Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

HUD / LIHTC Compliance ￨ Re-Certification Processes ￨ MORs ￨ Audits / Pre-Audits ￨ Data / Reporting

Accounting / Financial Operations ￨ Budget Control ￨ Maintenance Scheduling ￨ Contractor Relations

Fair Housing & Equal Opportunity ￨ Reasonable Accommodations ￨ Property Inspections ￨ Tenant Relations

Administrative / Office Management ￨ Team Building / Training ￨ Project Management ￨ Facility Management

Highly Accomplished Compliance Leader who offers proven experience with HUD and LIHTC, and who makes sound decisions to reflect positively on key initiatives in alignment with a company s vision, value, and goals. Top Performer who contributes solutions-centric critical thinking for insightful, change-oriented results, including coordinating multiple departments toxxxxxxrd quality-focused property management, expense reductions, and profit growth. Ambitious Self-Starter who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving, fast-paced scenarios. Excellent Communicator who develops synergistic relationships with decision-makers, business teams, and clients, and who leads peers by example and with ethics and integrity with overall knowledge of FHEO, Reasonable Accommodations, and Voucher Programs.

Compliance Specialist (2016 Present)

Capitalize on the opportunity to process annual and interim re-certifications and move-ins, including preparing a property for a lease-up and gathering required information from current residents to ensure key qualified status.

  Participate in critical MORs and LIHTC audits.

  Exhibit proven skill in personally conducting pre-audits.

  Complete detailed monthly program reports for the LIHTC program.

Relocation Specialist (2016)

Utilized broad scope of industry knowledge toxxxxxxrd driving efficient re-certification processes, including handling leasing, unit inspections, and rent collection while serving as a liaison between managers, residents, and contractors.

  Led re-certifications on a management site level prior to sending to compliance.

Development Coordinator (2006 2009)

Expertly managed occupancy rates and coordinated tenant placement during renovations, including developing and tracking renovation schedules and creating detailed reports, as well as monitoring critical relocation budgets.

  Conducted all detailed pre- and post-renovation inspections.

  Served as primary contact for tenants to analyze and rapidly resolve issues.

  Proactively liaised among contractors, inspected work, and ensured on-time contractual deliveries.

Property Manager (2005 2006)

Led targeted decision-making across a 183-unit property, including handling rent collection, budgeting, financial reporting, payables, move in / move out inspections, and eviction processes, as well as maintenance services and property recordkeeping in compliance with HUD regulations. Mentored and managed a five-member team of office, maintenance, and janitorial staff, including providing initial employee recruitment, new hire orientations, key performance reviews, and disciplinary management, as well as payroll and human resources documentation.

  Co-developed budgets, monitored expenses, and controlled operating costs.

  Increased tenancy rates from 89% to 95% and continually upheld high rate results.

  Promoted innovative online marketing and new apartment guide advertising initiatives.

  Redesigned office procedures to increase efficiency and promote a team-driven environment.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Administrative Assistant (2004 2005)

Strategically steered solutions-centric administrative support for the company s Regional Vice President, including coordinating and managing construction, inspection, and renovation of three residential properties totaling 622 units. Created and maintained project spreadsheets, monitored progress, and developed move schedules.

  Served as an Interim Property Manager at each of the property sites.

  Rapidly advanced to management-level role after one year of employment.

  Liaised among RVP and property managers to ensure seamless communications.

  Cost-effectively secured lucrative bids, and monitored work orders for quality and results.

Marketing Assistant

Consistently delivered excellence in customer service by serving as the go to client contact for this industry-leading provider of real estate legal services. Contributed solid communication and interpersonal relations talents toxxxxxxrd promptly responding to diverse service requests, as well as tracking orders and performing data entry.

.

  Coordinated popular trade show and convention booths.

  Maximized bottom-line results by creating new marketing materials.

  Developed improved document forms and processes to boost core efficiency.

Company Administrator

Played a vital role in accurately administering an operating budget while participating in integral strategic planning and generating detailed forecasts. Demonstrated skill in managing payables and receivables, invoicing, cost estimates, and payroll for 20 staff. Processed purchase orders and expedited and tracked customer orders.

  Expertly managed the company s high-level xxxxxxrehouse inventory levels.

  Co-led conceptualization, design, development, and launch of a company catalog.

  Increased efficiency and data availability by developing a new companywide filing system.

Master of Business Administration (General Management Emphasis)

Bachelor of Arts in Sociology

TRACS Update Ross Business Solutions

Regulation 504 Reasonable Accommodations NEAHMA

Certified Occupancy Specialist (Since 2005) National Center for Housing Management

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Intuit QuickBooks ￨ Adobe PageMaker ￨ Internet

Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven talents in Compliance (i.e. HUD, LIHTC), Re-Certification Processes, MORs, Audits / Pre-Audits, Administrative / Office Operations, Team Building / Training, Accounting / Financial Operations, and Budget Control. I am also experienced in all facets of Fair Housing & Equal Opportunity Initiatives, Reasonable Accommodations Guidelines, Multi-Property Management, Facility Management, Contractor Relations, and Tenant Relations, and I consistently achieve winning outcomes due to my superior skills in critical thinking, time management, workflow prioritization, and attention-to-detail.

Currently, as a Compliance Specialist for Cambridge Management, Inc., I expertly process annual and interim re-certifications and move-ins, including preparing a property for a lease-up and gathering required information from current residents to ensure key qualified status.

A sample of my recent accomplishments include:

  Participating in critical MORs and LIHTC audits.

  Exhibiting proven skill in personally conducting pre-audits.

  Completing detailed monthly program reports for the LIHTC program.

To complement this experience, please note that I earned a Master of Business Administration from Grand Canyon University and a Bachelor of Arts in Sociology from The Ohio State University. I have also been recognized as a Certified Occupancy Specialist (COS) since 2005, among other training and credentials.

As this is just an example of my abilities, please refer to my enclosed resume for additional leadership, property management, administrative, marketing, customer service, and operations support experience.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forxxxxxxrd to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy