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Details- and Results-Focused Senior-Level Strategist Comxxxxxxtted to Optixxxxxxzing Council Initiatives to Achieve Maximum Value; Offers Proven Council Background with Participation in Xxxxxxnority Business Enterprise Input Comxxxxxxttee (MBEIC) Subcomxxxxxxttee
Executive-Level Leadership ￨ New Business Development ￨ Corporate Growth / Retention
Strategic Analysis ￨ Trends Tracking ￨ Best Practices ￨ Budget Control ￨ Process Optixxxxxxzation
Enterprise Development ￨ Integrated Solutions ￨ Curriculum Development ￨ MBE Certification
Policy Development ￨ Gap Analysis ￨ Outreach ￨ Customer / Client Relations ￨ Resource Allocation
Collaborative Relations ￨ Supplier Diversity Assessment ￨ Quality Control ￨ Multi-Project Management
Dynaxxxxxxc MBA Candidate who is eager to drive synergistic council operations to seamlessly align with a strategic vision, value, and goals dedicated to serving constituent populations, corporate members, and xxxxxxnority business enterprises. Highly Accomplished SBA Emerging Leaders Recipient who offers solutions-centric critical thinking for insightful, change-oriented results while maintaining cutting-edge skills and up-to-date industry trends awareness. Out-of-the-Box Thinker who rises above operational challenges to improve the bottom line and attain winning outcomes, including quickly adapting to evolving diverse scenarios while cost-effectively managing budgets and quality control. Excellent Communicator who develops solid relationships with senior decision-makers and corporate members of diverse ethnic, cultural, and socioeconoxxxxxxc backgrounds, and who leads multidisciplinary peers by example and with ethics and integrity.
Core Competencies Include:
Continually de-escalate tensions as an expert in conflict resolution.
Actively driving upward mobility and maxixxxxxxzing operational revenue.
Successfully transforxxxxxxng corporate vision and strategy into a profitable reality.
Analyzing complex legal documents to dissexxxxxxnate information to all necessary parties.
Developing and integrating new training / development programs, policies, and protocols.
Consistently leading top-notch teams in re-engineering processes and improving performance.
Pyraxxxxxxd Quality Solutions & Innovations, Inc., Troy, XXXXXX
Capitalize on the opportunity to lead forward-thinking quality and industrial engineering consulting services throughout North America, including recruiting, training, mentoring, and managing a top-perforxxxxxxng team of 200+ temporary staff, engineering professionals, project managers, and senior-level management in meeting and / or exceeding daily business goals. Proactively develop and continually support the organization s vision and xxxxxxssion while directing corporate strategic planning and analytical functions to build new business, retain a current customer base, and continually communicate among highly qualified staff to drive success. Develop HR, team building, and training / development policies and procedures and implement controls to achieve consistent performance. Facilitate monthly performance metrics and KPIs to measure success and / or identify, target, and eradicate deficiencies in external / internal customer service.
Introduced the company s first formal performance review program.
Restructured and developed new hiring processes to boost the bottom line.
Personally managed a Fortune 500 customer base with high-value accounts of $4+ xxxxxxllion.
Consistently maintained ISO certification through an open-door, team-focused work environment.
Drafted a comprehensive employee manual (i.e. code of conduct, FMLA, discipline, policy, benefits).
Increased revenue $6+ xxxxxxllion by expanding customer base and negotiating a new government contract.
DaimlerChrysler & Chrysler, LLC, Detroit, XXXXXX ￨ Additional Locations
Manufacturing Automotive Division
Area Manager (2003 2006)
Strategically steered production initiatives while mentoring and managing a team of 300+ UAW employees and 8 supervisors in exceeding daily objectives. Continually improved and maintained core departmental goals and / or KPIs encompassing customer satisfaction audits, productions schedules, and budget planning. Delivered comprehensive coaching to new supervisors to increase leadership retention and deliver essential tools for success.
Rapidly promoted to Area Manager role due to excellence in leadership.
Spearheaded the first plant launch of a new product within a projected schedule.
Ensured ISO re-certification by sustaining critical Quality Assurance System procedures.
Co-chaired cost and safety metrics meetings to improve employee morale and plant cost reductions.
Increased employee satisfaction and productivity by developing cost-conscious incentives and programs.
Lean Manufacturing Specialist ￨ Supervisor (1998 2003)
Played a vital role in introducing and implementing Lean-focused projects by increasing awareness of waste reduction to boost customer value. Actively enhanced staff morale and decreased safety incidents via targeted ergonoxxxxxxc improvements.
Decreased number of safety incidents at the Jefferson North Assembly Plant.
Saved $5+ xxxxxxllion by implementing Lean projects throughout the Chrysler Corporation.
Improved internal / external customer satisfaction metrics by liaising among cross-functional teams.
Master of Business Adxxxxxxnistration (In Progress)
Lawrence Technological University
Bachelor of Arts in Sociology
University of Xxxxxx
Project Management Course (Xxxxxx University)
Advanced Peachtree Certification (Xxxxxx University)
Quality Assurance Certification (Lawrence Technological University)
Xxxxxxcrosoft Office Suite (Word, Excel, PowerPoint, Outlook)
Contact Manager ￨ Business Manager ￨ Video Conferencing
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