* Relocating to the Charleston, SC area *

  Award-winning sales leader with a consistent, proven track record of exceeding performance objectives.

  Genuine passion and exceptional knowledge of boats, yachts and all forms of watercraft as well as vehicles.

  Outstanding listening, verbal communication and interpersonal skills to build relationships with customers.

  Experience training, mentoring and coaching colleagues on best practices of client acquisition and retention.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

Service Manager, Petroleum Management Group McLean, VA Aug. 2016-Present

  Lead a team of automotive technicians and inspectors that build and grow relationships with customers.

  Diagnose issues customers are experiencing and recommend services/auto parts to resolve problems.

Accomplishments:

  Increased monthly revenue from $23,572 to 52,398.

  Boosted customers from 87 to 176 as a result of implementing marketing, including social media campaigns.

  Improved number of stars on Yelp.com reviews to 4.

  Achieved a 98% closure rate with each customer on recommended procedure.

  Negotiated better parts pricing with vendors.

Franchise Owner, Snap-On Tools Herndon, VA Mar. 1998-Aug. 2016

  Generated sales of more than $1 million while leading all business operations for this manufacturer of shop equipment products, automotive diagnostic tools and repair information solutions.

  Built and maintained relationships with customers and colleagues to achieve performance objectives.

  Demonstrated strong persuasive and closing ability to negotiate favorable contract terms with customers.

  Served as a credit issuer, collections and repossessions agent.

  Maintained more than $400,000 in inventory and equipment.

Accomplishments:

  Earned the Platinum Franchise Award for sales and collection excellence on six separate occasions.

  Captured the Gold Medal Franchise Award for overall franchise performance two different times.

  Created and maintained long-lasting relationships with more than 305 mechanics and business owners.

  Increased weekly sales from $6,400 to $13,000 over three years.

  Chosen as Regional Leader to interview potential hires and train sales representatives.

  Groomed two sales associates that were later promoted to positions of greater responsibility.

Automotive Technician, Lanham Ford Lanham, MD May 1995-Feb. 1998

  Diagnosed problems and performed repairs to vehicles manufactured by Ford Motor Co.

  Communicated effectively with customers, including recommending necessary maintenance or repairs.

  Promoted to Master Technician for consistently exceeding performance objectives.

  Trained and coached new apprentices on best practices of diagnosis and repair.

Associate of Arts (AA), Automotive Science, Northern Virginia Community College; earned 1995

  Gained hands-on technical experience while participating in the Ford ASSET Program.

U.S. Merchant Marine Officer License; earned Feb. 2002

Dear Hiring Manager:

I am relocating to the Charleston, SC area, so with this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an award-winning sales leader with a consistent, proven track record of exceeding performance objectives. I have a genuine passion and exceptional knowledge of boats, yachts and all forms of watercraft as well as vehicles. I possess outstanding listening, verbal communication and interpersonal skills to build relationships with customers. Additionally, I have experience training, mentoring and coaching colleagues on best practices of client acquisition and retention.

Presently, I am a Service Manager, Petroleum Management Group in McLean, VA. Since August 2016, I have increased monthly revenue from $23,572 to 52,398 and the number of customers from 87 to 176. Furthermore, I ve achieved a 98% closure rate and negotiated better parts pricing with vendors. Previously, as a Franchise Owner at Snap-On Tools, I generated sales of more than $1 million. I earned the Platinum Franchise Award for sales and collection excellence on six separate occasions. What s more, I captured the Gold Medal Franchise Award for overall franchise performance two different times. Over three years, I increased weekly sales from $6,400 to $13,000. Additionally, I was chosen as Regional Leader to interview potential hires and train sales representatives. In this capacity, I groomed two sales associates that were later promoted to positions of greater responsibility.

I have outstanding mechanical skills and expertise to diagnose problems and perform repairs. I earned an Associate of Arts (AA) in Automotive Science at Northern Virginia Community College and hold a U.S. Merchant Marine Officer License.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

703-975-2258