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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(+00xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
SSN: xxx-xx-xxxx
____________________________________________________________________________
Job Title:
Department:
Agency:
Job Announcement Number:
Core Competencies
Human Resources Management, Customer Service, Process Monitoring, Briefing/Implementing Provisions, Organizational Management, Event/Project Coordination, Business Development, Marketing Management, Equal Opportunity, Research, Training Assistant, Doctrine Development, Social Media, Team Leadership/Motivation, Signal Support Systems, Oral/Written Communication, Information Assurance, Recruitment, Public Speaking
Accredited to practice Law before the VA, Knowledge of County/State/Federal Veterans Programs, Medical Terminology, VA Claims Processing, Freedom of Information/Privacy Act, VA Regulations, Problem Resolution,
MS Office Suite, VVMS, MapD, SHARE, Share-Point, BeneVets, eBenefits, Digits to Digits, VACOLS, Adobe, Research Intelligence Software
Professional Experience
July 2015 - Present
AMVETS Regional Headquarters
VA Regional Office
Tampa / St. Petersburg, FL
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
National Service Officer
Effectively provide information and assistance to veterans/beneficiaries/family members regarding availability of wide array of benefits administered by VA and other veteran-support agencies/organizations. Utilize strong communicative skills to clearly explain eligibility requirements, assist individuals in executing forms and explain requirements regarding supporting documents/evidence.
Serve as veteran s representative in presenting claims to adjudicative services or in person at local hearings when necessary. Review claim records to determine adequacy of data as well as
Page 1 of 9
Yyyyyy x. yyyyyy Page 2 of 9
awarding determination and prepare claim for referral to Board of Veterans Appeal when required. Work closely with appropriate VA authority with a focus on issue resolution and apprise claimant of findings in a timely manner.
Regularly participate in interview process, home visitations and group meetings; also involved with correspondence and news media. Maintain work-related data on daily/weekly/monthly basis, providing results through supervisory chain; also often called on to provide transition-assistance briefings on military bases to personnel separating from activity duty. Continually develop/maintain excellent working relationships with AMVETS Posts/Departments as well as employees of Department of Veterans Affairs and other support agencies.
During assignment successfully served as spokesman during college/high school career days and at community job fairs; was awarded National Service Officer of the 4th Quarter 2015, ranked in top ten National Service Officers Nationwide for AMVETS and was #1 in Region 6, which encompasses Alabama, Louisiana, Florida and Mississippi.
DVA/VBA Accredited Agent and/or Representative; Accreditation Number 36102
Accredited Attorneys, Agents and Representatives: Accreditation means the authority granted by VA to assist claimants in the preparation, presentation, and prosecution of claims for benefits, to include in front of a BVA Federal Judge at the Board of Veteran Appeals. 38 C.F.R. 14.627(a). Point of contact for Accreditation Verification: Accreditation Department Office of General Counsel Department of Veterans Affairs 0000 xxxxxx xxxx , xxxx , xxxxx 00000
August 1992 July 2015
United States Army/U.S. Army Recruiting Command/U.S. Army Corps of Engineers
Various Locations
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Non-Commissioned Officer/Senior Business Manager
In this wide array of assignments successfully met responsibilities concerning:
Organizational Management, Event and Project Coordination, Business Development, Marketing Management, Research Processes, Training Assistance, Doctrine Development, Social Media Management, Equal Opportunity Support, Team Leadership/Motivation, Signal Support Systems, Oral/Written Communication, Information Assurance, Recruiting Operations, Public Speaking and Promotions.
Developed excellent skills in working in national/international environments, as a participating team member or completing assignments while working independently and assuring completion of tasks within set timeframes as well as budget parameters. Continually utilized capabilities in leading personnel and providing exceptional support toward meeting/exceeding goals and objectives. Also developed strengths in working with telecommunications, focusing on business/consumer lines; highly knowledgeable in major Business Functions, Operations and Quality Assurance.
Yyyyyy x. yyyyyy Page 3 of 9
Skillfully employed training skills and communicative excellence toward implementing organizational improvements; utilized Marketing and Public Relations strengths to meet crucial responsibilities when recruiting personnel, continually striving to recruit highest quality individuals and place them in key organizational assignments/positions.
Served in liaison role working with high school/college/university personnel, developing strong rapport while communicating about scholar awards programs and training on the availability/use of important educational tools; was often requested to use platform/presentation skills in speaking to various youth groups, i.e. Skills USA and Future Farmers of America. Often involved in array of public relations activities, both domestic as well as internationally working with German Military and other NATO forces, and utilized advertising assets to increase awareness of benefits/programs offered to individuals serving in the U.S. Military.
