positively on multi-site operations in alignment with the City s vision, value, and goals while offering a loyal 30-year history with the City of Xxxxxx. Quick-Learning Top Performer who contributes solutions-centric critical thinking for insightful, change-oriented results, and who seamlessly interprets diverse laws, rules, regulations, standards, and procedures. Visionary Professional who rises above challenges to achieve winning outcomes, including quickly adapting to evolving daily scenarios. Excellent Communicator who develops synergistic relationships with City officials, community members, and business groups, and who leads teams by example and with ethics and integrity.


Professional Synopsis


City of Xxxxxx 1987 Present


Department of General Services Fleet Management Division

Automotive Maintenance Supervisor I (2005 Present)

Lead forward-thinking Fleet Management Truck Shop operations, including training, mentoring, and managing a top-notch team of 37 while prioritizing workflow, handling payroll, evaluating employees and facilitating disciplinary action, and documenting work improvement program performance. Administer instruction and assistance in vehicle maintenance and repairs, and engage among staff with hands-on repair and maintenance techniques. Liaise among outside vendors and City agencies on vehicle repairs, make recommendations, and provide status updates to end users. Audit, verify, and approve repair estimates from vendors, and discuss estimates with vendors and City agencies. Perform final vehicle inspections and examine and administer approval of invoices for goods and services rendered.


  Optimize use of resources to achieve goals by proactively monitoring Truck Shop productivity.

  Participate in round table discussion meetings with Fleet Managers and additional City agencies.

  Determine scope of work for vehicle and equipment repair contracts and specs for diverse purchases.

  Lead education, training, and supervision for 2017 s newly implemented Student Work Study Program.

  Continually provide staff with up-to-date information on changes to administrative policy and procedures.

  Coordinate and manage employees who provide immediate response during weather-related emergencies.


Department of Public Works Fleet Management Division

Lead Mechanic (2000 2005)

Utilized broad scope of industry knowledge toward directing high-volume maintenance and repairs operations on heavy trucks and equipment within the City s large-scale Fleet, including training, mentoring, and managing a details-focused staff in meeting and / or exceeding Fleet objectives. Led targeted maintenance and repairs on heavy-duty trucks, heavy equipment, and specialty equipment, including handling initial diagnostics and determining essential repairs. Demonstrated skill in accessing Fleet Management s Vehicle Maintenance System (FASTER) to input and review work orders, input repair estimates, close out work orders, and check status.


  Effectively inspected vehicles after completing work to ensure proper repair and servicing.

  Served as point-of-contact to requests for emergency assistance and towing for City agencies.


Department of Public Works Fleet Management Division

Mechanic (1987 2000)

Expertly handled maintenance and repairs on heavy-duty trucks, heavy equipment, and specialty equipment within the City s fleet. Comprehensively inspected trucks after completing work to ensure on-time repairs and servicing back to proper working condition. Collaborated with Fleet Management Parts Department to order vehicle parts and supplies.


  Promptly followed up with various Parts Department staff on the status of parts ordered.

  Accurately prepared written work orders for record of repairs and work performed on vehicles.


Education, Professional Development & Technical Summary


Undergraduate Automotive Technology Studies Xxxxxx City Community College


ASE-Certified Master Medium- / Heavy-Duty Truck Technician Valid City-Issued DOT Card

FASTER (Fleet Management Vehicle Maintenance System) Windows OS Able to Quickly Master New Software


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