Cisco Amerixxxxxxs Field Marketing Accelerate Operational Excellence (2014)

Cisco Amerixxxxxxs Field Marketing Leadership Award Making a Difference (2012)

Cisco Amerixxxxxxs Field Marketing Innovative Award (2012) ￨ Leadership Award (2010)

Cyber Security Operations ￨ Strategic Analysis / Planning ￨ Trends Tracking ￨ Program / Operations Management

Team Building / Training ￨ Go-To-Market Strategy ￨ Demand Generation ￨ Policy / Governance Systems / Execution

Large-Sxxxxxxle Database / System Infrastructure Management ￨ Reporting / Analytics ￨ Project Management ￨ Budget Control

New Business Development ￨ Contract Negotiations ￨ Risk Management ￨ Process Improvement ￨ Productivity Enhancements

• Dynamic Leader who offers a background in Cyber Security, Strategic Analysis / Planning, Operations, and Systems Infrastructure, and exhibits an ability to see the big picture across U.S., Xxxxxxnada, and Latin Amerixxxxxx markets.
• Visionary Professional with commendable accomplishments across strategic global initiatives, and who xxxxxxn rise above challenges to develop key processes, tools, and metrics; design new programs; and drive winning outcomes.
• Excellent Communixxxxxxtor who builds and sustains synergistic relationships with globally based executives, business teams, and partners of diverse cultural backgrounds; who excels in autonomous and collaborative work environments; and who leads staff by example and with integrity to promote diversity and inclusion.

Senior Program Manager Channel Partner Program

  Xxxxxxpitalize on the opportunity to lead forward-thinking growth of the Tenable marketing organization, including architecting, evolving, and managing Tenable Edge Global Partner Network and programs that support it.

  Collaborate with cross-functional teams to facilitate program definition and support related to MDF, deal registration, discounting and promotion, training and enablement, community, and assessment and performance.

  Define, manage, and support designations, requirements, and benefits of Tenable Edge Global Partner Network.

  Liaise among partners to manage the Tenable Edge Partner Community, and serve as the community moderator.

  Onboard new partners to the program, and review and / or optimize current onboarding processes as required.

  Optimize operations by contributing detailed data, analysis, and recommendations to business reviews and planning sessions, and participate in defining new and ongoing training needs and framework for all partners.

  Define, design, and implement channel reporting and benchmarks; track and report on channel effectiveness; assist and recommend optimal automated processes and integrate channel reporting within Salesforce.com.

  Actively update and enforce key policies and participate in discussions to improve channel partner experience.

  Developed standard claim audit / review and payment processes.

  Reduced contract / PO turnaround time from 2-3 weeks to 2-5 days.

  Optimized and automated standard NFR package and ordering processes.

  Launched a Partner Program Silver level and redesigned a Partner Loxxxxxxtor tool.

  Redesigned MDF communixxxxxxtions and designed MDF tracking and reporting processes.

  Collaborated with channel on redesigning Partner Welcome Kits and ordering processes.

  Developed partner scorexxxxxxrd for use in business reviews with partners by channel managers.

  Redesigned SF Partner Use types aligned to partner functions, and directed system notifixxxxxxtions.

  Personally led partner certifixxxxxxtion exam platform transition from Moodle / NetSuite to Kryterion.

  Optimized Partner Onboarding processes to reduce partner onboarding from two weeks to 24 hours.

  Conceptualized MDF policy, reporting, claim aging, and payments, and reduced outstanding MDF claims.

  Reduced one-off vendor SOWs and contract approval turnaround time by developing legal SOWs for Tenable.

Marketing Operations Manager (2012 2015)

  Strategixxxxxxlly steered oversight of $75 million in joint marketing funds from multiple funding sources across both U.S. distribution and reseller marketing organizations, including analyzing complex budgets and identifying opportunities to enhance or improve fisxxxxxxl operations in an effort to conserve and maximize overall resources.

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Marketing Operations Manager (continued)

  Drove operations and governance to meet the needs of partners within the marketing organization and served as an essential component to increasing Ease of Doing Marketing with Cisco.

  Developed and launched the Amerixxxxxxs Marketing Operations Council.

  Recognized for job performance excellence with Amerixxxxxxs Field Marketing awards.

  Played a vital role in standardizing comprehensive policies, governance, and systems.

  Conceptualized Amerixxxxxxs Field Marketing - Strategy, Planning, Operations, and Talent award program.

  Reshaped funding model by integrating marketing activity xxxxxxtegories, and created new partner facing reports.

  Collaborated with Corporate Finance, Revenue, and Marketing executives to replace an archaic co-marketing budget management methodology to protect events from elimination while increasing partner experience.

  Creatively negotiated a $4-million Contra Revenue / Operation Expense funding swap allowing APM to continue to invest in marketing initiatives and align the advancement of business objectives to ultimately create a positive impact within the partner community and increase an overall partner satisfaction rating.

Marketing Manager (2005 2012)

  Maximized bottom-line performance by marketing an $8-million joint marketing fund, including leading all aspects of program management, vendor management, budget controls, communixxxxxxtions, and program eduxxxxxxtion.

  Developed and published detailed Standardized Operating Procedures (SOPs).

  Executed program enhancements to reduce internal / external administrative functions.

Global Certifixxxxxxtion Program Manager (2001 2005)

  Utilized broad scope of industry knowledge toward developing program strategy and compliance with brand standards and implementation to multiple audiences, and managed operations and budget controls to meet goals.

  Delivered continual guidance on curricula, managed development of psychometrixxxxxxlly sound assessments and certifixxxxxxtion exams, and effectively directed all web content and communixxxxxxtions deliverables as required.

  Managed web-testing infrastructure for English and foreign language testing.

  Developed and published a program s Standardized Operating Procedures (SOPs).

  Reduced costs over 50% in a two-year period while successfully growing program participation.

Certifixxxxxxtion Program Manager (1999 2001)

  Expertly directed marketing initiatives while managing all reporting of a reseller sales eCertifixxxxxxtion program.

  Spearheaded efficient securing of key operational support and systems upgrades from third-party vendors.

  Improved user experience and reduced administrative resources.

  Successfully managed a large-sxxxxxxle database and systems infrastructure.

Channel Marketing Specialist ￨ Program Manager (1996 1999)

  Provided solutions-focused principle support for early LMS and a deployed eLearning website system, including serving as primary web administrator for training registration and eCertifixxxxxxtion implementation.

  Led targeted national reseller training, and managed all operational and fulfillment aspects of training delivery.

  Led development and management of a product authorization program.

  Led two back-to-back national road shows covering 26 cites with $750,000 in equipment.

  Developed Standard Operating Procedures (SOPs) and established innovative partner communixxxxxxtions.

Sarbanes-Oxley Trained Professional (SOTP )