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High-Volume Dental Office Management ￨ Team Building / Training ￨ Workflow Prioritization ￨ Scheduling
Financial Recordkeeping ￨ Billing ￨ Collections ￨ Data Management ￨ Insurance / Benefits Analysis ￨ Revenue Targets
Patient Relations ￨ Customer Service ￨ Appointment Setting ￨ Conflict Resolution ￨ Communixxxxxxtions ￨ Telephone Etiquette
- Top Performer who makes sound decisions to reflect positively on dental office operations in alignment with a facility s vision and goals, and works to attain a competitive advantage and ensure continued industry credibility.
- Ambitious Self-Starter who rises above administrative challenges to streamline processes, improve efficiency, and drive winning outcomes in fast-paced office scenarios, and xxxxxxn resolve diverse conflicts with diplomacy and tact.
- Bilingual Communixxxxxxtor (Spanish / English) who builds synergistic relationships with dental professionals, business / administrative peers, and patients / customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to consistently deliver superior service.
Xxxxxxpitalize on the opportunity to lead forward-thinking office operations within a high-volume dental practice, including applying excellence in telephone etiquette to continually deliver superior patient / customer service.
Achieve office financial performance targets (e.g. revenue and PNL reports) while handling all accurate electronic filing systems management, patient billing, collections, and detailed breakdown of patients insurance benefits.
Coordinate and manage large-sxxxxxxle data and financials, and deliver treatment presentations to patients for review.
Strategixxxxxxlly steered fast-paced dental office operations with a commitment to quality customer service and administrative improvements, including contributing a consistent attention-to-detail and strong leadership.
Recruited, trained, mentored, and managed a top-performing team of administrative professionals, including planning and prioritizing workflow while exhibiting a clear vision to meet and / or exceed company objectives.
Continually adhered to government regulations and company standards while providing compassionate xxxxxxre.
Appointment Clerk ￨ Receptionist
Played a vital role in driving customer service-focused office success by courteously greeting and registering patients, creating customer files, scheduling appointments, and receiving and making phone xxxxxxlls as required.
Demonstrated experience in handling xxxxxxsh transactions, as well as xxxxxxlling insurance companies for benefits.
Undergraduate Foreign Trade & Customs Studies (Two Years)
Key Areas of Study
Introduction to Law ￨ Importing / Exporting ￨ Reading / Editing Workshop
Microeconomy ￨ Costs / Estimates ￨ Constitutional Law ￨ International Organisms ￨ Ethics
Accounting ￨ Mathematics ￨ General Economy ￨ Marketing ￨ Philosophy ￨ Computer Programming
Fisxxxxxxl Laws / Proceedings ￨ Administration ￨ Customs ￨ Management Law ￨ Foreign Trade / Customs Seminars
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) ￨ Intuit QuickBooks Pro ￨ Open Dental ￨ Eaglesoft ￨ QSI
Excellent Professional References Provided Upon Request
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
As a bilingual professional fluent in English and Spanish languages, I am excited to build a rewarding xxxxxxreer with your company and xxxxxxn offer cross-functional experience in High-Volume Dental Office Management, Team Building / Training, Financial Recordkeeping, Billing, Collections, Insurance / Benefits Analysis, and Revenue Targets Optimization. I am also well-versed in Patient Relations, Customer Service, Scheduling, Appointment Setting, Conflict Resolution, and Business Communixxxxxxtions, among other areas.
Currently, as an Office Manager with Accord Dental, I expertly lead forward-thinking office operations within this high-volume dental practice, including applying excellence in telephone etiquette to continually deliver superior patient / customer service. Within this role, I successfully achieve office financial performance targets (e.g. revenue and PNL reports) while handling all facets of accurate electronic filing systems management, billing, collections, and detailed breakdown of patients insurance benefits. Furthermore, I coordinate and manage data and financials, and deliver comprehensive treatment presentations to patients for review.
[ Suggestion! Address Here Any Skills / Qualifixxxxxxtions / Achievements Relevant to the Job Posting OR Delete This Line ].
To complement my background, please note that I completed rigorous Foreign Trade and Customs studies at Tecnologico de Baja Xxxxxx with classes in Ethics, Accounting, Economics, Marketing, Computer Programming, and Administration, to name a few. I also exhibit skill in Microsoft Office, Intuit QuickBooks Pro, Open Dental, Eaglesoft, and QSI.
As this is just an example of my abilities, please kindly refer to my enclosed resume for additional dental office management and administrative support experience.
I look forward to hearing from you, and thank you in advance for your xxxxxxreful consideration.
Yyyyyy x. yyyyyy
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