Was often interviewed by media personnel and served as Army Ambassador, representing U.S. Military at various presentations/award ceremonies, Color Guard ceremonies, professional sports events and high school/college football games. Used exceptional ability to teach courses and worked with young adults, conducting classes on such topics as Sexual Harassment Assault Response and Prevention Training (SHARP), Social Media, Army Recruitment, Iraq Deployment/Overseas Assignments, and Military/Texas/U.S. History.
April 2014 May 2015
United States Army Recruiting Command
Fort McCoy, WI
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Recruiting Company Master Training & Development Manager
As Subject Matter Expert for all company training, successfully supported 33 Recruiters at four District Recruiting Centers; assisted Senior Regional Executive Manager in identifying training requirements, conducted regional-level and field office training, analyzed regional training data and developed recommendations regarding improvement actions.
Effectively mentored four Non-Commissioned Officers toward successful completion of 100% of their Structured Self-Development; also maintained currency on data processing technologies and ensured that soldiers were fully prepared for NCOES Higher Education and Professional Development, recording 100% graduation rate.
March 2013 April 2014
United States Army
Eau Claire, WI
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Title
Yyyyyy x. yyyyyy Page 4 of 9
Directed/motivated ten Recruiters in accomplishing set recruitment goals; provided excellent counsel on job performance, career opportunities, dealing with personal issues and self-development. Planned/implemented recruiting programs for two colleges, four universities and 32 high schools, with resultant increase of 15% in production numbers. Diligently maintained all District records/statistics and analyzed data to assist in increasing office efficiencies.
January 2010 February 2013
United States Army Recruiting Command
Northwest Texas and Dallas-Fort Worth Metropolitan Area
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Northwest Texas Regional Recruiting Operations Coordinator
Drove planning and resource acquisition, developed action plans and conducted training, including evaluations/assessments, for 478 Recruiters and upper-level management in area, which accounted for more than 40% of entire state. Developed process improvement advisement regarding individual as well as group training for 5,000+ enlistees. Additionally held key role in battalion gaining rank of #2 out of 47 in the U.S. Army Recruiting Command.
January 2007- December 2009
United States Army Recruiting Command
Denton, Dallas and Fort Worth Metropolitan Areas
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Recruiting District Office Manager
Worked closely with 12 Recruiters providing excellent counsel and advisement regarding accomplishing recruitment goals; placed focus on job performance, career opportunities, managing personal issues and self-development. During assignment assisted with planning/implementing of recruiting programs for one college, two universities and 24 high school, resulting in a 42% increase in production numbers.
June 2005 January 2007
United States Army Recruiting Command
Fort Worth (Tarrant and Wise Counties), TX
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Recruiter
Interfaced with multiple recruiters; diligently monitored/analyzed data regarding market changes as part of recruiting research. Provided insightful counsel to applicants/families regarding
Yyyyyy x. yyyyyy Page 5 of 9
available career opportunities; also compiled/maintained various statistical data and information covering administrative performance. Addressed groups at college/university/high school career days and community job fairs; facilitated recruitment programs at one college and eight high schools and achieved 151% end-of-year individual production numbers. Was awarded Top Volume and Quality Producer two consecutive years and ranked in Top Ten out of 478 Recruiters in Dallas Region.
January 2004 June 2005
United States Army
Hessen, Germany / Central Europe
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Regional Battalion Operations Network Signal Communication Senior Non-Commissioned Officer
In this assignment was responsible for supervising, training, counseling and mentoring eight individuals who oversaw work performance of 530 personnel while maintaining 215 signal support vehicles. Managed software, maintenance, repair, installation and communication equipment; trained personnel on procedures for establishing network hubs utilizing satellite transmission as well as troubleshooting methodologies for commercial off-shelf equipment that included CISCO, UNIX and Windows operating systems. Successfully improved battalion overall readiness score 25% by planning/organizing proper signal maintenance.
February 1997 January 2004
United States Army
Hessen, Germany / Europe / Southwest Asia
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Signal Communications Support Supervisor
Provided supervision/training/counsel/mentorship for up to 48 personnel regarding software use, maintenance, repair and installation of communication hardware; oversaw the security keys/coding and was responsible for all equipment. Worked with commercial off-shelf CISCO, UNIX and Windows operating systems and established network hubs/satellite transmissions; worked successfully under highly adverse conditions to set up antennas, perform needed repairs and install interior/exterior LAN lines.
