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Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000


Entry-Level IT Candidate


Data Entry ~ User/Technical Support ~ Flexible




  Valuable progressive experience with high-profile global Internet domain registrar and web hosting company, specializing in client IT/technical support

  Technology savvy, with proficiency in MS Word/Excel/Publisher/PowerPoint backed by fluency in web hosting environments, web security and ICANN (Internet Corporation for Assigned Names and Numbers) processes; able to rapidly learn new technologies

  Solid data entry qualifications; accurately type 90+ WPM/11,000+ KPH

  Vast background in customer-focused environments requiring strong communication, needs assessment, problem solving, and relationship management skills

  Self-motivated professional equally effective in independent and collaborative teamwork roles


Professional Background


GoDaddy-Gilbert, AZ 2015-2017

Customer Development Team Associate; 2016-2017

  Promoted after successful fulfillment of company probationary period to provide quality IT support to clients spanning small through large businesses

  Effectively consulted with businesses to define current and projected technology needs and presented optimal solutions to generate new clients and develop existing accounts

  Built productive client relationships and delivered world-class support instrumental to ensuring satisfaction, building loyalty and driving revenue growth; consistently achieved or surpassed $22K in monthly sales production

Consultation & Care Center Representative; 2015-2016

  Effectively assisted customers by providing thorough guidance and support in technology processes

  Expertly troubleshot and resolved complex technical issues

GameStop-Phoenix, AZ 2012-2013 / 2014-2016

Senior Game Advisor

  Rapidly promoted to management role, with accountability for training and leading team members

  Provided superior service in consulting with customers to identify and address needs

  Efficiently organized stock room and store front


Navy Federal Credit Union-Mesa, AZ 2015

Member Service Representative

  Delivered exceptional member services, from processing diverse transactions through assisting with loan/credit card applications

  Capitalized on opportunities to grow business by advising members on additional products and services tailored to individual needs


Chase Bank / Woodland, CA 2011


  Efficiently processed and assisted customers with broad-scope financial transactions; entrusted with accurately handling cash and balancing cash drawer

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