- 1715 W Estes Ave. 2S Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

technical support (abrasive water jet cutting company)

Qualifications Profxxxxxxe

    Self-assured, dynamic, and results-driven professional with more than 14 years providing high-performance business operations management, entrepreneurship, and technical service support the property development, industry.

- Exhibited strong dedication to process efficiencies and client service in providing technical support in delivering IT solutions and business operations support in property development, wealth management, systems development, and media productions.

- Leveraged entrepreneurial skxxxxxxls in buxxxxxxding and growing several business since 2007, involving business development and market penetration in trampoline sales, screen printing, real estate investment, and webhosting.

    Detaxxxxxx-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Proven flexibxxxxxxity and adaptabxxxxxxity with quick learning abxxxxxxities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skxxxxxxls that optimize limited resources to achieve outstanding results.

    Decisive leadership, strong people management, and effective interpersonal communication skxxxxxxls that transform workforce diversity into a unified force advantage in achieving objectives and shared commitments.

Key Expertise

Business Management

    Strategic & Operations Planning

    Marketing & Sales (Traditional & Online)

    Technical Service Support

    Process/Workflow Improvement

    Relationship Management (Customers, Stakeholders, Public, Government & Suppliers)

    Policies & Regulatory Compliance

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Project Progress Documentation

    Project Budget Management

    Systems Development & Prototyping

    Systems Configuration, Conversion, Migration & Integration

    Stress & User Acceptance Testing

    Post Project Support & Review

Administration

    Manpower Sourcing & Recruitment

    Performance Appraisal

    Staff Supervision & Training

    Records & Document Management

Technical

    Programming: XML, XSL-FO, XSLT, XPATH, HTML, DHTML, SVG, JavaScript, CSS, Perl, CGI, SQL, & Ruby

    Apps: MS MySQL Server, Sybase DBMS

    OS: Windows 9x/NT/2000, XP, Windows 7/10, & Unix

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Matlab, Adobe Series, OrCAD

    Internet: Emaxxxxxx/Webmaxxxxxx, Web Research, Social Networking, & MS SharePoint Online Collaborative Computing

Professional Experience

Tenteas Enterprises, LLC Xxxxxx, XXXXXX

    Manage all aspects of business operations, providing strategic and tactical direction for a trampoline sales company

    Process and submit all necessary papers to the Secretary of State to obtain business registration, licenses, EIN, and Tax ID, managing business bank accounts, overseeing accounting operations & payroll administration, online payment system (merchant account and payment gateway), and other business related payments.

    Manage inventories, setting up supplier accounts, and executing delivery strategies that optimized resources.

    Oversee online presence with a commercial website creation, design and updates, executing e-commerce marketing strategies, SEO and Social Media promotions and campaigns, and handling online consumer feedback.

Precision Screen Printing, LLC San Leandro, CA

    Provided entrepreneurial business support for a start-up screen-printing company, creating supplier accounts, and executing marketing strategies that buxxxxxxt a customer base and grew the business.

    Oversaw equipment set up, back-office administration, and customer service support.

Exelon Corporation Oakbrook Terrace, XXXXXX

    Managed the installation, addition, and configuration of 150 service truck laptops, printers and software for the company's 10 different locations around the Xxxxxx metro.

    Updated, configured, and replaced obsolete software for laptops and printers, ensuing performance reliabxxxxxxity with proper connectivity and functionality testing with users, addressing operational problems as needed.

- 1715 W Estes Ave. 2S Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

TEBO, LLC High Point, NC

    Provided strategic direction in managing the business operations involving real-estate investments, property management, and home improvement/remodeling.

    Processed and submitted all necessary papers to Secretary of State in order to get the business registration, business license, EIN, Tax ID.

    Oversaw completion of procedural and documentary requirements to obtain a General Contractor License and Insurance coverage in critical areas of the business.

    Managed company bank accounts, submitted the necessary accounting paperwork monthly to a CPA, administered payroll and other business related payments, as well as processing documents needed to obtain municipal permits for any work on a specific property.

    Provided customer service oversight, construction site management, property assessment/ estimates, and executing proven marketing strategies in buxxxxxxding a solid customer base.

Astral Webhosting, LLC

    Co-founded and managed a webhosting company, developing a hosting platform and packaged solutions to corporate clients aiming to have a reliable internet presence and its potential of a global market reach.

    Managed all aspects required to operate and grow a business, completing all necessary papers to the Secretary of State to get the business registration, business license, EIN, and Tax ID.

    Oversaw transactions involving corporate financial accounting, banking, payroll and payable/receivable accounts.

    Developed and executed winning marketing strategies that ensured market growth and sustained sales revenue.

    Managed the company's online payment system (merchant account and payment gateway), new customer account validation system, online consumer feedback, and technical support.

Bluematrix Inc. New York, NY

    Provided client technical support for an IT solutions company in a buy or sell business model serving Wall Street financial institutions interested in improving, authoring, tracking and distributing findings in their research projects.

    Collaborated with clients in creating and modifying product buxxxxxxds, designing and implementing user interface modules with a team of application programmers, developing systems based on user functional requirements, and performing systems analysis in application enhancements.

    Developed dynamic XSL-FO and HTML templates using XPATH query language to get PDF, HTML and ASCII output fxxxxxxes.

    Completed IT development and implementation projects for tracking and archiving research studies using Perl modules in conjunction with SQL queries, JavaScript, DHTML, CGI, and CSS.

Education

TECHNICALUNIVERSITY OF CLUJ Napoca, Romania (2002)

B.S. in Electrical Engineering, Specialized in: Industrial Applied Electronics

Work experience gained whxxxxxxe pursuing degree:

CTMED (Multimedia Technology Center) 2000-2002

    Studied basics of JSP, Servlets, web related languages

    Developed my degree application, an e-commerce portal using an MS-Access database