August 1992 January 1997
United States Army Corps of Engineers
887th Engineer Company, 326th Engineer Battalion
Fort Campbell, KY
Hours per Week: N/A
Salary: N/A
Yyyyyy x. yyyyyy Page 6 of 9
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Signal Communications Support Supervisor
Successfully trained, developed and supervised eight individuals in heavy equipment use, construction skills and performing surveys; construction/repair work was performed on roads, airfields, training areas and firing ranges and, for seasonal needs, performed snow removal. Efforts of group resulted in the saving of $13M+ in construction, labor and maintenance costs at Fort Campbell.
Internships
January 2015 June 2015
Chippewa Valley Technical College
Eau Claire, WI
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Social Media Marketing Manager Internship
Tasked to manage/deliver array of social media activities for clients and echo gravity social media; focused on LinkedIn, Twitter, Facebook, Google+, YouTube and Slide Share and performed tweeting, sharing, engaging, liking and increasing social reach. Employed unique social media voice for each client and aligned with client thought leadership and content platform. Designed social media campaigns and calls-to-action to drive buyers to sites and generate leads; utilized LinkedIn accounts on daily basis to share content, identify methods to increase followers and improve engagement with client LinkedIn Company Pages.
Leveraged LinkedIn as professional social media network and content hub; tweeted several times daily to encourage individuals to increase involvement with client social media profiles. Posted onto Facebook several times daily and researched additional ways to leverage Facebook for professional purposes; also authored blog post each week while performing Social Media Marketing to keep public informed regarding the activity.
January 2015 June 2015
Chippewa Valley Technical College
Eau Claire, WI
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Events and Marketing Coordinator Internship
Effectively served as Team Leader with comprehensive responsibilities for managing multiple aspects of Entertainment, Sports and Event Marketing class tasked to raise funds for a Non-Profit local VFW Post and Marketing Management Program; course instructor acted solely in an
Yyyyyy x. yyyyyy Page 7 of 9
advisory role. Successfully gained sponsorships and developed multiple relationships with local businesses/organizations/individuals who welcomed an opportunity to support the VFW and other Veteran-affiliated events and activities.
Planned, implemented and performed crucial follow-up for multiple events; developed event and volunteer databases and skillfully directed volunteer committees, including overseeing staffing, recruitment, supervision, training and acknowledgement of individuals support. Also coordinated logistics, advertising/publicity and public relations activities and any other needed actions, and developed all relevant budgets. Oversaw multiple aspects of a silent auction including prizes and solicitation of in-kind donations; adroitly cultivated development of sponsor support, implemented business-based donor development program, coordinated ticket sales logistical issues, worked closely with event Contractors, authored needed copy for print media and inclusion in press releases and broadened social media network to benefit organization, among other duties.
July 2014 December 2014
Chippewa Valley Technical College
Eau Claire, WI
Hours per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Marketing Research Analyst Internship
During this assignment as part of team of five individuals, three of whom were direct reports who received directives and reported on results, was tasked with responsibilities for interpreting data and authoring relevant reports based upon surfaced information; collaborated with client to define and document main business objective. Employed qualitative/quantitative methodologies and techniques to interpret data, develop and present to client insightful action recommendations; while this was a class project, subject organization was actual major local organization. Applied exceptional in-depth experience as well as well-honed leadership capabilities in assisting other classmates with meeting their assigned responsibilities.
Individual duties included working closely with clients to gain full understanding of project parameters and to identify/document business objectives; developed and received client sign-off on analysis plans, assisted in the designing of questionnaires/moderator guides to ensure acquisition of all needed data and employed traditional as well as advanced methods to perform in-depth analyses. Produced array of reports containing recommendations for practical actions that could be accomplished, presented findings/information and successfully fielded inquiries.
Education
Strayer University
Bachelor of Business Administration, Business, Management, Marketing and Related Support Services, 2014
GPA: 3.895
Yyyyyy x. yyyyyy Page 8 of 9
Semester/Credit Hours: N/A
Magna cum Laude Graduate
Strayer University/Jack Welch Management Institute
Associate of Arts and Business Administration, Business Administration and Management
GPA: 4.0
Semester/Credit Hours: N/A
Summa cum Laude Graduate
Chippewa Valley Technical College
Associate of Applied Science, Marketing Management/Communications, 2015
GPA: 3.96
Semester/Credit Hours: N/A
Affiliations
Commandant s List, Graduation
with Honors Advance Leaders Course, 2004
Golden KEY International Honour Society
Alpha Sigma Lambda Society
Honor Graduate, Senior Leaders Course, 2011
The National Society of Collegiate Scholars NSCS, Member
Phi Theta Kappa - Member # 2837016
Beta Rho Omega Chapter CVTC
Beta Upsilon Psi Chapter - Strayer University
International Distinguished Scholars
Scholarship, Leadership & Service, Washington, D.C.
