Operations management leader with a strong background supervising warehouse and distribution functions.

  Stellar listening, verbal communication and interpersonal skills to build and lead a team of colleagues.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks on deadline.

  Proficient with Microsoft Word, Excel and Access; Retalix TRICEPS; and Red Prairie software programs.

Operations Management Warehouse Management Distribution Management

Team Leadership Inventory Control Payroll Administration

Auditing Conflict Resolution Policies & Procedures

Schnuck Markets St. Louis, MO 1998-2016

Supervisor, Warehouse Administration (2010-2016)

  Built and maintained positive relationships with warehouse personnel, including 400 union employees.

  Worked closely with receiving clerks to ensure proper shift coverage and administered discipline per contract.

  Managed the processing of all documentation for new employees, as well as any transfers, promotions, terminations, vacations or Family Medical Leave Act (FMLA) occurrences.

  Helped colleagues with policies and procedures, including regarding Workers compensation and short-term disability insurance.

  Audited daily and weekly payroll that was processed based on a multi-tiered pay scale.

  Prepared documentation for loss prevention and reporting and analyzed data used for staffing budgets.

  Performed as Warehouse Manager in their absence.

  Chosen to assist with a payroll conversion that transitioned the company to a new payroll operating system.

Warehouse Administrator (2007-2010)

  Collaborated with inventory control personnel to identify new ways to improve efficiency.

  Monitored surveillance equipment to locate lost or improperly loaded pallets that had been incorrectly shipped.

  Calculated and reported daily productivity scores in an accurate, timely and efficient manner.

  Issued disciplinary action if a union employee failed to meet the obligations of its contract with the company.

Supervisor, Load Auditors (2003-2007)

  Led teams responsible for tracking outbound products shipped from warehouses to grocery stores.

  Audited dairy, grocery, meat and produce deliveries.

  Checked for any overages, shortages or unprocessed items distributed to the stores.

  Verified the accuracy of picked cases during the loading process.

  Proactively identified and resolved any conflicts regarding shipping.

  Calculated and reported monthly revolving delivery swell allowance to stores.

Load Auditor (1998-2003)

  Audited deliveries for all commodities, including third party warehouses associated with the company.

  Managed resolution of overages, shortages and unprocessed items distributed to the stores from all warehouses.

  Communicated with store and department managers to improve warehouse communication and decrease store shelf shortages.

Bachelor of Science, Business Administration (BSBA), Finance, University of Missouri, St. Louis; earned 2003

Dear Hiring Manager:

With this letter, I wish to express my sincere interest in joining your organization as a (INSERT JOB TITLE).

As my accompanying resume indicates, I am an operations management leader with a strong background supervising warehouse and distribution functions. My stellar listening, verbal communication and interpersonal skills include building and leading a team of colleagues. I also offer solid time management, attention to detail and organizational skills, including prioritizing tasks on deadline.

During an 18-year career with Schnuck Markets, I was consistently promoted to positions of greater responsibility. As Supervisor of Warehouse Administration, I built and maintained positive relationships with warehouse personnel, including 400 union employees. I also managed the processing of all documentation for new employees, as well as any transfers, promotions, terminations, vacations or Family Medical Leave Act (FMLA) occurrences. Additionally, I audited daily and weekly payroll that was processed based on a multi-tiered pay scale and performed as Warehouse Manager in their absence. Additionally, I was chosen to assist with a payroll conversion that transitioned the company to a new payroll operating system.

In my earlier roles, I collaborated with inventory control personnel to identify new ways to improve efficiency and led teams responsible for tracking outbound products shipped from warehouses to grocery stores. Furthermore, I proactively identified and resolved any conflicts regarding shipping and audited deliveries for all commodities, including third party warehouses associated with the company.

I earned a Bachelor of Science in Business Administration (BSBA), with a Finance emphasis, from the University of Missouri, St. Louis in 2003.

I would welcome the opportunity to interview with you and share more about how I would be a valuable asset to your team. I look forward to hearing from you in the very near future.

Sincerely,

Yyyyyy x. yyyyyy

314-323-7543

abc@xyz.com