Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

Job Title:

Department:

Agency:

Job Announcement Number:

___________________________________________________________________________

Core Competencies

Program Management, Organizational Leadership, Operations Management, Personnel Supervision, Troubleshooting/Testing/Repair, Equipment Maintenance, Inventory Control, Team Leadership, Safety Regulation Implementation, Inspection/Testing, Time Management, Analysis/Assessment, Detail Orientation, Informational Research, Problem Resolution, Communication, Interpersonal Working Relationship Development

Tools/Equipment:

Metric and Standard Wrenches/Sockets, Pneumatic Tools, Robinair 17800a (EPA Certified A/C Machine ), Hand Tools, Taps/Dies, Scopes, FLUKE 87III with Multiple Test Leads, Leakseaker, Compression Tester

Multiple ASE Certifications (complete list below)

US Navy Aviation Maintenance Administration Certified

Professional Experience

December 2014 - Present

Five Star Chrysler Dodge Jeep

Warner Robins, GA / Macon, GA

Hours per Week: 60

Salary: $32.00/Hour

Supervisor: Steve Basemore Phone xxx-xxx-xxxx May Contact: N/A

Automotive Shop Foreman/Manager/Senior Master Technician

Effectively incorporate management skills with subject matter expertise in directing work performance of 20+ Technicians/Mechanics concerning maintenance and technical activities for more than 285 vehicles on weekly average. Oversee all repair work needed for a monthly average of 1,500 repairs and perform safety checks on 20 items of service equipment; assure performance to factory specifications by Lube and Levels 1-3 Technicians. Utilize understanding of individual personnel capabilities to distribute work assignments that align with skill levels, thus maximizing quality performance with minimal customer delays, which reinforces customer loyalty and generates positive responses to continued sales and service

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efforts. Diligently assure highest levels of Quality Assurance/Quality Control responses within 1,500+ Customer Satisfaction Compliance Satisfaction Index Reports.

Facilitate training for Service Department Technicians in interfacing with customers to provide highest levels of Customer Service/Satisfaction; have successfully trained 100+ Technicians on array of job qualifications, from entry level to advanced Certifications. Often required to use excellent communication capabilities in explaining technical diagnoses and needed repairs to individuals with varying levels of related knowledge and understanding.

Also diagnose/troubleshoot/repair electrical, hydraulics, pneumatics, HVAC, steering/suspension, driveline, brakes, engines and body mechanical systems, and perform parts verification for average of more than 206 vehicles per month, to assure conformity with Chrysler automotive repair standards and procedures.

Continually update data software, configure/remove control modules and provide multiple technical services for customers to meet any issues or concerns. Ensure that facility work areas are organized with a focus on maximized efficiencies as well as assuring that all organizational safety standards are met; place strong emphasis on adherence by six Lube Technicians to all safety processes/protocols and productivity goals. Additionally, ensure personal tool inventory for QA to comply with organizational policies/procedures regarding performing proper repairs.

February 2014 October 2014

Akins Dodge

Location: N/A

Hours per Week: 32

Salary: $32.00/Hour

Supervisor: Joe Akins Phone: 770.867.9136 May Contact: N/A

Senior Master Technician

In this part-time assignment, skillfully supported company by utilizing exceptional skills and experience to perform wide array of vehicle diagnosis, troubleshooting and repairs, as directed by organizational management.

September 2006 February 2014

Five Star Dodge

Gwinnett, GA

Hours per Week: N/A

Salary: N/A

Supervisor: Mike Sanders Phone: 770.972.7767 May Contact: N/A

Master Technician

Utilized exceptional skills and experience to perform wide array of vehicle diagnosis, troubleshooting and repairs, as directed by organizational management.

