• Visionary Entrepreneurial Professional who rises above challenges to improve the bottom line and achieve winning outcomes, and works to promote customer service excellence in high-profile and luxury retail sales environments.
• Top Performer who makes sound decisions to reflect positively on retail sales / business operations in alignment with a company s vision, value, and goals to attain a competitive advantage and generate robust employer-specific growth.
• Excellent Communicator who develops synergistic relationships with retail executives, senior-level decision-makers, cross-functional associates, clients, and customers; who excels in autonomous and collaborative work environments; and who leads staff by example and with integrity to build strong teams to expand revenue and attain objectives.
• Ambitious Self-Starter who has actively participated in philanthropic efforts, including serving as an Assistant Fashion Show Coordinator for Phi Beta Sigma at Johnson & Wales University; proceeds went to the March of Dimes.

New View Sales Professional

• Capitalize on the opportunity to lead forward-thinking retail sales within this upscale department store by actively demonstrating comprehensive knowledge of store s wide-ranging products and services to build sales and key loyalty.

  Consistently achieved aggressive weekly sales and new sales account goals.

  Expertly styled looks for clients based on shopping needs and / or special events.

Manager-in-Training

• Strategically steered fast-paced retail business operations within a high-volume sales environment, including continually creating the best store experience for customers, as well as training associates on customer engagement.
• Led targeted decision-making among a customer service-focused staff of 30 brand representatives to meet objectives.

  Initiated dynamic visual standards via directives issued by the corporate office.

  Increased key conversion rate by improving the Units-Per-Transaction (UPT) rates.

  Drove business growth by recruiting top-notch candidates and making staffing decisions.

Sales Associate

• Utilized broad scope of industry knowledge toward proactively leading sales for this high-profile retailer, including delivering excellence in customer service within a competitive marketplace to boost bottom-line employer performance.

  Led retail peers in profitably opening new customer credit card accounts for Saks.

  Built individual sales volume by developing mutually beneficial customer relationships.

Showroom Intern

• Optimized business success by coordinating high-volume shipping labels for large-scale distribution shipments, including coordinating processing and scanning of new inventory from factories which was instrumental in driving profitability.

  Collaborated with cross-functional sales teams to present new products to buyers in weekly meetings.

Orientation Leader

• Played a vital role in conducting up to 7 weekly tours with up to 20 families with the task to detail JWI downtown campus, and demonstrated solid communication skills toward creating ongoing strong relationships with students.

  Successfully led 60 check-in s per session and led groups of 150+ students.

  Initiated ice breakers to ensure that students were well-acquainted with campus.

Bachelor of Science in Fashion Merchandising & Retail Marketing (3.4 GPA ￨ Dean s List) Johnson & Wales University

Look Book Coordination ￨ Event Management ￨ Simulations in Buying

Vendor Communications ￨ Catalog Operations ￨ Merchandise Promotion Modules

Member, International Fashion Society