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- 145 Sherman Ave Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * email@example.com
Self-assured, dynamic, and results-driven network professional with more than 18 years providing high-performance client service, network project management and administration in the stock trading industry.
- Proven dedication to process efficiencies in providing client satisfaction from completing network installation and upgrade projects in compliance with client specifications, budgets and deadlines.
- Detail-oriented, analytical and methodical with critical and innovative thinking to strategize solutions in addressing project management, operations, and network administration issues even under stress.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Network Operations Planning
Engineering Service Support
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Concurrent Project Management
Systems/Business Needs Analysis
Network Center Management
Project Budget Management
Stress & User Acceptance Testing
Post Project Support & Review
Policies & Regulatory Compliance
Staff Supervision & Training
Maintenance Supplies Inventory
Records & Document Management
Bilingual in English & Italian
Network Systems Management
Network Protocol: IP
Network Appliance Installation, Configuration & Maintenance
Virtual Private Network Management
Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)
NYSE/Euronext New York, NY
Provide Level 3 support and network administration for all New York Stock Exchange global networks, completing projects involving network installations, upgrades, configurations, and annual maintenance at offices in more than 5 countries, including recent implementation in Beijing, China.
Support more than 5,000 end-users across 12 separate network infrastructures, administering and ensuring high network availability and fail safe connectivity that ensure uninterrupted trading operations.
Install and maintain VPN connectivity for remote offices, upgrading L2 and L3 switches, fine tuning networks to minimize latency, and upgrading of all firewalls to secure the network against evolving online risks.
Installed all L3 switches across 3 facilities before and after the 9/11 disaster.
Maintain network for National Market System, converting data transmission from unicast to multicast.
Evaluate and test network appliances from vendor presentations and submit recommendations for purchase.
Provide HR support, developing and executing training content for junior network engineers.
Installed, configured, maintained, and upgraded network equipment, assisting senior engineers in completing several; upgrade projects in New York and Xxxxxx offices.
Education & Credentials
Graduate: Technical Communications Support Program, CHUBB INSTITUTE Jersey City, XXXXXX (1997)
Professional Training & Certifications
Juniper Certification Junos, Associate certification Sniffer Certification Fiber Installation & Troubleshooting
EGAP Certification HP-OpenView Certification
Awards & Recognition
Consistently recognized by management for Superior Performance
Peer Reviewer: Network Computing Magazine
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