Alpha Chi National College Honor Scholarship Society
The Texas Navy Association, Commissioned as Admiral, 2012
The Honorable Order of Kentucky Colonels
Volunteer/Community Service
YMCA, Youth Soccer Coach, 2015-Present
Veterans of Foreign Wars (VFW), Event Coordinator and Project Lead, 2015
Phi Theta Kappa, Social Services, 2014
Chippewa Valley Technical College
Sexual Harassment/Assault Response Counselor, 2014-2015
Yyyyyy x. yyyyyy Page 9 of 9
U.S. Special Olympics, 1997-2005
Honors/Awards
Recruiting Award for Excellence Distinguished Ring and Medallion
United States Army Recruiting Command Awarded to individuals who exemplified the highest levels of professionalism.
Recruiting Excellence Award and Ring
United States Army Recruiting Command Awarded to individuals who demonstrate exceptional recruiting abilities
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(+00xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
SSN: xxx-xx-xxxx
____________________________________________________________________________
Job Title:
Department:
Agency:
Job Announcement Number:
I am extremely interested in being considered for the (Here, Thomas, you would insert the title of position as it is given on the Vacancy Announcement) position available with your organization and am submitting my resume for review; I believe you will find my background, strongly matches the requirements of this position. With a Bachelor of Business Administration focusing on Business, Management, Marketing and Related Support Services (Magna cum Laude Graduate), an Associate of Arts and Business Administration, Business Administration and Management (Summa cum Laude), and an Associate of Applied Science in Marketing Management/Communications, as well as experience gained during more than 23 years of successful involvement in relevant assignments including long-term service with the United States Army, I am well-versed in managing operations, meeting standards and guidelines, and achieving objectives.
Additionally, my leadership skills and accomplishments have received such acknowledgment as being named to the Commandant s List and graduation with Honors from the Advanced Leaders Course, membership in the Golden Key International Honour Society, the National Society of Collegiate Scholars, Member of International Distinguished Scholars and the Alpha Chi National College Honor Scholarship Society.
In my current role as National Service Officer with the AMVETS, I provide crucial service and support to Veterans and their families by ensuring that they are fully informed about and understand the wide array of services and benefits available to them through the Veterans Administration and other ancillary organizations. I work closely with these individuals in assuring that all needed data, materials and forms are submitted in accordance with organizational directives so that the needed services and support will be available and forthcoming. Additionally, when necessary, I represent Veterans during any hearing activities to support requests for assistance and service and prepare claims for referral to the Board of Veterans Appeal when necessary.
Prior to this assignment I served as a Non-Commissioned Officer with the United States Army from 1992-2015 at various CONUS/OCONUS duty stations. I held roles with the Army Recruiting Command, Corps of Engineers, and with the Signal Corps and held assignments that required the development of skills in such areas as Recruiting Operations, Organizational Management, Business Development, Marketing Management, Personnel Training, Team Leadership and Motivation, Oral/Written Communication and Public Speaking/Presentations.
Continued on Page Two
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(+00xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: United States
SSN: xxx-xx-xxxx
____________________________________________________________________________
Job Title:
Department:
Agency:
Job Announcement Number:
Continued from Page One .
During my tenure with the Army I developed outstanding capabilities in working in domestic as well as international environments, participating as a team member or completing assignments independently and assuring the completion of tasks within designated time and budget parameters. I have been continually called upon to utilize my strengths in leading personnel and providing exceptional support, guidance, counsel and mentorship toward meeting and exceeding their goals and objectives. I have developed exceptional training skills as well as outstanding abilities in providing clear and concise communication, both orally and in writing. In my recruiting experience I have used my Marketing and Public Relations skills and experience to recruit the highest-quality individuals for future placement in important organizational positions and assignments. I employed strong platform and presentation skills to participate, as an organizational representative, in career days at colleges/high schools as well as during community job fairs.
I have been involved in international Public Relations activities, working with members of the German Military as well as other NATO forces to increase awareness of the benefits and programs offered to individuals serving the U.S military.
Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals. I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience. In advance, thank you for your time and consideration.
Professionally,
Yyyyyy x. yyyyyy
Attachment
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