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December 2004 August 2006

Big Ten Tires

Location: N/A

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Lead Automotive Technician

Expertly performed all actions required to repair/balance/replace multiple-brand tires on wide array of rim sizes; also diagnosed/troubleshot/repaired other automotive issues including electrical systems, vehicle drivability/steering/suspension, HVAC, drivelines, brakes, engines and vehicle bodies, continually conforming to OEM specifications. Also performed two-/four-wheel and thrust angle alignments and met specifications on all vehicle makes and models. Continually employed subject matter expertise to perform QC/QA checks on work performed by ten mechanics while providing leadership for 40+ personnel, assuring compliance with organizational guidelines, standards and procedures and ensuring that facility was maintained in a safe and hazard-free environment.

May 2004 December 2004

Goodyear Automotive

Location: N/A

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Service Manager/Lead Automotive Technician

Successfully steered work performance of 15+ individuals, continually meeting safety performance and quality standards as delineated by organization; was responsible for diagnosing, troubleshooting and repairing an array of automotive issues involved with the electrical, HVAC, steering/suspension, driveline, brakes, engine and body systems of all automotive makes/models. Also repaired/balanced/replaced all brands of tires and worked with varying rim sizes, performed two-/four-wheel and thrust angle alignments, ordered parts and continually performed inventory control.

September 1990 December 2004

Goodyear Automotive / Independent

Location: N/A

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Service Mechanic/General Manager

During this period served in multiple assignments including holding personnel management responsibilities for up to 30 individuals per organization, and met/performed such

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comprehensive duties and responsibilities as controlling parts inventories, dealing with various payroll-related issues, promoting employee productivity, calculating net/gross profit levels and working with parts/labor cost sheets. Additionally, was tasked with diagnosing/repairing customer vehicles to comply with various EPA and Georgia Clean Air Act directives; also assured that repairs were Emissions Certified.

August 1989 Month 1990

US Navy

Location: N/A

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Aviation Maintenance Administrationman (AZ)

In this assignment, diligently complied with all Navy requirements and directives concerning records and documentation development/oversight; deftly filed/maintained flight records and managed scheduled/non-scheduled preventative maintenance records to mitigate any downtime scenarios while supporting safety and efficiencies of pilots and assured that maintenance/repairs were scheduled at appropriate repair area(s) to reduce ground time and maximize productivity.

Was responsible for grounding aircraft not in compliance with Navy safety/maintenance procedures, in support of reducing pilot/ground crew casualties while improving safety standards. Also, scheduled service intervals to maintain air-to-ground QC as well as reduce lack of aircraft support needed by VFA 87. Reviewed QA/QC records to verify that repairs were necessary to assure safe operation for pilot/crew.

Was Forklift Certified to be able to move aircraft to appropriate repair area(s) and reduce ground time; also gained Fire Fighting Certification to maintain quality and safety of duties while improving efficiencies and effectiveness, and, as necessary, completed any work begun by other mechanics/technicians and made any needed assessments/judgments concerning safety of flight conditions.

During tenure in position, scheduled aircraft inspections and issued work orders, maintained engine logbooks and charts showing trending in aircraft system reliability and other associated aircraft records. Was responsible for maintaining libraries containing technical publications, reports and related maintenance data, performing computer database/system analysis, preparing array of reports and correspondence, and handling such clerical/administrative duties as filing and typing.

Education / Training / Certification

DeVry

General Studies two semesters

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DeKalb College

General Studies two semesters

DeKalb Technical College

Automotive Studies one year

Chrysler Certified Master Technician

Dodge Viper Certified

Dodge SRT Certified

Highest certified Training levels through Chrysler in Engine, Engine Performance, Steering, Suspension, Electrical, Electronics, Brakes, Transmission, Transfer case, Differential, Axle, Interior and exterior trim, Body mechanical, Heating and A/C, Core, Master tech

Ford Certified Technician

ASE Brake Certified

ASE Heating and A/C Certified

ASE Electrical/Electronics Certified

ASE Refrigerant Recovery and Recycle Certification

US Navy:

Aviation Maintenance Administration Certified

Forklift Certified

Fire Safety Certified