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- Dynamic Customer Service-Focused Leader who offers a background in Retail Store Management, Sales, Team Building / Training, Strategic Analysis / Planning, Profit / Loss, Inventory Control, Supplies Ordering, and Loss Prevention, and exhibits an ability to see the big picture in evolving multi-industry markets to drive success.
- Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to achieve a significant competitive advantage.
- Excellent Communicator who leads teams by example and with integrity as a valuable, honest hard worker.
Utilize broad scope of industry knowledge and dynamic business acumen toward supporting retail initiatives within the Electronics Department, as well as assisting teams in Hardline and Grocery departments and registers.
Consistently meet and / or exceed monthly goals for Target Red Cards, guest surveys, and extended warranties.
Achieve recognition with two district calls by supervisors for exceptional customer service scores, and further have received commendations from multiple customers returning to the store to tell supervisors of superior service.
Capitalized on the opportunity to direct daily retail store operations, including recruiting, training, mentoring, and managing a top-performing team of associates; handling all opening / closing duties; and promoting loss prevention.
Recognized for excellence by achieving thousands of dollars in new business income annually via aggressive outside sales, including generating new accounts by communicating with prospective clients to use commercial services.
Continually ensured accurate oversight of storewide inventory per internal protocols to receive, track, and / or record daily deliveries (i.e. 25-150), including handling outgoing UPS / USPS domestic / international shipments.
Spearheaded accurate fulfillment of customers unusual product needs, along with addressing and resolving issues.
Strategically steered administrative support initiatives within a busy law office, including courteously answering telephones, handling correspondence distribution to courts, and performing office filing as necessary to meet goals.
Baker ￨ Morning Manager
Applied strong leadership talents toward serving as supervisor of bakery operations to meet and / or exceed daily bakery objectives, along with mentoring and managing a customer service-focused staff in promptly fulfilling orders.
Cost-effectively managed high-volume product ordering of all food and beverages for the bakery and caf .
Ensured seamless operational processes by working on the line of a fast-paced meat processing plant, including demonstrating strong multitasking proficiencies toward handling other plant / operational support roles as a floater.
Played a vital role in maintaining a high-quality retail grocery environment by accurately stocking shelves as required, along with operating the register and performing grocery deliveries for up to 30 customers weekly.
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