This Resume Has Not Been Formatted
Dynamic Leader Committed to Maximizing Bottom-Line Results, Enhancing Efficiencies, & Delivering Product Excellence
Operations Management ￨ New Business Development ￨ Inventory Control
Strategic Analysis / Planning ￨ Trends Tracking ￨ Vendor / Supplier Negotiations
Logistics Coordination ￨ Process Optimization ￨ Team Building ￨ Training / Development
Sales ￨ Budgeting ￨ Forecasting ￨ Financial Analysis ￨ Quality Control ￨ Regulatory Compliance
Highly Accomplished Leader who drives companywide growth, creates targeted cost-saving and productivity-enhancing initiatives, provides world-class products / services, and cultivates a strong employer image with superior quality. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results to align with a company s vision, value, and goals. Ambitious Self-Starter who excels at identifying lucrative opportunities, defining optimization process strategies, and attaining leverage in competitive markets. Excellent Communicator who develops profitable alliances among decision-makers, vendors, networks, and customers, and who leads teams by example and with ethics and integrity while restructuring operations to address business growth, reduce costs, and improve overall service levels.
Security National Mortgage Corporation, Xxxxxx, XXXXXX
Residential Mortgage Loan Originator
Capitalize on the opportunity to lead forward-thinking consultative sales to advise clients on mortgage loan options and other financial products and boost business performance within a competitive mortgage market. Collaborate with loan origin sources to secure and verify information required for underwriting, including comprehensively advising customers on loan processes and providing superior customer service to complete requirements from approval through to closing.
Profitably secure high-volume new lending business.
Liaise among key parties from mortgage inception through to closing.
Continually establish and manage strategic relationships among sources and customers.
Develop new and / or expanded internal and external referral sources to grow the mortgage business.
Encore Bank, Xxxxxx, XXXXXX
Mortgage Loan Officer
Demonstrated talent in consultative selling to advise clients on mortgage loan options and additional financial products, including delivering excellence in customer service throughout all stages of application processes ranging from approval through to closing. Collaborated with loan origination sources to verify information required for underwriting and advised customers on loan application completion. Interfaced among multiple key parties from inception to closing to follow-ups.
Resourcefully advised customers on the completion of loan applications.
Continually grew the mortgage business via new and / or expanded referral sources.
Built and sustained profitable customer relationships with a competitive mortgage market.
Care One Medical, New York, NY
General Operations Manager
Led targeted decision-making across all facets of facility operations, including restructuring office-wide operations platforms, and procedures to ensure seamless processes, as well as recruiting, training, mentoring, and managing qualified team members in accordance with JCAHO guidelines. Initiated morale boosters for management transition.
Accelerated turn time of the order process system.
Revamped all branches vendor relations to boost results.
Continually implemented ideas to improve key referral relations.
Introduced new tracking and pipeline techniques to Customer Service.
Successfully updated and managed high-volume inventory control and margins.
Town Sports International, Carmel, NY
Spearheaded profit-generating operations of a Carmel, NY-based location of this national chain of fitness centers with a site-specific membership base of 2,800+. Recruited, trained, and managed a results-centric team of 12 top-notch staff.
Actively coached and mentored staff to guarantee a Team Focus that aligned with the company s vision.
Mancini Realty, Somers, NY
Licensed Sales Agent
Maximized bottom-line performance by driving sales and new business development of desirable properties within a competitive real estate market, including accurately determining clients needs and financial abilities to propose optimal individualized solutions. Consulted with clients on market conditions, prices, mortgages, and / or legal requirements. Facilitated results-oriented leads generation and acquisition of listings, including performing comparative market analysis.
Delivered engaging property showings and open houses to boost sales.
Expertly led negotiation processes while promoting fair and honest dealings.
Conceptualized, developed, and disseminated dynamic marketing and advertising initiatives.
Fremont Investment & Loan, Elmsford, NY
Assistant Vice President ￨ Operations Manager
Utilized broad scope of industry knowledge toward conceptualizing, developing, and managing dynamic new team-focused initiatives that were successfully adopted by the center / corporation. Proactively overcame a critical challenge with a non-producing group of employees to reverse a poorly performing history and ultimately drive improved results through targeted face-to-face and / or field sales and customer service training.
Nominated to serve on the Clear Awards Nomination Committee.
Elected to serve on the company s national Marketing Advisory Council.
Held Top Ten company rankings for Operations Scorecard throughout the year.
Encore Credit Corporation, White Plains, NY
Division Operations Manager
Played a vital role in coordinating meetings with sales teams, national accounts, and vendors to profitably define new product requirements and ensure Better than the Rest customer service levels, including initiating new and / or exciting contents and morale boosters during a challenging growth period. Delivered plans for internal growth and promotions.
Successfully increased loans closed per FTE to the highest level among divisions.
Increased production monthly while upholding highest level of multi-division quality.
Pace University, Pleasantville, NY
Bachelor of Business Administration
Emphasis in Business Management
Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ ERP Software ￨ Able to Quickly Master Additional Software
Excellent Personal & Professional References Provided Upon Request
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!