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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Versatile, results-oriented Sales Professional with 15+ years of experience in sales/account management roles within a variety of industries. Advanced experience in leading customer service and operations logistics along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with internal/external teams.


Key Competencies


Operations Management Workflow/Process Improvement Real Estate Industry

Sales Strategy Decision Making/Planning Complex Problem Solving Strategy Development

Time Management Productivity/Efficiency Oral/Written Communication Cold-Calling Strategies


Professional Experience

Self-Employed, Colorado Springs, CO 2004-2013 & 2017-Present

Real Estate Broker

  • Direct day to day real estate operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
  • Generate daily reports aimed at tracking productivity, attend industry specific seminars, and complete business development functions such as cold calling and marketing
  • Consistently increased year over year sales from 2011-2013 in addition to achieving a 100% customer satisfaction ranking


Covington Homes, Colorado Springs, CO 2016-2017

Director of Sales and Marketing

  • Coordinated daily sales and marketing logistics within the organization which included creating and monitoring an annual marketing budget in addition to monitoring sales metrics on a weekly/monthly basis
  • Supervised a cross-functional team which required providing individualized coaching and guidance along with handling employee relations issues
  • Performed detailed market research both nationally and in the local community in regard to current home buying/selling trends
  • Played a lead role in working with St. Jude to build and market a home for the St. Jude Dream Home Giveaway which resulted in raising over $800K annually


Oakwood Homes, Colorado Springs, CO 2014-2016

Director of Sales and Marketing

  • Led sales and marketing operations within a successful home builder which required developing innovative operational strategies, managing teams, and overseeing training
  • Successfully increased sales from 99 homes in 2014 to over 200 in 2016 in addition to improving customer satisfaction from 67% to 92%
  • Oversaw the marketing for Banning Lewis Ranch which became the fastest selling master planned community in Colorado Springs, CO

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

Oakwood Homes 2010-2011


  • Facilitated sales operations within a successful home builder which required identifying potential customers and making appropriate product recommendations
  • Reviewed customer financial information and matched them with appropriate programs, built positive rapport with members of the local real estate community, and maintained an expert level knowledge of homebuyer programs
  • Oversaw on-site sales logistics in several communities which included Banning Lewis, Cumberland Green, and Feathrgrass


Certified Mortgage Solutions 2002-2007

Branch Manager

  • Managed branch operations which included working closely with the branch owner and supervising a Loan Processor and 10 Loan Originators
  • Played a lead role in starting up the branch and growing it to revenue of over $1MM, identified potential clients within community, and diffused escalated client issues
  • Worked closely with the Department of Housing and Urban Development (HUD) and built relationships with local vendors


Education & Certifications


Licensed Broker Associate

Jones Real Estate College, Colorado Springs, CO


Current Managing/Employing Broker, 2007-Present


Community Involvement


Co-Chair, Sales and Marketing Council, Colorado Springs Home Builder s Association


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