Yyyyyy x. yyyyyy

Community Outreach | Case Coordination | Advocacy | Case Management | Enrollment Processes

Financial Counseling | Quality & Attendance Control | Resource Allocation | Communication

Relationship Building | Critical Thinking | Leadership | Collaborative Problem Solving | Reporting

Cross-Functional Teamwork | Project Management | Time Management | Attention to Detail

Training | Organization | Cultural Competency | Portuguese & Spanish Fluency

Hardworking, confident and capable professional with vast experience including work in the healthcare, public school and nonprofit agency sectors. Skilled in working with families from diverse cultures and socioeconomic backgrounds. Expert in all public and private health insurance systems, as well as in helping patients apply for all types of state and private health insurance, including via the Affordable Care Act. Leverage people skills and interpersonal acumen to foster lasting relationships with outside referral organizations, as well as all levels of medical and administrative staff. Skilled in serving as an effective mentor, trainer and conference presenter. Targeting opportunities to utilize education background and ability to work well with individuals and groups at all levels. Seeking a role as an Intake Coordinator with UCSD Health to complement imminent relocation to San Diego, focused on High Risk Program Care Coordination or Registrar/ Verifier functions. Aiming to sustain a long-term career with a company that offers opportunities for career growth and goal achievement.

  Lead outreach amongst hard-to-reach populations and screen each individual patient in need of healthcare services

  Interview patients and identify their eligibility for state health insurance and food stamp benefits; help them complete applications for each or both and offer follow-up as needed

  Note patients ability to pay for services post-screening and determine if they qualify for insurance

  Deliver assistive services to patients by creating self-pay accounts to help them make owed payments

  Train and mentor front desk staff on how to best assist self-pay patients

  Call on knowledge of external and internal Social Services agencies in order to make patient referrals

  Offer third-party liability, Workers Compensation, Commercial, Medicare and Medicaid oversight to a team comprised of Business Service Representatives, Admissions Counselors and a Receptionist

  Also act as an effective intermediary between the Center and the Department of Social Service

  Plan community health and outreach events, including presentations detailing the Center s services to external organizations

  Engage in other organizations monthly meetings, including Farmers Market Outreach, the Promise for Danbury s Children s Health Team and the Family Focus Partnership

  Supervised a driven, focused staff of seven Family Advocates that served 400 families; actively recruited low-income families to determine eligibility and maintain complete program enrollment

  Strived to maintain full program enrollment and completed performance assessments for personnel

  Worked as a liaison for the Department of Social Services in leading case coordination efforts including completion of parent interview

  Facilitated training for staff and parents, along with weekly management meetings and monthly board meetings; also organized problem solving sessions on behavioral issues for students, staff and parents

  Presented weekly and monthly reports that tracked ERSEA eligibility, recruitment, social services, enrollment and attendance

Yyyyyy x. yyyyyy

Continued

  Joined with a Clinical Psychologist to field a case load of 30-40 families in therapy

  Headed patient case coordination for non-English speaking families using trilingual skills across a diverse population; included assessment, management and reporting duties

  Demonstrated the utmost in cultural sensitivity at all times across all operations

  Executed federal programs that provided direct assistance to qualifying families with children diagnosed with social, behavioral and emotional difficulties

  Administered BASC (I and II) and BTAIS to children

  Delivered presentation to parents and personnel to detail community program offerings

  Founded and maintained lasting relationships with organizations in the community; also created a highly effective referral process

  Liaised with the Xxxxxx Department of Education to coordinate services with school staff

  Developed and maintained local and state budgets, as well as administration of a federal grant program

  Ensured compliance within the Family Resource Center as a whole, in accordance with Xxxxxx State legislation and requirements

  Ran meetings between Social Worker, parents and Teachers to keep all involved parties on the same page in working together on projects and day-to-day functions

  Supervised summer program operations; included hiring staff, revising budgets, as well as planning program activities including field trips

  Provided training and parenting classes to personnel and 350 families in Spanish, Portuguese and English; focused all efforts on the importance of cultural competencies

Bachelor Degree, Law Science, University of Osasco Sao Paulo State

CAC- Certified Application Counselor, via the Affordable Care Act

Also gained Attorney Certification

PEP- People Empowered People, University of Xxxxxx | Help Your Child Succeed in School

How Parenting Styles Affect Children s Behavior | Affordable Care Act Community Presentations

Cultural C Competencies for Staff | Working with Diverse Populations

What Every Manager Needs to Know-PBP Executives Report