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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Strategic Leader with 20+ years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in designing comprehensive business strategies, leading large-scale projects, developing/implementing streamlined business processes, and managing supply chain operations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.
Key Competencies
Supply Chain Management Resource Optimization Cost Reduction Strategies Strategy Development |
Project Management Training/Development Contract Management Team Leadership |
Process Improvement Attention to Detail Staff Management Organizational Development
|
Professional Experience
International Business machines (IBM), Rochester, MN October 2000-Present
Supply Chain Systems Operation Control Tower and Transformation Leader (2014-Present)
- Direct several operational functions within a fast-paced environment with a concentration on managing the end-to-end completion of global deliverables
- Develop streamlined operating procedures focused on improving revenue and customer satisfaction levels in addition to fostering positive rapport with multiple teams such as Engineering, New Product Development, Supply Assurance, Brand Advocacy, and Manufacturing
- Supervise a team of cross-functional teams which requires providing individualized feedback, scheduling meetings, and leading internal audits
- Successfully define project requirements, oversee the implementation of strategic manufacturing solutions, and analyze organizational issues
WW Supply Assurance High End Server Systems Manager (2012-2014)
- Coordinated supply chain operations within a fast-paced environment with a focus on streamlining current processes and procedures
- Played an integral role within the Server Production Procurement Organization which was responsible for over $2 billion in annual spend and included supervising a team of 80 team members
- Monitored inventory, overhead costs, quality, and delivery management logistics in addition to acting as Supply Assurance Leader which required overseeing transition projects
- Analyzed the capabilities and requirements of the supply chain for both the organizational and key suppliers which resulted in improving communication throughout all levels
WW High End Server Systems Operations Manager (2006-2012)
- Oversaw supply chain logistics for a mainframe and power system server department which required achieving both shareholder and customer specifications
- Managed a department with over $10 billion in brand revenue, identified manufacturing capabilities within various situations, and optimized current operating procedures
- Acted as a main point of contact between the organization and various IBM manufacturing sites located in China, Singapore, and USA
- Handled several administrative operations which included monitoring inventory levels, leading large-scale teas, increasing optimization, and overseeing manufacturing operations
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Supply Chain Manager (2001-2006)
- Utilized superior operations acumen in order to lead a world-wide supply chain which included maintaining responsibility for both purchasing and materials management
- Successfully led a large-scale internal restructuring initiative within the purchasing department in addition to streamlining processes and reducing overhead costs
- Supervised up to 30 full-time employees which required providing individualized coaching/feedback, monitoring productivity levels, and diffusing difficult employee relations issues
- Implemented and executed 95% spend on direct line feed
Global Commodity Sourcing Specialist (2000-2001)
- Handled several procurement and sourcing functions which included sourcing required materials, managing contract negotiations, and managing cost within the department
- Successfully managed large-scale project which required superior attention to detail and time management abilities in addition to enhancing current processes in order to optimize logistics
- Performed client site visits in order to review standard operating procedures, negotiated supplier contracts, and closed on supplier contracts
The Prudential, Plymouth, MN July 1996-October 2000
Customer Services Manager (1998-2000)
- Utilized significant communication and interpersonal abilities in order to manage the day-to-day operations within a fast-paced call center environment
- Supervised a team of 150 associates, monitored performance metrics, assigned daily schedules, and implementing standard operating procedures
- Played an integral role in the redesign of cross-site transaction processing, implemented two new divisions within the customer service department, and provided training to associates
- Monitored an annual budget of over $600 thousand, interviewed/selected new team members, completing training coursework, and analyzed department statistics
Service Consultant/Team Leader (1996-1998)
- Led a team of Customer Service Representatives on a daily basis within a call-center environment which included developing policies and procedures, coaching staff members, and managing workflow
- Played an integral role in the management and redesign of the Transaction Processing Division, oversaw a software implementation, and oversaw the development of a Financial Planning Division
- Acted as NASD Series 6 Registered Representative
Education & Certifications
Bachelor of Science, Winona State University
National Association of Securities Dealers Certified (Series 6)
Advanced Management Systems Managing Operations Course
Managing to Lead Others Course
Professional Project Management Certification
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in supply chain management roles within several industries with experience in developing standard operating procedures, leading large-scale projects, managing customer specifications, and leading cross-functional teams. In addition, I have a keen ability to foster positive rapport with clients, vendors, co-workers, and members of management.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s of Science and several industry specific certifications/licensure.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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