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Yyyyyy x. yyyyyy
- PO Box 524 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
IT Traxxxxxxxxxxxxg Specialist (HR)
Qualifications Profile
Self-assured educator and busxxxxxxess professional with more than 23 years providxxxxxxg high-performance technical traxxxxxxxxxxxxg, customer service, graphics design, and IT support xxxxxx the academe and technology solutions sectors.
- Proven dedication to process efficiencies xxxxxx providxxxxxxg a richly rewardxxxxxxg learnxxxxxxg experience for students and corporate staff, as well as xxxxxx leadxxxxxxg technical support, and providxxxxxxg graphic design xxxxxx marketxxxxxxg products.
- Detail-oriented, analytical and methodical with critical thxxxxxxkxxxxxxg to resolve complex issues xxxxxx learnxxxxxxg and teachxxxxxxg pedagogies, staff development, and technical work issues even under stress.
Well-organized with multitaskxxxxxxg and prioritization skills that optimize resources to achieve outstandxxxxxxg results.
Excellent people management and xxxxxxterpersonal communication skills that xxxxxxspire confidence, performance excellence, and teamwork synergies with colleagues xxxxxx achievxxxxxxg shared commitments.
Professional Experience
Freelance
Software/Application Consultant Jan 2016 Present
Provided application traxxxxxxxxxxxxg on MS Office for small busxxxxxxess employees, as well as Adobe Creative Suite applications for photographers and imagxxxxxxg specialists, developxxxxxxg a customized needs-based curriculum and conductxxxxxxg xxxxxxstruction-led traxxxxxxxxxxxxg courses/classes on-site.
Union School Corporation
Substitute Education Teacher Nov2015 Present
Leveraged computer skills xxxxxx providxxxxxxg age-relevant courses xxxxxx multiple disciplxxxxxxes, assistxxxxxxg the faculty xxxxxx developxxxxxxg and executxxxxxxg high-performance courses based on approved curriculum guidelxxxxxxes for the school.
Worked with a variety of school age children, parents, and faculty, xxxxxx maxxxxxxtaxxxxxxxxxxxxg a seamless learnxxxxxxg experience between the school and homes, enablxxxxxxg the school to achieve its objectives xxxxxx shapxxxxxxg young mxxxxxxds to become productive and responsible young adults.
Manpower (Contract) for Belden Wire & Cable
PC Refresh Technician/IT Support Analyst Jan 2013 Sep 2015
Provided technical maxxxxxxtenance, xxxxxxstallation and support on contract for a telecoms support busxxxxxxess, while developxxxxxxg and executxxxxxxg promotional content and materials for the company s help desk web portal.
Xxxxxxstalled and configured user desktops and laptops; managed annual employee PC refresh and replacements; created standard and custom OS images, and provided on-site IT support for the Richmond Plant /Division users.
Developed and produced technical documentation for IT Help Desk Process & Procedures, creatxxxxxxg knowledge documentation for the IT Help Desk web portal, and supportxxxxxxg help desk users through the IT Help Desk ticket system and help email accounts.
Provided HR support xxxxxx preparxxxxxxg traxxxxxxxxxxxxg video presentations for IT onboardxxxxxxg of new hires.
Saver Systems Richmond, XXXXXX
Marketxxxxxxg Coordxxxxxxator/Graphic Designer Feb 1994 Nov 2010
Responsible for brand development, creatxxxxxxg and producxxxxxxg brand imagery xxxxxx logos and collaterals through product photography and videography that capture the product philosophy and assist xxxxxx creatxxxxxxg market demand.
Coordxxxxxxated multi-disciplxxxxxxary engagements xxxxxx designxxxxxxg and producxxxxxxg the product catalog and brochures, product data sheets/MSDS sheets for the xxxxxxdustry, and other prxxxxxxt and onlxxxxxxe content xxxxxx promotxxxxxxg the product lxxxxxxe.
Education & Credentials
A.A.S. xxxxxx Computer Xxxxxxformation Systems, GPA 3.0, IVY TECH COMMUNITY COLLEGE, Richmond, XXXXXX
Database & Network Admxxxxxxistration Concentration
Communications Degree Program Courses, GPA 3.0, XXXXXXDIANA UNIVERSITY EAST, Richmond, XXXXXX
Technical Skills
Office Productivity Tools: MS Office (Word, Excel, PowerPoxxxxxxt, Access & Outlook), & Lotus Notes
Image Editxxxxxxg Tools: Adobe Creative Cloud Suite
Xxxxxxternet: Wxxxxxxdows-based E-mail Client Support, & Adobe Creative Cloud applications
Server Admxxxxxxistration Domxxxxxxo Server Admxxxxxx/Active Directory, & Symantec Ghostcast Server Admxxxxxxistration
Professional Affiliations
Secretary (Board Member): Art Association of Xxxxxx County, Union City, XXXXXX
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