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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ￨ abc@xyz.com
Proficient Bilingual Customer Service professional seeking to apply comprehensive education and business experience to a rewarding new role.
Profile
Skilled and knowledgeable in communications, relationship management, organizational collaboration, documentation, problem resolution and customer service.
Conversationally fluent in both English and Chinese.
Have earned BA degree in Logistics Management.
Ensure provision of superior guest service to generate strong repeat business.
Adept and experienced in collaborating with diverse clientele to successfully attain company targets.
Education
Bachelor of Arts - Logistics Management, 2006
National Kaohsiung First University of Science and Technology, Kaohsiung, Taiwan
Real Estate license
Food Handler's card
Aesthetician license
Cardiopulmonary Resuscitation Certification
Professional Background
Community Property Management Assistant, Company, City, State 2016 - 2017
Diligently ensured completion of mechanical maintenance on property systems and enforced policies.
Skillfully cleaned, repaired and prepared vacated apartments for new tenants.
Accurately completed all documentation and drafted detailed reports.
Wait Staff, Momo Sushi, Corona, CA 2010 - 2012
Provided exemplary customer service, informed patrons of menu items & specials and accepted payments.
Continually maintained superior cleanliness and organization of dining & food-preparation areas.
K-12 English Teacher, AGKsion, Taipei, Taiwan 2006 - 2010
Knowledgeably instructed students in English language, grammar and speech.
Authored comprehensive documentation, including tests, reports, grades and lesson plans.
Conducted detailed subject-matter examinations and communicated with parents & faculty.
Earlier Background
Customer Service Specialist, JSD Express, Taipei, Taiwan 2002 - 2006
Efficiently communicated with clients regarding freight shipments.
Skillfully built solid reputation for company through superior customer service.
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