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From The Writers At The Resume Writing Group, Inc.
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YYYYYY X. YYYYYY
6500 Clavell Lane, #D Xxxxxx, XXXXXX xxxxxx
xxx-xxx-xxxx abc@xyz.com
Summary of Qualifications
Personable communicator with a work history of consistently exceeding performaxxxxxxe objectives.
Stellar listening, verbal communication and interpersonal skills to gain the trust, confidexxxxxxe and respect of clients, co-workers and vendors.
Regularly received positive feedback from customers for providing outstanding service.
Proactively identified and resolved problems in real time and implemented favorable solutions.
Strong time management, attention to detail and organizational skills, ixxxxxxluding prioritizing tasks.
Proficient with Microsoft Office Suite.
Education
Associate of Arts (AA), Business, Central Piedmont Community College Xxxxxx, XXXXXX; earned 2016
Coursework: Administrative Technology; Library Sciexxxxxxe; and Office Administration Coursework.
Work History
Quality Control Manager/Loan Processor, QC Lending Mar. 2016-Present
Communicate with applicants, underwriters and/or creditors to acquire information or resolve problems.
Demonstrate excellent communication skills while interviewing loan applicants and gather specific information related to their credit, employment and finaxxxxxxial history.
Gather, analyze and process documentation from applicants, ixxxxxxluding information from credit bureaus, employers and various creditors to verify finaxxxxxxial data and credit scores.
Review, organize and collate application and loan information in a well-organized fashion.
Showcase solid attention to detail skills while completing application information in a timely manner.
Deliver a useable credit file to the Underwriting Department for approval.
Server/Bartender, Buffalo Wild Wings Oct. 2013-Mar. 2016
Built and maintained rapport with customers to gain their trust, confidexxxxxxe and respect.
Educated diners about a variety of special items on the menu and also politely answered their questions.
Collaborated effectively with a diverse team of personnel to provide outstanding customer service.
Worked as part of a team to promote the restaurant at local sporting events.
Processed transactions in an accurate, timely and efficient manner.
Showcased a proven ability to work well independently as well as part of a team.
Helped the restaurant ixxxxxxrease the number of positive online reviews from customers.
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