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Cerner & Epic Implementations Strategic Planning Project Management

Clinical Adoption Vendor Relations Risk Management Team Leadership

• Offer 20 years experience in supporting healthcare facilities in optimizing patient service delivery through state-of-the-art EHR/EMR technologies.

• Adept at strategic planning, creating project charter, selecting vendors, determining budgets and timelines, and leading high-performing teams committed to client service excellence.

• Constantly focus on optimizing software performance, reliability, usability, security, and compliance.

• Detail-focused and highly organized; able to steer cooperative efforts and communication among multiple departments and healthcare entities to achieve optimum clinical workflow.
• Sound understanding of workflow processes in hospital environments gained from former role as RN.

• Adept at constantly ensuring strict compliance with HIPAA privacy and security laws.

TEKsystems (client: Dignity Health), Rancho Cordova, CA, 2014 to 2017

EHR Program Manager 2015 to 2017

         Championed multiple Cerner and MS4 implementations for both acute and ambulatory projects.

         Devised master project plan, delegated tasks to 80 team members, and oversaw status reporting for programs involving four hospitals and 17 ambulatory clinics.

         Prepared project charters and estimates, determined staffing resources required, controlled risk and issue management, tracked task completion, and maintained project documentation.

         Facilitated regular meetings with C-level leadership and project team to ensure transparency, drive forward-moving efforts, and resolve escalations.

EHR Project Manager III 2014 to 2015

         Spearheaded full-suite Cerner acute EHR implementation for 120-bed community hospital (Sierra Nevada Memorial) including authoring master project plan, coordinating all project phases, and reporting progress to executive leadership.

         Played an integral role in project charter development, risk mitigation, issue management, and facilitating team meetings.

         Two-time winner of Making a Difference Award for innovation, collaboration, and expertise in mentoring peer project managers.

         Presented with Innovation Award in recognition of IT-based process improvements.

Coastal Healthcare Consulting, Inc., Mountlake Terrace, WA, 2014

Business Strategy Support

         Conducted comprehensive research and strategic planning to assess potential business opportunities with a focus on Meaningful Use audit services.

Seattle Children s Hospital, Seattle, WA, 2013

Director, Clinical Applications

         Shepherded 60-member team in delivering operational support, project implementations, and training for cutting-edge clinical applications and clinical devices.

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Seattle Children s Hospital continued

         Governed initial planning, project reviews, issue escalation, budgeting, vendor management, and staffing for clinical IS projects encompassing Cerner code upgrades, Meaningful Use, bar code medication administration, Cerner MPages, computer-assisted coding, ICD-10 transitions, and medication safety.

         Headed ICD-10 readiness assessment and remediation planning for all Cerner applications.

         Orchestrated clinical IS projects to support 330,000 sq. ft. building expansion for new emergency department, critical care, and cancer care units.

Multicare Health System, Tacoma, WA, 2011 to 2012

Manager Ambulatory Application Systems

         Directed teams throughout Epic EMR projects and solutions involving chronic disease management, 3M 360 Encompass (beta), Care Everywhere, Community Connect, ICD-10 planning, MyChart, eSig, OnBase ECM, MU physician attestation, Medical Home, and VLER/NHIN pilots.

         Formulated project plans, allocated staffing, and attended high-level meetings to report on major clinic projects and physician-related IS initiatives.

         Steered highly-customized Community Connect implementation and go-live for multi-site cardiovascular center having 17 providers; project scope spanned CPOE, order communication, provider documentation, and patient portal.

         Project-managed seamless go-live implementations for EpicCare Ambulatory, Prelude, Cadence and MyChart across nine clinics simultaneously.

Arusha Lutheran Medical Center Arusha, Tanzania, 2010 to 2011

Information Technology Consultant

         Completed engagement to assess and optimize revenue cycle and clinical workflows at 125-bed hospital providing inpatient and outpatient medical care, surgical services, and public outreach.

         Identified system gaps, recommended enhancements, defined requirements, and tested modifications.

         Trained medical, dental, nursing, and support staff in use of Care2X software to increase efficiency.

Cerner Corporation, Kansas City, Missouri, 1998 to 2010

Sr. Engagement Leader and Director / Client Relationship Executive

         Helmed 14 Cerner implementations across nine healthcare organizations comprising community hospitals, major integrated healthcare delivery systems, national reference laboratory, regional referral cancer center, and large academic medical center.

         Masterminded multi-year EHR and technology roadmaps, and administered pre-conversion CPOE risk assessments and milestone-based project quality assessments for high-risk engagements.

Additional Experience:

Vice President, Client Services, HBS International, Bellevue, Washington

Director of Information Systems, VHA Florida, Inc., Tampa, Florida

Project Leader, Andersen Consulting, Minneapolis, Minnesota

Registered Nurse / Monitoring Systems Clinician, Abbott Northwestern Hospital, Minneapolis, Minnesota

Bachelor of Arts, Computer Science & Nursing, Augustana College, Sioux Falls, SD

CMQP (Certified MACRA-MIPS Quality Professional)

Registered Nurse, Minnesota & Florida (inactive)

Project Management Institute (PMI)