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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced managerial and operations professional with several years of experience within high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in monitoring organizational budgets and timelines, leading cross-functional teams, and fostering positive relationships. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others. Proficient in Epic and PACS.
Key Achievements
|
Project Management Lean Certification Time Management Vendor Management |
Team Leadership Strategy Development Training & Development Office Operations Management |
Process Improvement Budget Development Complex Problem Solving Attention to Detail |
Education
Master of Arts, Healthcare Administration and Management
Colorado State University, Global Campus-November 2015
Bachelor of Science, Biology
Washington State University, Pullman, WA
Professional Experience
Lutheran Medical Center August 2013-Present
Breast Center Coordinator
Directly manage several day-to-day functions in a fast-paced environment with a focus on improving organizational efficiency and productivity
Design and implement unique business strategies focused on streamlining current processes which resulted in a reduction in labor costs by 30%
Research and resolve patient related issues, provide training to all breast center staff members, and implement lean practices into the organization
Successfully prepare for both HIPAA and JCAHO reviews while simultaneously managing the daily staffing of the center
Member, Patient Safety Committee
St. Vincent Physician Network November 2011-May 2013
Front Office Coordinator
Coordinated all front-office operations within the organization which included addressing patient inquiries, collecting insurance information/payments, and performing medical chart coding
Provided comprehensive training to all new employees which was focused on highlighting organizational policies/procedures, medical regulations, and safety best practices
Played a lead role in the implementation of a new electronic medical records system which resulted in more efficient and accurate patient files
Additional Professional Experience Includes: Insurance Verification/Pre-Access (St. Joseph Hospital) and Branch Manager (Bank of Denver)
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