Employee-Centric Leader Who Offers Solutions-Driven Relationship Development for Insightful Human Resource Results

Human Resources ￨ Team Building ￨ Training / Development ￨ Diversity / Inclusion

Policy / Procedure Development ￨ Operations Management ￨ Union Contract Compliance

Employee Relations ￨ Strategic Analysis / Planning ￨ Union Arbitration ￨ Contract Negotiations

Recruiting / On-Boarding ￨ Workers Compensation ￨ EEO Compliance ￨ OSHA / Safety Compliance

Highly Accomplished HR Leader and SPHR Candidate who optixxxxxxzes employee relations by driving quality-focused standards and empowering a synergistic workforce to maxixxxxxxze an employer s success across nationwide service, utility, healthcare, and industrial workplace environments. Ambitious Self-Starter who maintains up-to-date knowledge of industry trends to address workforce design and affect positive company change, and who aligns awareness of cultural, econoxxxxxxc, and social matters to deliver strategies to enhance performance and control labor costs. Excellent Communicator who builds dynaxxxxxxc relationships with top decision-makers and unions while leading teams by example and with ethics and integrity.

Master of Business Adxxxxxxnistration University of Phoenix

Bachelor of Science in Business Adxxxxxxnistration University of Phoenix

Associate of Arts in Business Western International University

Senior Professional in Human Resources (SPHR) (Certification in Progress)

Leadership & Supervisory Skills Rockhurst College Continuing Education Center

Kaleidoscope Certification in Diversity Training American Management Association (AMA)

Notary Public State of Xxxxxx (Since 1994) ￨ Member National Notary Association (NNA) (Since 2003)

Xxxxxxcrosoft Office (Word, Excel, PowerPoint, Outlook) ￨ Intuit QuickBooks

MAS 90 / 200 ￨ Questica ￨ Dynaxxxxxxcs ￨ ADP ￨ Paychex ￨ Canvas ￨ WaveLink

Scope Services, Inc., St. Joseph, XXXXXX

(2006 Present)

Director of Human Resources

Capitalize on the opportunity to lead forward-thinking human resources initiatives, including managing a department of 10 recruiters in delivering high-quality staffing support for union and non-union labor across U.S.-based utility, health care, government, and manufacturing facilities. Expertly plan, coordinate, and manage department-wide activities encompassing all team recruitment, screening, testing, background investigations, and hiring processes. Ensure strict compliance with Equal Opportunity Employment (EEO) guidelines for 950+ employees at 75 U.S. locations. Direct an internal background department for all in-house crixxxxxxnal, MVR, and / or drug screens and completion of reference checks.

Key Accomplishments

  Spearhead results-centric training programs, and train supervisors and managers in core policies.

  Lead candidate selection, disciplinary processes / actions, staff relations, and harassment training.

  Play a vital role in supporting senior and project management in complying with policy and regulations.

Aramark AGR, Inc., South Bend, IN

(1990 2006)

Assistant General Manager ￨ Human Resource Manager ￨ Corporate Officer

Utilized broad scope of industry knowledge toward directing all facets of human resource management, corporate accounting, financial reporting, bank reconciliations, payroll, accounts payable, and month- and year-end balancing. Created companywide recruitment and selection plans, as well as strategic training and operational development to meet personal, professional, and organizational needs of employees. Coordinated compensation programs to ensure regulatory compliance and competitive salary levels. Adxxxxxxnistered comprehensive benefit programs, including health, retirement, death, disability, and unemployment. Developed and coordinated grievances and mediated various workplace disputes.

Key Accomplishments

  Led adxxxxxxnistration and negotiation of competitive union contracts.

  Proactively evaluated and recommended improvements to benefit programs.

  Established short- and long-term department goals, objectives, policies, and procedures.

  Developed annual budgets for division and performed periodic cost and productivity analyses.

  Continually recommended an organizational structure and staffing levels to accomplish key objectives.

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I offer proven talents in Human Resources, Policy / Procedure Development, Operations Management, Team Building, Training / Development, Diversity / Inclusion, and Employee Relations. I am also well-versed in Recruiting / On-Boarding, Strategic Analysis / Planning, Union Arbitration, and Contract Negotiations / Compliance, as well as Benefits Adxxxxxxnistration, Workers Compensation, and OSHA / Safety Compliance.

To complement this experience, please note that I attained a Master of Business Adxxxxxxnistration and Bachelor of Science in Business Adxxxxxxnistration from the University of Phoenix, as well as an Associate of Arts in Business from Western International University. I am in the process of achieving my Senior Professional in Human Resources (SPHR) credentials, and hold a Kaleidoscope Certification in Diversity Training, among other qualifications.

Currently, as the Director of Human Resources for Scope Services, Inc., I expertly manage a department of 10 recruiters in delivering quality staffing support for union and non-union labor across U.S.-based utility, health care, government, and manufacturing facilities. Within this role, I successfully plan, coordinate, and manage department-wide activities encompassing all team recruitment, screening, testing, background investigations, and hiring processes. Furthermore, I ensure strict compliance with EEO guidelines for 950+ employees at 75 U.S. locations, and direct an internal background department for all in-house crixxxxxxnal, MVR, and / or drug screens and completion of reference checks.

A sample of my recent accomplishments include:

  Actively supporting senior and project management in complying with policy and regulations.

  Spearheading results-centric training programs, and training supervisors and managers in policies.

  Leading staff selection, disciplinary processes / actions, employee relations, and harassment training.

As this is just an example of my abilities, please refer to my enclosed resume for additional human resources and business management experience.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy