Yyyyyy x. yyyyyy

xxxxxx S Yacht Club Dr. | Treasure Island, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Project Management | Interpersonal Communication | Human Resources Support | Business Management Support | Operations

Policy Adherence | Training & Development | Budgeting & Cost Control | Management | Event Planning | Communication Skills

Cross-functional Team Leadership | Stakeholder Engagement | Strategic Planning | Workxxxxxxow Management | Administrative Support

Data Review & Processing | Microsoft Office Suite (Word, Excel PowerPoint) | Windows OS | PeopleSoft

  Energetic and highly educated Human Resources professional with skills that allow for provision of HR support programs for companies in a wide variety of industries; seeking a role that will allow for continued use of skills

  Proven experience in program administration; skillfully coordinates organizational operations to optimize resources

  Well-versed in contributing to a variety of industries, including hospitality, sales and customer service

  Effectively liaises with diverse individuals in an effort to resolve concerns and implement positive employee relations

  Proficient in staffing, training, onboarding, benefits administration, EEO, FMLA and performance evaluations

  Looking to return to the workforce on a full-time basis after spending nearly 20 years staying at home to raise a family

Senior Administrative Services Assistant

  Deliver comprehensive service to all through the careful leverage of excellent listening, writing and communication skills, as well as a solid analytical acumen

  Driven to foster lasting, trust-based relationships across all organizational levels to ensure smooth operations

  Work on projects both autonomously, as well as in a cross-functional team member capacity

  Organize daily workloads, often tackling multiple endeavors at once with ease and precision

  Manage calendars and schedule events, including essential meetings

  Assess reports to verify accounting accuracy; submit all finalized reports and process reimbursements as needed

  Facilitate business duties including purchase order issuance, invoicing, journal entry management, budgeting, check request processing, budgetary amendments and travel logistics arrangement

  Coordinate office processes among part-time staff to guarantee seamless service delivery

  Devise clear and professional correspondence, memos, forms, and/or other related items; proofread and edit all items to correct errors and make necessary changes

  Utilize office equipment to complete daily functions, e.g. copiers, fax machines and scanners

  Leverage interpersonal communication skills to liaise with subordinates, colleagues, managers and the general public; exchange information and give/receive work instructions

Volunteer

  Assist organizations in actively delivering support to community members, families, and students

  Raised a puppy for the New Horizons Service Dog effort to benefit a disabled person

  Volunteered with the local PTA to increase engagement of families and students, fundraise, and coordinate events

  Presented on the presence of sea turtles throughout the Xxxxxx Coast for the Hobe Sound Nature Center until 2008

  Offered customer service, administrative and program management support for other organizations as needed

Insurance Policy Processing/Underwriting

  Reviewed insurance applications to ensure policies were accurate and formatted correctly before issuance

  Developed new business applications for various policy types

  Constructed audit reports for reinsurers for company evaluation purposes; also compiled monthly Account Loss reports on renewal policies to determine premiums

  Quoted and issued Worker s Compensation policies

  Followed up with the state by posting notices using NCCI and various PEEP requirements

Yyyyyy x. yyyyyy

Page Two

Guest Services/Resort Manager

  Supervised, mentored and holistically trained current staff and new hires

  Interviewed prospective job candidates and worked to verify employee payroll hours

  Handled guest relations, e.g. data entry, reservations, payments, customer service, housekeeping and maintenance

  Administrative Assistant, Merit Fasteners Corporation

  Travel Agent, Promotional Travel

  Sales Representative, Copy Duplicating Products

  Merchandiser, Maybelline Cosmetics

  Front Desk Clerk/Reservationist, Ramada Inn

  Customer Service and Ticket Agent, Continental Airlines

Bachelor of Business Administration, Human Resources Minor, Xxxxxx Institute of Technology (2012, Magna cum Laude)

Member, Phi Kappa Phi Honor Society

Technical Skills: Microsoft Office Suite, Adobe, CSC Internal Program, IBM AS/400, 55 WPM

Yyyyyy x. yyyyyy

xxxxxx S Yacht Club Dr. | Treasure Island, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  As an Administrative Assistant with my current employer, St. Petersburg College, I deliver inclusive service to all parties I work with. In this position, I work on projects both autonomously, as well as in a cross-functional team member role. I also take responsibility for daily workloads, often tackling multiple endeavors at once with ease and precision. In addition, I use my superb communication skills to liaise with subordinates, colleagues, managers and the general public with the utmost in professionalism.

  In my recent role performing insurance processing and underwriting for T.H.E. Insurance Agency, I reviewed insurance applications to ensure policies were accurate and formatted correctly before issuance. I constructed audit reports for reinsurers for company evaluation purposes and compiled monthly Account Loss reports on renewal policies to determine premiums. Furthermore, I quoted and issued Worker s Compensation policies; in doing so, I followed up with the state by posting notices using NCCI and various PEEP requirements

  I ve also served as a volunteer in my local community while raising my family from home for much of the past 20 years. I raised a puppy for the New Horizons Service Dog effort to benefit a disabled person. I regularly volunteered with the local PTA to increase the engagement levels of families and students, fundraise, and coordinate events. I also presented on the presence of sea turtles throughout the Xxxxxx Coast for the Hobe Sound Nature Center until 2008. In each volunteer role I tackled, I worked diligently to offer customer service, administrative and program management support for each organization I collaborated with.

  Along with my rich work history rooted in Human Resources and Administrative Support, I bring to the table a solid educational background. I graduated Magna cum Laude in 2012 from the Xxxxxx Institute of Technology with a Bachelor of Business Administration with a Human Resources minor. While at FIT, I was honored as an inductee of the Phi Kappa Phi Honor Society.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume