- P.O. Box xxxxxx2 Ÿ Xxxxxx, FL xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Senior/Executive Vice President (Banking Lending)

Qualifications Profile

    Highly self-motivated and results-driven banking management professional with more than 30 years providing high-performance sales production management, customer service, branch operations management, and mortgage loan origination in the banking/financial service sector.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Sales & Customer Service

    Marketing & Sales (Trad. & Online)

    Business Development

    New Product Development

    Retail/Commercial Banking Management

    Multiple Account Management

    Customer Service Management

    Residential/Condominium Mortgage Lending Administration

    Service Quality Management

    Banking Portfolio Management & Integration

    Sales Negotiations & Deal Closing

Business Management

    Strategic Planning & Execution

    Profitability Management

    Financial Risk Management

    Relationship Management (Clients, Stakeholders, & Brokers)

    Fiscal & Budget Management

    Time Management

    Transformational Change Management

Professional Experience

    Provided strategic and tactical direction in opening and managing a new office in the Brickell Xxxxxx area.

    Built and motivated a team of Loan Officers to collaborate with the sales in promoting the company s portfolio of loan products within the Real Estate and Developer communities,

    Assisted HR in developing and implementing a continuing education program to train, guide and support the sales team in providing high performance customer service while meeting or exceeding sales targets.

    Oversaw recruitment and development of operations teams working with the sales team in growing a solid market base and the business.

    Directed and coordinated sales activities with the Mortgage Loan Originator (MLO) and Banking Centers.

    Oversaw HR functions in recruiting and training Loan Officers with company policies, SOPs and service standards.

    Explored market lifestyles and needs to design, develop and present mortgage loan products to the CEO for approval

    Integrate various loan products within business lines, ensuring responsiveness in satisfying client needs with the least financial risk exposures for the company. Designed integration within line of business

    Participated in community activities and industry conferences to promote the company s portfolio of loan products.

    Collaborated with client Banking Centers and staff members to promote a portfolio of loan projects to finance new mortgages and re-finance existing ones in meeting client needs.

    Originated Mortgage loans negotiating with lenders on the terms of residential mortgage loans.

    Directed and coordinated sales activities for MLO s in 3 counties, providing strategic and tactical oversight in managing Regional and local Sales Managers and their respective sales teams in promoting the bank s loan products.

    Managed the integration of several loan products between lines of business while ensuring that quality control process were adequate to ensure process effectiveness and efficiency in serving client needs.

    Oversaw development and execution of training programs and modules in onboarding and arranging for on the job training of new hires

Education

XXXXXX DADE COLLAGE Ÿ Xxxxxx, FL