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Summary of Qualifications
Personable communicator with a work history of consistently exceeding performance goals.
Honored as Employee of the Year in 2015 at Ciccio Cali for providing outstanding service.
Proven track record of training and coaching team members on best practices of operations.
Stellar time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated ability to work well independently as well as part of a team.
Proficient with Microsoft Office Suite and QuickBooks.
Professional Experience
Server/Trainer/Brand Ambassador/Administrative Assistant, Ciccio Cali Tampa, FL Dec. 2013-Present
Honored as Employee of the Year in 2015 for providing outstanding service and exceeding job goals.
Train, mentor and coach new employees on best practices of operations, customer service and sales.
Collaborate effectively with a diverse group of managers, vendors and staff to achieve objectives.
Promote the company at a variety of venues throughout the local area.
Office Coordinator, Eightfold Nutrition Tampa, FL Oct. 2011-Nov. 2013
Built and maintained positive communications with colleagues and clients in a fast-paced environment.
Educated individual clientele about treatment plans to achieve their overall fitness goals.
Gained the trust, confidence and respect of superiors to assume management responsibilities such as inventory control and opening and closing the storefront.
Coordinated and scheduled daily appointments, meetings and travel itineraries, and used QuickBooks to process payments and expedite and accurately follow up on outstanding invoices.
Catering Server, Tampa Museum of Art Tampa, FL Dec. 2011-June 2012
Worked well with a diverse team of colleagues on as-needed basis to provide hospitality services.
Displayed excellent listening, verbal communication and interpersonal skills to meet the needs of guests.
Showcased a proven ability to perform well under pressure and successfully multi-tasks.
Assisted team members with organizing the set up and break down of materials related to each event.
Education
Bachelor of Science (BS), Health Science concentrations: Biological Science and Aging Health Studies
University of South Florida; earned Dec. 2014
Associate of Arts (AA)
Pasco-Hernando Community College
Community Involvement
Editor, Senior Directory, TampaBay; 2011
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