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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Customer Service Professional with several years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in providing stellar customer service to others, providing administrative support to members of management, and overseeing classroom operations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.
Proficient in: Microsoft Office Suite (Word, Excel, PowerPoint) and various internet platforms
Key Competencies
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Customer Service Management Oral/Written Communication Account Management Strategy Development |
Classroom Management Behavior Management Administrative Support Current IVP Fingerprint Clearance |
Process Improvement Attention to Detail Team Leadership File Management
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Professional Experience
Tempe School District 3, Tempe, AZ 2015-2016
Instructional Assistant
- Directed several daily administrative and operational tasks within a fast-paced education environment with a focus on increasing productivity and efficiency
- Supported Teachers on a daily basis which required supervising students during classroom activities, assisting with lesson plan implementation, and facilitating both large and small group instruction
- Utilized superior communication and interpersonal abilities in order to foster positive rapport with students, guardians, co-workers, and members of school administration
- Played a lead role in organizing large-scale student activities, participated in ongoing training and workshops, and maintained student files
Tempe School District 3, Tempe, AZ 2013-2015
Nutritional Services Helper
- Coordinated several logistical operations within the organization which included preparing and serving food to both students and staff members in addition to ensuring a safe environment at all times
- Utilized cash handling skills in order to perform cashiering duties, replenished food trays as needed, and consistently followed department standard operating procedures
Stacy Campbell & Associates, Gilbert, AZ 2013-2014
Staff Member
- Oversaw day-to-day operations within a high-stress environment with a concentration on assisting others with daily living tasks including hygiene related tasks
- Developed comprehensive living skills strategies and plans for individuals, fostered positive relationships with patients and family members, and accurately documented patient progress
Additional Professional Experience Includes: Customer Service Representative, Marshall s, Head Cashier, 99 Cent Only Stores, and Receptionist, Earnhardt s Dodge
Certifications
Certifications Include: ParaPro Certification, CPR/AED Certification, Article 9 Certification
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