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Yyyyyy x. yyyyyy

4302 Castledale/P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000


SSN: xxx-xx-xxxx

Country of Citizenship: United States

Position Title: Supervisory Economic Development Specialist

Vacancy Announcement Number: 17-198-CS


Core Competencies


Customer Service, Problem/Dispute Resolution, Troubleshooting, Technical/Administrative Staff Supervision, Planning/Implementing Proactive Procedures, Strategic Planning Communication/Integration, Personnel Training, Team Development, Workload Balancing/Subordinate Assignment Scheduling, Employee Management, Subordinate Work Performance Evaluation, Time Management, Regulatory Compliance, Interpersonal Relationship Development, Propensity for Interagency Collaboration, Event Presentation/Training, Management Advisement/Counsel Delivery, English/Spanish Fluency


Professional Experience


May 1985 - Present

United States Postal Service (USPS), Houston, TX

Hours Worked per Week: 50-60

Salary: N/A

Supervisor: Larry Edmond Phone xxx-xxx-xxxx May Contact

Carrier/Supervisor/Customer Representative

Effectively meet comprehensive responsibilities for providing exceptional technical management, team leadership and in-depth knowledge of USPS mailing procedures/regulations while overseeing work performance of postal employees in sorting, distributing and delivering mail. Additionally during tenure was called on to serve as Acting Supervisor between 2014-2016, as needed, and as Management Assistant, when needed, between 2008-2011.


Skillfully employ strong computer proficiency and use MS Office Suite programs to manage employee data and records, author/edit multiple office memoranda and develop correspondence, including letters to the City of Houston, Houston Fire Department, Department of Public Safety and the USPS. Also record/develop meeting minutes for submittal to organizational management and provide detailed written reports concerning postal activities/progress/issues, any staff disciplinary activities, and work performance of probationary employees.


Develop employee schedules/assignments to assure achievement of all needed tasks, diligently coordinate pick-up/delivery schedules and continually assess customer needs to provide highest levels of service and support. Also provide recommendations to management regarding improvement of operational efficiencies and effectiveness.


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Yyyyyy x. yyyyyy Page 2 of 3


Design analytical reports concerning Postal Stamp sales, prepare monthly financial statements covering accounting cycles and analyze/evaluate long-range activities. Skillfully utilize excellent interpersonal relationship development and communicative skills in training employees on the use of Valsevec Scanners and the importance of regulatory compliance. Also conduct weekly safety meetings for 150+ personnel, and plan/facilitate activities for special events as well as VIP management. Often called on by management to provide advisement, guidance and insightful judgment on a wide array of matters, including recruitment and staffing.


Education/Specialized Training


University of Houston-Downtown, Houston, TX

Bachelor of Science-Interdisciplinary Studies, 2016

GPA: 2.33

Semester/Credit Hours: 65


Houston Community College, Houston, TX

Associate of Arts, 2010

GPA: 3.10

Semester/Credit Hours: 64


Operation of Government Issued Vehicles Training

Safety Captain Training

Safety Depends On Me-Volumes 1-22

(A VSEC) Hazardous Materials for Retail Operations

(A VSEC) #5420162

Attitude: Your Most Priceless Possession

Attitude: #16P01-37

Suspicious Mail Awareness: Package, People, Plan, People Talk

Harris County Ethics Training

Prison Rape Elimination Act

Abuse, Neglect, Exploitation ANE Presentation

Workplace Conflict: Recognizing and Responding to Conflict

Public Speaking

Business and Professional Communication




Employee Recognition for 30 Years of Service

Employee Professionalism, 1990-2011

Employee Recognition for Combined Federal Campaign/21 Years - Surpassed Annual Goals, 1990-2011

Employee Recognition for Savings Bonds, 1990-2005

Employee Suggestion/Annual Profits for U.S. Postal Service, 1994

Martha Reyes Page 3 of 3


Internship/Volunteer Activities



Harris County Juvenile Detention Center-Assisted teacher in the basics life skills for the juveniles/collated classified information.


Volunteer Activities

Give Life (Houston District)

Harris County Hospital District

Roy Royall Bereavement Association

Member of the Peoples Program USPS

Harris County Juvenile Detention Center



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